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October 2023 by robin spears
Excellent service,two thumbs up for the master mechanic ??
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September 2023 by Kenny Midgett
Great service. Very personal! Love this place.
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July 2023 by Hope Howard
Knowledgeable, fair prices, personable. And they have returning customers that are happy with their services.
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July 2023 by Matthew Evans
This is the only place I will take my vehicle. It's a small family run shop that is extremely busy, so call well in advance.
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July 2023 by Ashton Turnage
I made my appointment in advance (one week) and was told to drop it off at 8am on Monday. I explained the make, model, year, and problem (safety inspection, full service, coolant reservoir part replacement) with the vehicle. I arrived and was told my appointment was not on the schedule and they "knew" who told me they could do it. So, they reluctantly said they would "squeeze it in". The phone was purposely off the hook for hours and I could not get a hold of anyone to see if they could in fact "squeeze it in". Without a car, I walked down to the shop to ask for an update, it was around 2pm. My car had not been worked on and they seemed very inconvenienced. I explained I could not get through on the phone and he said "well, if you need to check on it, just walk back down here". I explained I needed a way home as I live an hour away. He said they would have it done. I just called, their phone magically was back working, and they told me they weren't sure if they could even work on it because of the make of the car. The absolute worst customer service and had an attitude every time I asked a question. He then hung up on me once he felt the conversation was over. If you want a place that keeps your appointments, takes accountability for their mistakes, and has integrity.....go somewhere else. Truly disappointed.
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July 2023 by Ashton T.
I made my appointment in advance (one week) and was told to drop it off at 8am on Monday (I had to wake up and leave an entire hour early to accommodate THEIR DROP OFF TIME.) I explained the make, model, year, and problem (safety inspection, full service, coolant reservoir part replacement) with the vehicle. I arrived and was told my appointment was not on the schedule and they "knew" who told me they could do it. So, they reluctantly said they would "squeeze it in". The phone was purposely off the hook for hours and I could not get a hold of anyone to see if they could in fact "squeeze it in". Without a car and an auto shop with the phone off the hook, I walked down to the shop to ask for an update, it was around 2pm. My car had not been worked on and they seemed very inconvenienced. I explained I could not get through on the phone and he said "well, if you need to check on it, just walk back down here". So, instead of putting the phone on the hook, you would like me to walk back and forth between work and the auto shop in 95 degree weather? What if I were disabled or died of heat stroke? I explained I needed a way home as I live an hour away. He said they would have it done. I just called, their phone magically was back working, and they told me they weren't sure if they could even work on it because of the make of the car. The absolute worst customer service and had an attitude every time I asked a question. He then hung up on me once he felt the conversation was over. If you want a place that keeps your appointments, takes accountability for their mistakes, and has integrity.....go somewhere else. Truly disappointed.
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June 2023 by Robert Hendrickson
I’ve been taking my vehicles to Church Street for years and I don’t plan on changing that any time soon. Great team and great service. From regular service to bigger problems they are well equipped to get you back on the road and running right.
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April 2023 by Barbara McCoy
I'm going to Church Street Automotive for ar least 30 years. Every time I get great service and I trust them fully. I like to support a longtime hometown business.
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April 2023 by John Isley
Top notch service. Flexible, helpful and always willing to explain. Tried many in Hendersonville, these guys are the best.
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March 2023 by J OB
Great service and friendly staff. My repairs were done quickly and a good price!
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March 2023 by Johanna “Eva” Woods
Very knowledgeable, efficient and polite. Straight to the point on what was wrong with the car and I didn't feel like they were trying to cheat me. Even though I asked for more they said it wasn't needed and why spend the money for something that's not needed. Exactly what I want to hear!
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January 2023 by Bryon Fosland (KindbudVX9)
Super friendly people, as always. Prompt service and very helpful.
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December 2022 by John P
Honest, fairly priced and do an excellent job. I have used them for about 5 years on both my Hybrid cars (they don't repair the Hybrid system but do everything else) and I have always been pleased with them.
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December 2022 by John P
Honest, fairly priced and do an excellent job. I have used them for about 5 years on both my Hybrid cars (they don't repair the Hybrid system but do everything else) and I have always been pleased with them.
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October 2022 by Melodye Campbell
Taking my car to Church St. auto is like taking it to family! They do a super job, are honest, great folks. I love chatting with Larry!