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March 2024 by Lorna Kaplan
Great service, super easy and quick!
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December 2023 by April Wilson
Amy the location rep was amazing. I had difficulty using the app. She helped me check in promptly and was very nice. She was also very professional. Would come back again as long as Amy is there.
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November 2023 by Jaetarius Smith
Amy is a lifesaver! After a poor experience with another truck rental company, I called U-Haul in Harrisburg to inquire about a same-day rental. Not only did Amy locate the appropriate size truck for my needs, but she found one nearby and made the reservation for me! She was super friendly and gave me my price upfront (no hidden fees)! Thank you, Amy! I recommend doing business here – ask for Amy!
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August 2023 by David Cunningham
U-haul front desk worker did a great job with Customer Service and was very accommodating ?
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August 2023 by Davon Carter
Always Provides exceptional service.
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July 2023 by Nakyree Stephens
Terrible service never answers the phone.
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May 2023 by Oscar Zerpa
They are scammers, they charged me an extra $25 because supposedly the truck was full of animal hair, I know it was my fault not taking pictures of the truck before leaving it, but they and I know that the truck had no hair before or when it was I returned, my children are allergic and I do not have pets. SCAMMERS
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May 2021 by Pink Foodie
I would give this U-Haul Dealer 100 stars if I could! Not only did he show us excellent customer service, he also told us how he went above and beyond to help the previous customer prior to us! Will be definitely utilize this dealer again no matter where I'm located in Charlotte!
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March 2021 by R M
I would give this U-Haul Dealer 100 stars if I could! Not only did he show us excellent customer service, he also told us how he went above and beyond to help the previous customer prior to us! Will be definitely utilize this dealer again no matter where I'm located in Charlotte!
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December 2020 by J Leonard
Good experience! Met Tony and will certainly look to use them again in the future.Recommended !!!
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November 2020 by George Stapleton
Jessica was useless and certainly not qualified to manage a lawnmower. Charged for early return 2 days early because I could not park truck in the neighborhood and this morning flash floods prevented getting there in the morning but called and told DHR already in processed it when she came to work in the morning so she is charging 21.00 for after hours return . I asked if I can come now and sign since it’s not due back and she refused.
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July 2020 by E G
I used this place fes times and they are very professional and have always delivered clean trucks in excellent conditions. The online reservation and return process was flawless. I will definitely use them again
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July 2020 by Eat_my_makeup
I would give this U-Haul Dealer 100 stars if I could! Not only did he show us excellent customer service, he also told us how he went above and beyond to help the previous customer prior to us! Will be definitely utilize this dealer again no matter where I'm located in Charlotte!
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July 2020 by Willette Onachila
Excellent customer service and I’m a stickler for that sort of thing. John goes above and beyond and this is the only place I would rent a Uhaul from in the future.
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May 2020 by Toni Edge
They always take care of us