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March 2024 by Tony Howard
I gave 2 stars because they are only open 3 days a week and businesses like this simply cannot operate properly when they are closed Friday, Saturday, Sunday and Monday.
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February 2024 by Peyton Carmichael
I really don’t understand the bad reviews . The owners are the sweetest people ever and very thorough in packing packages with great communication when they will be able to ship your package out . 100/10 recommend.
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June 2023 by Timothy Conley
I have used them multiple times over last maybe 8 years. The husband and wife that own this business are very eager to provide excellent service every time. You can mail a letter package etc from every carrier. They will wrap it in bubble wrap if needed and box if all up and address it as well. You can bring it totally unboxed in there and they do the rest. Very nice business to have in our small town. You pay a little more than USPS or UPS and FedEx because you are paying for the extra things they do. UPS has crazy hours and the USPS doesn’t always have the time to provide the extra touch. Regulations prevent them from packing something for you. I’m retired from USPS so I know. If you need their service I highly recommend them.
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June 2023 by kingdombldg CCIM
I've visited this shop several times since I relocated. Services are quick and friendly. Both have been very helpful and patient. I was in a car accident and the lady came to meet me and take care of my package. I'm never in there more than 5 min. My packages arrive to their destination quickly as well. Thank you for your service.
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March 2023 by Connie ALEXANDER
I love this place. Very efficient on all my shipping needs. The owners are the best!
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March 2023 by cindy fone
The husband and wife running this store seem miserable. Every time I go in I can't wait to get out. Looking forward to the new UPS store to open in front of Pack and Mail. It will be bye bye forever to Pack and Mail for me. If you own a business dealing with the public, embrace your customers with a smile and be kind. EI moto "kindness matters".
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December 2022 by Shadi Zahed
The only place I was able to ship my FedEx return through. Everyone else was having system issues. Very fast and courteous service.
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September 2022 by Brandon S
Printer died and I had less than an hour to get critical docs printed, notarized/validated, rescanned and emailed back to my company.Stephen, jumped on top of it and handled every request quick... I was able to email everything out in less than 15 mins after I first walked in!!Its hard to find exceptional service like they provided, today... They have all of my future business... THANK YOU AGAIN!
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August 2022 by Albina Gusmanovna
I absolutely love going to this place to get passport, visa photos done or for any notary needs. If you are looking for an outstanding, professional and friendly service, I would highly recommend coming to this business. I greatly appreciate how patient they are when trying to get a picture of a child. She retook it several times to make sure the picture was not blurry(my 5 year old kept moving) and it met the guidelines for visa and passport. My son first built a fort around chair before he finally agreed for a picture and she patiently waited for him to be ready. This is a very kid friendly place if you need pictures for documents for little ones. I have tried several places for photos for documents and so far they provide best quality pictures. I will definitely come back to this business and suggest you check it out as well, you won't be disappointed.
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August 2022 by Jeffrey Shingleton
Always a pleasure working with these folks. My business requires a lot of materials to be shipped and they’re always so willing to help. I’ve had several terrible experiences with the local post office. Pack and Mail Plus feels like a business partner helping me get my job done. I highly recommend them.
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July 2022 by Kira Madrona
I wish I could give this place zero star.. The Asian burnt looking woman that works here seems to hate her job and is ALWAYS in a bad mood .. I once had a question and she rudely replied "google" . I am not the only one who has had multiple unpleasant experiences with her either. I spoke with a few friends of mine and I was told they also have had bad experiences with her!! Maybe she needs to look into a different type of job because customer service is DEFINITELY NOT FOR HER!!! I also suggest all the military families new to the area to either use the FedEx drop off box on base right outside the PX or Walgreens out in town as they also take FedEx packages! PLEASE AVOID THIS PLACE AND DO NOT TAKE YOUR BUSINESS HERE!!! And to the grumpy old lady if you still don't know who I am.. Well, I am the person you charged $2 for a 2 inches tape to send out my already packed and labeled package!! I will continue to spread the word on your lack of customer service and rudeness!!
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March 2022 by Milly Ace
This couple is outstanding! The service here is First Class! They are prompt and very pleasant! If you need any print or package service, go see them, you'll be 100% pleased!
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January 2022 by Debbie Harris Hurlburt
This Business adverises Mon to Fri open till 6pm 1/11/2022 I PULLED UP IN PARKING LOT AT 5:50 AS I Get out of my car I see two people in store. A man (owner locks door at 5:53) Another customer pulled up as well I started knocking on door, man comes to door, he sees myself and the other costomer The man insisted he had to close to get to visit at the hospital. The other person left in her car. She remarked ti me \
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September 2021 by Chris Swift
Waited inside for several minutes before anyone came to help. The woman helping me seemed annoyed and would not provide an intake receipt for a package I was dropping off. When questioned she stated they do not provide intake receipts and the package would not be scanned for acceptance until the UPS driver picked it up. I have always received a receipt from these types of stores when dropping off a package with a pre-printed label.
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September 2021 by Jessica Ramsey
I’m a Scentsy Consultant and my business has grown 3 times as it was last year with using this business! They are so friendly and helpful that I get all my happy mail and prizes to my loyal customers fast and easy! I don’t know what I would do without them! I refer everyone to them especially with their hours being longer than the post office! Thank you so much! I appreciate y’all more than you know!