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September 2024 by Valarie Moore
Might take 3-6 times to get your actual issue fixed, poor customer service, and they overcharge you
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August 2024 by Bryan Roberts
This place is a real honest business always polite and far on prices I would recommend this business to everyone
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July 2024 by Iris Santiago
There’s one particular employee, part of management, who is always pleasant and ready to provide excellent customer service; whereas there is one, at front desk, who is not approachable and doesn’t allow for certain customers to want his services, he needs to be a little bit more friendly and less sternly ?
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June 2024 by Stephanie Carter
Good customer service
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May 2024 by JIASTHEMEEK 69
Even one star is too much for this place. Very poor service, went and got a leveling kit installed on my truck. Besides the 7 1/2 hours it took, the screws in the top of my strut weren’t even screwed all the way in. Sad excuse for a company.
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April 2024 by Gabrielle Lasha
Fast friendly service and very clean shop. Great customer service
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April 2024 by Carla Vollheim
This was my first time experience with them last month and I was very pleased.
Purchased 4 new tires and the service was great.They also saved me some money as I thought I needed an alignment, but they were up front and said I didn't need one yet.
Everyone was very courteous and professional, and great timely service. I definitely will be using them in the future.
I highly recommend them for all your auto needs.
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March 2024 by Subbarao Yadla
Prompt response and reliable support given to complete our journey when we need it urgently
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January 2024 by David Cayce
We had a screw in our tire and they helped us find a a very economical solution and got us in our way in about an hour! Amazing help and service!
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January 2024 by David Davis
I’m coming back for more service on my car.
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December 2023 by Curtis Foltz
Very good .....lost my lug wrench they had one and let me have the one they used...all my lugs were torque to specs..unlike city tire..over torque my tires and one almost came off on rt 1 going 70 miles an hour...highly recommend east carolina tire..very professional.
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November 2023 by Belem Ortiz
Good afternoon, alignment and balance in this place, thank you
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October 2023 by amber carrington
Staff always ready to get you up and out and will handle any car concerns you need. Super friendly staff and fast and very busy
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October 2023 by a thomas
Stank attitudes this morning
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September 2023 by ccshriver
There are no words to praise these gentlemen high enough. My young adult daughter had a car issue on that dreaded stretch of I-85N - with seemingly nothing around for miles (right before crossing into Va.) And actually, I'm glad it happened there - because she could not possibly have received better service in Virginia. East Carolina Tire was a life-saver and had the issue quickly resolved before she could even finish a call with the rental company on how to proceed! They are personable, efficient to the core and a company of integrity. I only wish we lived closer to take advantage of such great customer service. Residents of Henderson - you are more lucky than you know!
