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May 2023 by Kida Bee
This location had an elderly lady leaning outside an open sign when the business door was locked. The door stated they opened at 10am yet they were not. I knocked on the window because I seen a door in the back ajar. Yet no one came to the door. Bad business!
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March 2023 by Matthew Woodward
Very helpful in getting my account recovered after it was hacked. Thanks Ahmed!
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June 2022 by lilia tagleby
Used to be my favorite Cricket store when there is was a Syrian lady, she is very helpful and nice, And now they have a new employee who is not helpful at all.
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May 2022 by Tadarious Sanders
This cricket is great the Sales advocate Kobe helped me out a lot and got me everything I needed and more!!
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February 2022 by Christopher Amaya-Reynoso
best experience when getting a new phone and not sure what to look for Makayla definitely helped me pick out the right choice for me 10/10 would come back for another phone
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January 2022 by jaromsmiss ion
amazing customer service. 10/10 recommend. very patient and respectful!!!
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December 2021 by Beth M.
We signed up for Cricket for the affordable service, but it hasn't been very dependable. They had a promotion where you could get a free Sam's Club membership if you signed up for two phones on the $90 plan. We asked how to get it and we were told we would be sent a code in a few days. We didn't get it so we called customer service and went through the same thing. We went back to the store where we signed up and told them about the problem and they gave us a number to call. We were given the same runaround. We asked customer service at Sam's Club and they knew nothing about the deal. We dropped Cricket for lousy customer service, slow , unreliable network and false advertising.
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December 2021 by Guillermo Blanco
Perfect location. Unbelievable staff, Nancy and Koby really make you feel at home. Employees like them push the business onto a successful path. Thank you for giving job opportunities to such a wonderful human beings.
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December 2021 by RareSnow
Very good service from Maya, did a excellent job!
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November 2021 by GreaterIsHe !
I really love the manager at the Harrisburg location. She is very pleasant and professional.
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November 2021 by Me Only
Maya helped me choose the phone that I wanted for a long time, she is very kind and patient and has a beautiful smile and I will give her 5 stars.
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November 2021 by Ann Good
Maya was very helpful & pleasant . She informed me of lots I didn't know about my phone!! ??
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June 2021 by Alexa Odell
Always busy never enough workers
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December 2020 by Diane M.
Yasser, the owner, was quite rude ,in an attempt to resolve an issue with my phone for the 4th time in the store with the same problem, a talk back feature that won't stop. Today, the 5th time in the Cricket store, I was just supposed to have my contacts transferred from my old phone( that I only upgraded two months ago, at Crickets behest,) it's been a problem ever since. The font on the phone keep getting smaller and the messaging app was malfunctioning and then talkback. A helpful rep (Tonya) gave me a replacement phone due to the issues and I just needed my contacts. This guy comes in the store after making me wait an hour because the phone wasn't working. (YES, the new phone from yesterday, kept cutting off during the info transfer) The owner comes in angry, takes the "new" phone, gives me back the "old" phone and says it's fixed, AGAIN. I said, what about the new phone. he says . he will make his employee pay for the phone if I keep it. WHAT? I really hate to play the "race" card, but I don't think he should treat a customer of 15 plus years that way and I'm an older guy. Is this the way we treat our elders? No respect. I know he would not have been so crass with a person of a different race.
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October 2020 by J B
The new light skin boy name Damion I think is he's name. He is very unprofessional. My sister came in for service afterwards he took info out of her phone and messaged her asking for a date. My mom went in one day and he was on his personal phone texting while she was trying to talk to him. He also left the store unattended for a bit getting in a car with rims and I'm sure isnt supposed to do that. He is very professional and seem to not have a clue on phones or how to provide adequate service. Wish there was a manager in site but there is never a manager there. I recommend going to a different cricket not the one in Harrisburg. He seems sneaky in his work ethics. I dont trust him with personal phone information.
