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March 2024 by The Fraser's
Mrs. Dianna is kind, knowledgeable, eager to guide, and professional.
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February 2024 by Chuck Dehnel
Excellent work done by preparer.
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February 2024 by Jimbo Ainsworth
H&R Block as completed our taxes for years now and I have never had any problems or any reason to question their professionalism
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January 2024 by Denizaki
Helpful polite people great service
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June 2023 by Cheryl Bostwick Boyd
Shirley is very helpful and knowledgeable of tax work. I trust her with my taxes and everything she explained was very understandable. She has done my taxes for 20 plus years. I highly recommend Shirley Robison at HR Block.
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June 2023 by Cheryl and Don Carter
Shirley is very helpful and knowledgeable of tax work. I trust her with my taxes and everything she explained was very understandable. She has done my taxes for 20 plus years. I highly recommend Shirley Robison at HR Block.
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May 2023 by CherylLynn
Shirley is very helpful and knowledgeable of tax work. I trust her with my taxes and everything she explained was very understandable. She has done my taxes for 20 plus years. I highly recommend Shirley Robison at HR Block.
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May 2023 by Colleen B.
We just moved to the area, so I chose a tax "professional" (Shirley) who had a lot of experience and specialized in military, that is a decision that has haunted me since I made it. Everything from start to finish was a nightmare with her. She was more focused on me switching my vehicle registration to the state, and us getting receipts for donations made than on our taxes getting done properly.She never asked us if we wanted our payment to H&R Block taken out of our taxes which we almost always do. By the time we discovered this she was with an appointment, and we would've had to wait around for at least half an hour and redo all our paperwork. Shirley also decided that all of our tax documents were getting done by paper rather then E-filing which takes longer for you to get your refund. Shirley marked that we were paying money due federally by check which we never once discussed or knew about, we only ever talked about having the money automatically withdrawn, and provided her the banking information needed to have the money taken out. She even said she would have it taken out on the 12th. Now it's past the deadline and there are fees we're facing for paying late due to Shirley's mess up.Shirley said she would call the same night or next day, but I had to call two days later and still didn't receive a call back for another day after I took the initiative to call. Shirley had our refund sent via check, not direct deposit, like we wanted and discussed.Shirley never did a final review of information or walked us through final paperwork, that task was left to the poor receptionist who was already busy. Shirley gave my husband and I contradicting information, just one example was her telling me we could go online and E-sign but provided no information on how to E-sign, then she told my husband we could only go in and sign.We could have messed up our taxes less than Shirley for free, so why are we paying H&R Block $430 to mess it up?The only reason this place gets 1 star is because the receptionist was amazing and so great with people, she also was doing more than her fair share of work.
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April 2023 by Vanessa Cotton
Wow just wow! 2 years in a row amazi.g service! This year my taxes and my fiances taxes were handled by Tonya and so much stress has been lifted! Thank you so much! Hope to see you next year!
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April 2023 by Adam Van Wagenen
I always use H&R Block for my taxes. They are great at what they do, and they treat your taxes as if it were thier own.
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March 2023 by Carl Labadie
They were great I have and will return again
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February 2023 by Claudia Rose
There are very helpful and make sure understand everything they was doing step bue setup
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September 2022 by D. Behrmann
The lady who was helping me with my tax information was very informative and helpful towards me. She was sweet and went into little details for me, she made my experience a lot easier and less stressful.
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September 2022 by Dom
Mary is always knowledgeable, professional and always makes us feel like we have made the right decision ensuring our trust in H&R block
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June 2022 by Juan Sanchez
I was helped in a very effective and timely manner and felt as if my needs were prioritized.