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August 2023 by Mercedes Berry
DO NOT WASTE YOUR MONEY OR TIME!!!!!Management and prices keep changing without warning. No one is ever in the office during business hours randomly adds fees and when asked about it I was completely ignored I called headquarters they are clueless no notice when changing policies and they don’t allow copies of your “contract “ for this reason. Very unorganized. Personally wouldn’t have given any stars try somewhere else if you value your stuff.
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July 2023 by Tara Cortright
I have had a unit there for 2 years. I pay $100 a month for like a 10 x 10 unit. The management changed a few months back and now I can never get someone on the phone. You can never leave a message because the voicemail isn’t set up. There is not always someone there during the posted office hours and the one time I had trouble with my key card during normal access hours and called them they basically told me too bad so sad. The person I spoke with originally wasn’t even going to call me back and let me know. Not impressed. Won’t rent from them again. I recommend the storage units on McCotter!!
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October 2022 by Wesley Waller
When called about a storage unit I ask what I needed and what they charged. I was told one price. And when I got there got another price. I went ahead and got it cause I needed it. But they wait to start signing papers to tell you oh yea theres a 40 processing fee..on top of the rent. I said you might want to tell people that each page they sign is 10 bucks. Cause you sign 4 pages to start renting from them. That's kind of important to me..when I call to get all the info and then as I travel there from another town. To rent that could have been a problem if I didnt have the extra. Loot..and for 4 pages 40 bucks to start a rental. Is kind of up there..in my book.
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October 2021 by Isabel
This place is great! Last year my husband and I had to sell our home. We called every storage unit nearby and not only was this climate controlled unit available in the size we wanted, but at a lower price than others! The office manager walked us through the facility, explained the contract, and even sold us things we forgot to get. Luckily the office has mattress covers, locks, boxes, things to make sure you have what you need for storage. It was so helpful to have a moving truck provided to bring our things into the unit. I love that it was easy to move in and had available carts and dollys for use. We just recently bought a new home and had to leave but I highly recommend this place. Never had a problem and it was easy to get in and out during the provided times.
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November 2020 by Koffy99jos 205
If you hunt forget about it. I originally got it because it said 24/7 when I want to grab some things before I head out to the woods I cant. Missed good hunting multiple times because of this. Also having a light in the storage unit would of been nice.
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April 2020 by Justice Allen
Excellent Customer Service!
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February 2020 by luis salazar
Climate storage
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July 2019 by Dominique Dominguez
Great indoor Service Great indoor storage. The hours can be a little tricky at times but honestly your stuff is safe and secure
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July 2019 by Gary Osbourne
Had my trailers there for several months and had no problems
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July 2019 by Craig Ruzzo
Clean, decently priced, and great people to work with. Vet owned and military friendly
