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August 2024 by cory0333
Don’t bother calling They don’t answer the phone
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July 2024 by Judith Fletes
Very nice place!
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July 2024 by hanna ayenew
I visited the CVS pharmacy on July 1st 2024 at 9:02 PM, just after it had closed at 9:00 PM. Despite seeing the staff inside and explaining that I urgently needed my blood pressure medication, they refused to assist me, citing the closing time. This lack of flexibility and empathy, especially given the nature of my medication, was frustrating and disappointing. Their response lacked humanity. I hope management will take this feedback seriously and improve customer service for those needing urgent assistance, even slightly past closing time.
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July 2024 by Mark Syphers
Funny how I read the only redeeming quality about this location os the 24 hr service. I drove from CLT to this location to see a sign on the door saying they are closed and reopen at 7 am. No thanks, ill go somewhere else. Whatever reason why its closed, I understand. But if you need to close early, adjust hours online first.
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July 2024 by Chelsy Ortwga
Not open 24hrs
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June 2024 by Aubrey
the slowest pharmacy ever. i'm talking an hour long wait if there are 4 people in front of you in the car pickup line
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June 2024 by Mandy Chesser
This CVS location is the WORST I have ever visited in my life. The BLACK SHORT manager approached me and falsely accused me of opening a product in front of other customers. This was false & completely embarrassing! I truly don't believe this! I was discriminated against! I will never return to this location and doubt I will return to any others.
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June 2024 by Bovilla chinna
Very late service
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May 2024 by Caity Veraar
Pharmacy staff was incredibly rude, unorganized and inconsiderate.
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February 2024 by Taifour Kd
Will never come back. You guys will loose business for sure. Bad smell, terrible pharmacy service, not having my prescription although I got a call, had to repeat all my personal info for more than 6 times. Switching to Walgreen across the street for sure.
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February 2024 by Jentl Steffey
We were asked to go around 3 times, that’s fine. When we get there the woman doesn’t ask for any insurance information after making us wait 10 more minutes just to say to come back at 2 because she needs to go to lunch. What type of customer service starts attending a customer to tell them to pause so they can go eat. You finish the job.
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February 2024 by Cynthia Bosse
The staff is so helpful and friendly every time I come to this CVS. Staff member Shakir is very nice and polite!I
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December 2023 by Carolinagirl 1986
If I could give them 0 stars I would. The pharmacy is slack and they have no sympathy for their customers and they dress unprofessional. This is my 2nd time coming to this pharmacy and the same young lady not in dress code, she wears a bonnet and or headscarf around her head. She’s not a Muslim and it’s not a head wrap or hijab. I told her I was on the phone with them for 2 hours and she didn’t say she was sorry or she understood my frustration or anything. I asked her where my prescriptions where she shuffled her feet as if she had something better to do and took her time going back to ask the pharmacy. I understand ppl are tired and ready to go home, but conduct yourself like you care about your job. She came back and said, your insurance doesn’t cover it. I told her I already knew that and I asked her how much it would be and she went back a second time asking the pharmacist. She said “well, we don’t have it in stock”. I almost lost it. I asked her for my other prescription. She said your insurance doesn’t cover that either. I asked her how much it would be w/o insurance. She goes back to the back again to ask the pharmacist. I asked to speak to the pharmacist when I first got to the counter and they kept sending messages back and forth by the young lady. She came back and said “10 dollars”. I said “ok, I’ll get it”. She said “we don’t have it back here. You’ll have to get it off the shelf”. I told her I was just in the store earlier that day and yesterday and they don’t have it on the shelves”. She said “Maybe should try another CVS”. Get it together pharmacy because y’all have been slacking the past 3 years. You’re staff is unprofessional in the way they treat people and the way they dress. Anything goes now, huh? You all never answer the phone and have people waiting on hold for over an hour then direct them to a janky voicemail system where you don’t return calls.
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December 2023 by Nikeeta Maddox
Despite the huge “Open 24 Hours” sign… they absolutely are not. Too bad I had to make this unfortunate discovery at 11pm with a sick kid in tow. What was even more strange was that every single light both inside and outside of the store was on:
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December 2023 by Robert Bromstrup
It is a decent store. Clean. Friendly service
