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November 2022 by Phillip Andrews
I must say we had one of the most impressive displays of customer service from Jason with Landmark Audio Video that we have ever experienced. I happened to stop Jason while he was working on another home to ask him about some work at our house. He told me he would be done with that house in about 15 minutes and would be right over to work on ours. Within the hour we were hooked up and ready to go with our connections. He was an absolute pleasure to work with. The rates seemed extremely affordable as well. Thank you Jason for a fantastic job!
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April 2022 by Eric Spong
We highly recommend Michael and Landmark. They were recommended by our builder and they were spot on. We were able to explain our basic needs . and wants to Michael and Aimee with the caveat that the system needed to be simple to operate. You will not regret your choice in using Landmark for your electronic needs.
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March 2022 by Anna Toscano
Landmark Audio installed all of the multimedia in my new home and have continued to maintain it. I can phone them for help if I can't figure out a problem and know that they'll respond almost immediately. Michael and Aimee are the most thoughtful and patient people to work with and definitely know their products. They will also take the time to talk you through what went wrong, if there was a problem, and also explain the "workings" of any one of their installations, if you so desire to know ("Inquiring minds want to know"...). I would highly recommend them!
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February 2022 by Jeff Loman
We have used Landmark on many occasions for sound, multi-media and lighting needs. Most recently they installed a state of the art sound and lighting system for us. Of the many impressive things about Landmark is their customer service. Michael Compton has been available to us literally 24/7. All we’ve had to do is call or text. These guys are competitive with their pricing, knowledgeable and dependable. We’ve gotten exceptional service from them for many years. For our sound, multi-media and lighting needs, we call Landmark first.
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February 2022 by Alan Neveu
The engineers and installation experts at Landmark Audio/Video are truly knowledgeable and they also have great relational and communication skills. I have worked with the owners as well as technicians on several projects. I’m impressed with the fact that all of them are on the same page and are straight shooters. They routinely explain things to their customers that benefit the customer while saving money, when they could have taken advantage. Most of all, they know the top new trends and which of them are acoustically sound, and do a great job helping customers navigate what can be confusing waters. Highly recommend.
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February 2022 by Sonny Aluzzo
Landmark was introduced to us when we built our house in New Bern NC, 11 years ago and all I can say about that is it was the best experience with subcontractors we have ever had. They listened to what we wanted and what we needed and made several recommendations that were outstanding. We have since used them for several up-grades to our system and we have been pleased with the work each time. Having sed all that I have to add that the best thing about Landmark is the customer service. Any time that we have reached out to them for assistance (it has never been a problem with the work or the hardware, only user ignorance) they have always gotten back to us is record time. The product they offer are top shelf. The service and follow up is the best you could hope for. I am proud to know them and delighted to recommend them.
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February 2022 by Harry Mitlitsky
I used Landmark Audio / Video to mount my TV and Sound Bar and to install my sound system though out my house.First, when Jason talked with us before we decided to go with him, he sat down and explained what all the different components did and made recommendations based upon what our intended use. We completely understood what would be installed and what the costs would be.We chose Landmark because of the professionalism, recommended equipment and the value we would receive.The installation and mounting of the TV was perfect and adjustments were done to please my wife and myself.Then onto the sound system. Equipment was installed, ceiling speakers throughout the house installed, speakers on my back porch installed and a portable speaker to be used wherever we want.A full day of work for Jason and his team and then they sat down and taught us how to use everything. Honestly, I could not believe how they took their time to make sure we both understood how to use every facet of the equipment.I am so happy with the sound system. If we are awake, it is on.Finally, after using the system for over three months I had a question. I texted Jason and asked him the question. Jason called me and stepped me through the answer. Clearly customer service is tops on his list.
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February 2022 by Ron Galen
I had contracted with Landmark A/V to set up a home automation system including a multi-room audio/video setup and they worked with our builder to pre-wire the house during the construction of our new home. Even with delays in delivery of a few components through no fault of their own, Landmark's guys (and gal) got it all up and running by move-in day. They understood exactly what I wanted to accomplish and with a few in-person and remote tweaks got it all working beautifully. They were, and are, very responsive when I need a change or have a problem. Wonderful people to work with. Highly recommended.
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February 2022 by Steve Ivey
Landmark Audio/Video has completely handled from concept to completion 3 large projects for me with audio, video/live streaming, and lighting. All three jobs were exactly what we needed and Landmark was amazing to work with. Their knowledge of equipment and design really helped us achieve our goals in all 3 projects (1000 seat auditorium, 300 seat auditorium, and large recording studio). For my next project Landmark will be my first and only call, they are trustworthy, knowledgeable, on time, and enjoyable to work with.
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February 2022 by Alena Smith
Highly recommend Landmark! Have been using them for years over multiple residential projects. Jason and Michael are the best around!!They are my go-to for anything and everything having to do with our homes electronics. Extremely professional from install to maintenance.
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February 2022 by Cary Benjamin
I have been working with Landmark AV now for a while and the quality of work and knowledge that they bring to a project is refreshing. They have an amazing crew of design and installation folks that understand what professionalism means and they exude extreme precision and class when they arrive for a project. I would recommend them for any and all of your AV needs whether it's a residential or a commercial opportunity. Job well done Landmarm AV team.
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February 2022 by Charles Daily
We have worked with Landmark for several years. They helped us get our network and C4 system up and running when we purchased our house and help to integrate security cameras as well. After a lightning strike they were there to identify all components that were damaged and helped us list it all out and even work with our insurance company. They got it all up and running including network devices, C4, security systems and TVs.Landmark has always been available to assist when something didn't quite work right(usually my error). They are friendly and professional and I highly recommend them for any of your AV needs.
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February 2022 by Jim Cates
We’ve been with landmark and Control4 for about 5 years now, had to transition from a previous system that had been obsoleted. The changeover required changing many light switches as well as the a/v gear but it all was pretty easy and Michael and Jesse made it seem effortless. Control4 runs all our a/v gear, internet connectivity and lighting. And in the process of setting this up they asked me if o would like to operate the lighting using Alexa. Guests to our home are still amazed at how we can turn lights on at different levels and off using simple command to Alexa. And now with Michael’s daughter Aimee taking over much of the residence customers, as she has been to Control4 classes, the level of expertise has even improved more. I am constantly looking for new applications for the system, and she is always up for the challenges. All considered they are a great company yo use for all your electronic needs.
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February 2022 by Mark Hellmann
Jesse and Michael from Landmark are wonderful to work with. Recently Lutheran Church of Reconciliation in Wilmington decided to stream our worship services. We interviewed several Audio Visual companies in the area and picked Landmark help us make the journey to the streaming world. And, are we glad we did!I was impressed with their desire to help us every step of the way. They are knowledgeable, experienced and they understood the needs we had as a church. I saw them exhibit a compassionate patience for some of us beginners who struggled to see "the whole picture" or had little experience with a sound mixer and cameras. I felt they were on "our side" as they recommended the best equipment for our price range. They were honest and told us what equipment we really needed. The installation and training were great and I have to say that they responded quickly to our endless questions and moments of uncertainty.LCOR has been streaming our services for almost a year now and we are thrilled with the results. We want to thank Landmark for their expertise and professional way in which they have helped us. We would highly recommend Landmark Audio/Visual to any business or church in need of help with Audio/Streaming!Sincerely,Mark HellmannDirector of Worship
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June 2020 by Neha Dalal
Jason At Landmark Audio and video pre-wired our entire custom built home. He didn’t leave a single detail out. The first day they came to set up our in home theater, he was so prompt and was determined to set it up. They spent time meticulously checking every detail. Would recommend them to anyone setting up a while home audio or in home theater system!!!
