-
July 2024 by MasterKenZ32
Absolutely fantastic staff and got me the best part at the perfect cost! Thank you Ms. Jessica!
-
June 2024 by Wendy Brayboy
Friendly and knowledgeable staff
-
April 2024 by Blake Morris
Very helpful team in havelock. Anthony and nesse were a great help and wonderful customer service capabilities. Would come back for more help and guidance on my future endeavors.
-
March 2024 by Mike Wayne
I'll have to say that this store has probably one of the best customer service that I've ever interacting with you can commercial sales Missy goes above and beyond a job to try to help search out parts really involved
-
March 2024 by Andrew Slingsby
Always super nice and friendly staff
-
February 2024 by Samarra Marvin (Ace)
Had to pop in for a battery exchange for a bad battery, and was very pleased with both the cleanliness of the store and and the awesome workers. (The only things I have enough experience to judge, I don't speak car lol) Patrick was very understanding and had a great sense of humor, and helped me sort out my brother's battery warranty without a single issue. The brunette he worked with (Nessie?) Was also super sweet and helpful. I really enjoyed the cheerful atmosphere and easy service. I also appreciated that they took the time to describe the situation in an understandable manner, answering all my questions, even though I really don't speak car or car maintenance. I understand how easy it is to avoid that in customer service, and i appreciate the time they spent to talk about it. Next time I need to get a battery or part I will definitely be going here. 10/10.
-
February 2024 by Penny Bryan
They went out of their way to make sure we got the part we needed! Thank you!!
-
January 2024 by Emma Barrow
Shout out to Nessi! Very knowledgeable, polite, and handy. We needed a headlight replaced. She was able to find what our car needed and installed it at no extra charge. The entire experience took around 20 minutes and cost less than $19.
-
January 2024 by Wayward Wizard Studios
the folks there are helpful, they have the parts you need even for older cars.
-
January 2024 by Emma B.
Shout out to Nessi! Very knowledgeable, polite, and handy. We needed a headlight replaced. She was able to find what our car needed and installed it at no extra charge. The entire experience took around 20 minutes and cost less than $19.
-
December 2023 by Laurie McCoy
Update: 12/20/23Still 5 stars! Everytime I step foot in this store, the service is excellent and the employees go above and beyond.
-
December 2023 by Peppermint Vee
I brought a friend to get a battery check on her car today. Nessi was the O'Reilly employee that helped us. She was great! She not only diagnosed the battery issue, but even called a competitor to get a price quote to help out my friend. We appreciated the 10% active duty military discount, too. Money is tight these days, so it's nice to have the support. WTG, Nessi!
-
December 2023 by ML P
I called for a sway bar for my car and spoke to Adrian. He went above an beyond to the point he called around and found it at another vender. Great customer service, thank you Adrian.
-
November 2023 by Derek D
Manager Jessica doesnt know how to conduct professional businesses. I will be take my service back to Advanced Auto.
-
September 2023 by Lillianne Ragazzo
I have been in this store 5 times over the last 4 months. Each and every time I was in contact with a different employee. Each and every time I was greeted hello, helped beyond my expectations and left feeling more knowledgeable and confident about my cars care. - This is exemplary customer service. Thank you- ?
