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October 2023 by David Mohr
Debbie Cusack was so incredibly patient with us. She got back to us quickly with any questions we had and had great ideas! Thank you so much!!! David and Karen Mohr
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August 2023 by Truman Atkins
Great furniture!Great service!Great prices!
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May 2023 by Walter W.
All the other furniture stores in the area had inventory that could not even compare in structural quality. Even though they looked pretty.
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April 2023 by Cheryl Hard
Love Wayside. Bought livingroom set. It is beautiful and their service and decorating advice is wonderful. Their delivery guys are fantastic! Had previously bought bedroom furniture and that was a great experience This is the only furniture store I would recommend and probably use again
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April 2023 by Mike Tinsley
Just bought a FlexSteel powered loveseat recliner. Fantastic! Great service and friendly people. Free delivery !
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April 2023 by Janine Peek
Purchased 2 chairs from this store and cannot say enough wonderful things about the customer service. Deborah Cusack was our salesperson and she was extremely helpful, went above and beyond and constantly kept us apprised. The delivery men were great as well. Very happy with our purchase.
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November 2022 by Ken Swartley
Went into store today, apparently our appearance was not up to their standards ( t-shirt and jeans ) 3 employees came out looked at us walked back . We felt like we werent worth their time!
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July 2022 by Tina Kay Bell
Great experience! Ms. Diffee the owner, was wonderful! Went in today with my friends to help them pick out furniture for their new house. She was so helpful & such a very nice lady! I will definitely recommend this place to everyone I see!! I’m sure my friends that purchased furniture would as well!! Customer service & quality furniture %100!!
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May 2022 by Charles Hayes
Great selection of furniture for your home. Friendly and helpful staff. Good sales
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February 2022 by Rhonda Benvie
I stopped by looking for furniture for our new beach house. I walked in and literally walked around the store for 15 minutes. No one acknowledged me much less asked if I needed help. Two people were at there desk not helping anyone and two others were helping people. Nice store with nice quality furniture but customer service not there. ?
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February 2022 by Rodney Hindley
We purchased a couch lamp and love seat from them. Excellent quality and fair price. We are pleased with the purchase but have not received it yet. Great business to deal with. We have made other great purchases from them in the past
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August 2021 by Paula Nanette Thomasina D.
We have purchased several items of furniture from Wells Wayside. The service has always been impeccable from Jim, the sales rep, to Wilton and Roy, the delivery men. And Ms Diffee is always a pleasure to work with. Not only is the staff wonderful but the quality of workmanship is impeccable and the showroom is huge with a variety of items to choose from. We will definitely be buying more furniture from them.
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July 2021 by M.J. Winstead
I’ve ordered several items over the last few years, and I’m extremely happy with all purchases. I actually appreciate not having sales people hovering over me when I’m browsing- when I had questions or needed help, someone would come over. I was able to select custom fabric and colors for my sofa and chairs, and was very pleased with the quality. I constantly receive complements on the furniture, and I have returned several times to purchase other items. My only complaint is the high prices, but I was able to find items within my budget all the same. I will continue to shop here when I need new furniture, and I recommend them to others.
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March 2021 by Robin Mig
If I ever receive the custom Basset furniture I paid a fortune for, I’m hoping the quality is so amazing it makes up for the lack of customer service and common courtesy. Was told, at the time of purchase, November 2020, due to COVID delivery would be 8-10 weeks. Fine. Things are crazy right now. However, 11.5 weeks later I had to call to ask about ETA. I was told they’d have to check and would call me back. 5 hours later, just before closing time, I had to call back. I was told then, they had just discovered there was no news about my furniture; they would have to call the manufacturer Monday and would definitely call me then. You guessed it, no call Monday. I called back Tuesday. They just found out the furniture is ready, but was headed to a warehouse to wait, likely for them to ship the cheapest possible way, and hopefully that would ONLY be two to three more weeks. Hoping this warehouse isn’t inhabited by bugs and rats. Guess I’ll be calling back soon because I’m confident no one is concerned about my satisfaction after I paid them.Definitely would not recommend if you expect good customer service.
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February 2021 by Robin Migliorato
If I ever receive the custom Basset furniture I paid a fortune for, I’m hoping the quality is so amazing it makes up for the lack of customer service and common courtesy. Was told, at the time of purchase, November 2020, due to COVID delivery would be 8-10 weeks. Fine. Things are crazy right now. However, 11 weeks later I had to call to ask about ETA. I was told they’d have to check and would call me back. 5 hours later, I had to call back. I was told then, they had just disc
