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February 2024 by Paul Hugger
No one likes surprises when purchasing a vehicle. Sometimes issues arise that can cause problems but with my experience with Boyd Automotive the surprise was a win-win for everyone. Sales representative Norman went out of his way to make sure my questions were answered and that I was satisfied with the outcome. I highly recommend doing business with Boyd. I felt that I was treated like family.
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February 2024 by Mike Dawson
Great experience at Boyd. Lee followed up on an inquiry I had for a truck and professionally invited me to stop by. I was hot/cold on my purchase but Lee listened to me and understood my situation. He made my buying experience smooth and did everything to get my business. Lee went over and above explaining all the features and buttons as well as making sure my phone was connected before I left the lot.
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February 2024 by Ron Newkirk
I have found the staff at Boyd's Chevrolet & Buick to be efficient, detailed with their explanations, and personable during repair events. They are adopting technology to keep me informed of appointments and status. Their facility makes it comfortable to relax during the maintenance time and they give me the tools to work should I decide to. I will continue to patronize Boyd's
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February 2024 by Steve Wisniewski
Had appointment at 10am and was completed by 10:45
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February 2024 by Robert Russell
Steve, the service advisor took good care of my car and did excellent. I appreciate all his help.
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February 2024 by Luke Quinney
One of the best buying experiences I have ever had. Wonderful customer service.
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February 2024 by Mark Thomas
Boyd Chevrolet is one of the most honest dealerships I’ve ever worked with!Very friendly and helpful without pushing.There goal is to build relationships not just make a sale.Our salesperson Justin Wardlaw was very helpful, we talk with him a couple of times and he never pushed a sale and as a result we came back and purchased a truck through him!Thank you Justin and Boyd Chevrolet!
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February 2024 by Mike Swaggerty
We drove from Knoxville, Tn to buy a used Ram. Our experience was amazing from start to finish. Laura in the BDC was great and then passed us to Chuck in sales. Chuck was thorough and friendly. We got a fair deal and would not hesitate to return to Boyd for another vehicle
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February 2024 by Candace Ashby
WOW, what an experience! I walked into Boyd Chevrolet & I was helped within minutes. Justin Wardlaw was amazing
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February 2024 by Nicholas Edwards
Ashlee was extremely great to work with and made my vehicle purchasing experience a breeze! Thanks again for lunch!
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February 2024 by Robert Worley
I live in Texas. I was searching for a work truck with specific features. I found this Chevy Colorado on the CARMax used car site. I called and talked to Laura describing what I was looking for and if the vehicle was still available. She advised me that the vehicle was still available and would connect me with a sales person. That person was Ashlee Check. Because I would be purchasing this truck almost sight unseen I was very inquisitive. Over a two day period I talked to Ashlee at least a dozen times. I was interested in the vehicle’s history, its performance rating, and the appearance. In the write up the interior was said to be black. Ashlee corrected the written description and confirmed that the interior was a light gray. Ashlee also researched some aftermarket equipment and its interface with the vehicle that the previous owner had installed.Ashlee also helped me with finance. She sent me the dealership’s routing and accounts so I could have my bank wire the “drive out” funds agreed upon to the dealership making the sale as smooth as possible.When I flew in to pick up the vehicle, Ashlee picked me up at the airport and we returned to the dealership. The vehicle was ready for delivery. I reviewed it and it was everything Ashlee had said. We went inside and I signed the appropriate documents then she took me to finance and introduce me to Lewis. He too was ready to complete the sale. Ashlee had everything coordinated with the various departments; maintenance, detailing, finance, etc. Ashlee had all the details covered.I currently own a 2022 Enclave. In 2025 or 2026 I most likely will trade it. Because of my dealings with Ashlee Check I would seriously consider coming back to Boyd when I do.All in all, because of Ashlee, my experience with the Boyd Dealership was not just a good experience, t was an enjoyable one. Ashlee was very professional, knowledgeable, helpful and organized. It was a real pleasure working with her and the Boyd team.Robert Worley2018 Colorado
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February 2024 by Valorie Hargraves
Great experience with Lee Edgerton. Got me just what I wanted and more. Love the vehicle. Will refer customers to him and Boyd.
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February 2024 by Michelle Grubb
Service personnel were all very friendly and professional and willing to work with us. Our sales rep, Justin Wardlaw, was kind and patient and answered our questions as best he could and was honest when he didn’t know something and was willing to find the answer. There was also no high pressure tactics. A huge plus for us is Boyd’s Forever Warranty on the transmission and drivetrain of their vehicles. No gimmicks, just be willing to have your oil changed on a regular basis for the life of your vehicle.
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February 2024 by Evalynn
My Chevy Volt had its first problem at age 5 years. The technician diagnosed it quickly and fixed it while I waited. As usual the customer service reps were wonderful. Great car and great service.
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February 2024 by Lisa Jackson
Boyd Chev was amazing to work with. They went above and beyond to help our experience be a smooth one! Their hospitality was exceptional & Chuck was a pleasure to work with!
