-
September 2024 by Kim W.
Found a truck online and called to make an appointment to see it. We had over a 2 hour drive and it was detailed and parked at the front door when we got there. Thomas was awesome to work with and made it such an easy and painless experience. We got there at 3 and we finished the whole process way before they closed at 5. The whole staff was very friendly and helpful. Would highly recommend this dealership.
-
June 2024 by Raymond Reyes
They could've gotten a 5 star review if they would've put the spare tire back under the truck after buying a tire and the services/repairs that totaled more than $1,600.
-
June 2024 by Camille Speed
I had a great experience at Charles Boyd Chevrolet. Isaiah was my sales person and he was fantastic. Thank you and the rest of the staff for being so kind and helpful.
-
May 2024 by Sharon
Friendly, helpful professional service and sales. Our go-to place for all GM products!
-
May 2024 by Scott Matthews
I give 5⭐'s and hats off to the guys in the service department at Boyd in Henderson!!
My 3.0L Duramax diesel needed an EGR valve.
I bought an OE EGR valve online which was most economical for me. Another GMC dealership outside of Durham that I was dealing with, wasn't prompt to say the least with service at all. My truck has sat at that dealership for 2-3 weeks at a time, multiple times for simple service. I took my truck to Boyd on Tuesday, and it was repaired and ready on Thursday of the same week!! ?
They performed an excellent job!!!!
But the real kicker is another dealership wanted $1900+ to install an EGR valve supplied by them. So, that's $100 for the valve and $1,800 to install. WTH?!?!
The valve at just about every dealership is around $95.
My cost at Boyd to install 'only" of my supplied EGR valve, was around $780 ?
Now, I have around $835 invested in this repair!
Need I say more?!?!
-
April 2024 by Ackerman Auto Glass (Ackerman Auto Glass)
Great Place ??
-
February 2024 by Tim Sizemore
Great Service Staff !
-
February 2024 by Josh Dickens
Best experience I’ve had at a dealership. Mr. Boyd and his team were all fantastic.
-
February 2024 by Robert Stokes
I have a 2005 GMC canyon and the cluster went out in it so I contacted the dealership they was quickly to get me in and get it removed and get it sent off to be repaired got it back pretty quickly I highly recommend if you need any type of work done definitely stop by and let them check it out and see what they can do for you
-
September 2023 by kathy deberry
The check engine light on my 2017 Tahoe came on & I called Boyd Chevrolet to make appointment to get it checked out. Carried it on August 21, 2023. Diagnostic check showed 1 engine injector was bad in bank 1. Told me that I would have to make appointment to remove old injector to get part number so proper injectors would be installed & cost would be $1496.35. Said vehicle would be down for 3 or 4 days. Was told that parts would have to be ordered & they would call when parts were in. When parts came in they called & said 1st appointment they had was 9:00 AM on September 25, 2023. I checked on extended warranty & was told everything would be covered & I could get a rental car covered by warranty also. Service department said rental car would be available. I carried vehicle to Boyd on September 25. Arrived at 8:55 AM. Was told when I arrived that it would take 5, 10 or 15 minutes to get paperwork done for rental car. I waited until 9:30 & when I went to service desk lady was on hold with rental company. I waited about 20 more minutes & paperwork still could not be done due to nobody available at rental car company. Finally after 1 hour & 5 minutes I had to get my vehicle & leave due to another appointment that I had go to. I made 2 trips to get this work done which is about 25 miles from my residence & nothing has been done.This is definately not good service.
-
September 2023 by Mark Boyd
Fantastic buying experience
-
September 2023 by Ted Goyette
You guys set the BAR that every business should use as example. I HAVE OWNED 15+ VEHICLES, THIS HAS AND CONTINUES TO BE THE "BEST" EXPERIENCE EVER!!!!!
-
September 2023 by James H Henderson
The service was very good timely
-
September 2023 by Joyce Doughty
Everyone super helpful and really nice
-
September 2023 by Scott Pulley
They are the most helpful service department I've ever been involved with. Tim is a pleasure to work.
