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December 2022 by Kimberly Cooke
Hands Down the BEST Car Buying EXPERIENCE EVER!!!! Steven Holdridge was amazing in helping us from start to finish!! The whole staff at Charles Boyd were friendly and helpful. I will definitely recommend them to friends and family. THANK YOU!!! If I could give more then 5 stars I would!!
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April 2022 by JO OO
I have lived in North Carolina for 10 years and have purchased at 4 cars here and 3 outside of the state and my experience with the Boyd Family and Miss Diane was amazing. Everyone was friendly, personable, helpful, and not one person gave me the runaround or tried any schemes on me. I told them what I wanted, my budget, and made it work. I was in and out in less than an hour. I drove 2 hours from Fayetteville to work with them and I'd drive 12 to do it again. Call them! Email them. I promise, you will not be dissatisfied or disappointed. Just reach out to them and see what they can do.
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March 2022 by Chris Patterson
I suggest for anyone looking a low mileage used car or truck please look elsewhere or you will end up like me, these pics tell the story . This is undercarriage of a low mileage 2018 GMC 4x4 . This dealership and others across the state are buying up trucks from up north in the salt cheap and passing them off on unsuspecting customers . This truck has 34k on it and is a rust bucket underneath. Beware of any low mileage vehicle and make sure to check the car fax before purchasing ?
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March 2022 by Bryan Norris
Overall 5 star experience, the staff here is very friendly! I was greeted as soon as I arrived and helped immediately, I can not say enough about the sales team, they were AMAZING! They were genuine in finding out my needs and what made me comfortable with a vehicle instead of simply trying to sell me one, a service that is lost in today's customer service-less climate. The facility was clean and very accommodating, I would recommend to anyone looking for great car buying experience.
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March 2022 by Scottie Gardner
The Charles Boyd family of dealerships are top notch. Their entire team (sales, service, parts) work super hard to provide their customers with an excellent dealership to buy, trade, and maintain their vehicles. Having personal experience in what it takes to own and operate a business, I can confidently say their team does it well. You will not be disappointed doing business with this team of people!
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March 2022 by Fishin Freenzy
Great place to do business with. The sales department to the wonderful service staff it just doesn't get any better. The dealership is always happy to assist me when I come through that door. If you need a new car or just service please go see them. You will be glad you did.
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March 2022 by Ryan Rowland
Great place to buy the perfect Cadillac. The service department goes above and beyond consistently.
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March 2022 by Savannah Mulder
Great dealership, friendly staff, everyone was ready to help! Steven sold me my car and he couldn't of been better. Super easy process. in and out the door! 100% recommend this dealership!
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February 2022 by Gloria McDuffey
Always courteous and the work always excellent. I never feel like I am being taken advantage of being a female! Thanks Charles Boyd and Staff of Henderson.
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February 2022 by Candice Kearney
The only complaint was I didn't get a phone call stating my truck was ready and closing time was coming. other than that customer service was nice and it didn't take long to fix the recalled problem.
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December 2021 by Bonnie Tilley
Charles Boyd Cadillac of Henderson is a great dealership that I enjoy doing business with. They truely respect their customers and do everything to exceed all expectations of their customers. Above all, they are honest in all their dealings.
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September 2021 by Darline Jeneary Kozich
The service representatives were friendly, professional and very helpful. They kept us informed throughout the entire time from getting a diagnosis, to over nighting the part required to get my car fixed to having it repaired and fixed by end of business the following day.
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August 2021 by Kendra Byrd-Lacks
This is a very nice place to deal with. Everyone was friendly and they have a comfortable waiting area with complimentary coffee and vending machines. I would definitely recommend them, just wish I lived closer as they are an hour drive for me. I will definitely use them again!!
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August 2021 by Joe Overby
Top notch customer service and competitive pricing, both for purchasing a vehicle and for having your vehicle serviced. 10/10.
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May 2021 by Gloria Mobley
Great customer service, and reliable service.
