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October 2024 by Alison Huckaby
Very compassionate and professional!!
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October 2024 by James Jarvis
Great staff and professionalism
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September 2024 by Brittany Van Dyke
Currently sitting in an exam room while my dog is being treated and I’ve been here less than an hour. The staff are compassionate, and they work efficiently. The prices are very reasonable for an emergency office. If you ever find yourself needing an emergency vet I would recommend this place.
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September 2024 by Tony Moore
Hopefully you don't have to come here. I've been sitting in the lobby for 2 and a half hrs and my cat has yet to be seen by a vet. This place is just like the real emergency room.
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September 2024 by Janet Wrestler
We needed to visit on a Sunday morning. We got great care and the price was reasonable . The staff was friendly and caring. I hope to never need them again but am completely confident in their care if we need them again. Thank you ER Pet Hospital!
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September 2024 by K Fox
Don’t do it! My dog was dying and blood dripping from his nose all over the floor. They told me it would be at least a 2 hours wait. I sat there for 30 minutes, cleaning my dogs blood off the floor. I sat there with my dog so sick, looking up at me wondering why he was there. I couldn’t just watch my dog die on the floor of the clinic, because they didn’t care.
I got my dog to the car and I drove to Swansboro Animal hospital. My dog couldn’t even get out of the car by the time I got there. Swansboro was packed but they took my dog to a room right when we got there. RIP Max I loved you enough to find a place that cared no matter how far I had to drive.
I’m so sorry I ever tried taking you to this place.
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August 2024 by Amanda Holley
Took my 11 year old Border Collie here at 9 o'clock one night for a nasty ear infection. Everyone was amazing and sweet. He was in and out in less time than it took my husband and I to take turns running to Sonic next door! I expected a heft bill but it was so much cheaper than I expected and my boy was feeling better in no time!
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August 2024 by Michael
Just over a week ago we had to take our 11 year old Golden here for what turned out to be a tumor on her liver along with other issues, the staff were wonderful and took the time to answer any questions that I had.
Unfortunately we had to go back two nights ago to put our dog down, and again the staff could not have been better during that time.
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August 2024 by Ron Smith
Best place to bring your pet in an emergency
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August 2024 by Patricia Beeson
I couldn’t have asked for more compassion than shown by you last night when my 14-year old Labrador Zoey was in distress. I highly recommend this emergency hospital.
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July 2024 by Savannah Sullivan
All the vets and techs I worked with here were very kind and knowledgeable. When my cat had to stay overnight they called multiple times to let me know of his condition, and took very good care of him while he was there. Thank you guys!
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July 2024 by Andrea J Stinson
Very grateful for the help they provided. The vet on call was wonderful & talked me through the evaluation process and learned something new. Also their fees were reasonable. Highly recommend this service.
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July 2024 by Karen Piwinski
Most of the staff were great. The vet tech was so caring, hard working, and amazing.
The veterinarian told me my female cat was a male and when I told him no, he told he very condescendingly “It’s not like I went to school for this for 8 years or anything”. That was kind of how the visit went in general. He was extremely arrogant, yet didn’t seem to have any idea what he was talking about.
When I called to complain they were less than caring.
I hope they have more compassion for pets than they do for people.
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July 2024 by Tanya Amatori
After a failed Banfield visit filled with tests and no diagnosis, we took our sweet Chihuahua to see Havelock Emerg at 5 a.m.! We were exhausted from a long journey and worried sick about our dog who had not done her business in days and was not eating. The Vet right away figured out that our fur baby had a disc injury in her neck that led to the collasping legs. She was awesome. We went a couple of times for treatment....anti inflammatory, pain med, laxative and strict cage rest at home. After a week she made a total turn around and is back to her normal self. They literally saved her life by diagnosing her properly and helping us to understand IVDD. Thank you for your excellent service and compassion. I have used this vet several times and would not hesitate to highly recommend them.
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June 2024 by Mary Cancel
Knowledge and treatment was on spot and so tender. I never get this good a bedside manner at human ER
