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May 2024 by Jeff Bell
Us cellular sucks in nc
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April 2024 by Elgina
The US Cellular off of Greenville Blvd have rude employees the two times i.have been there they were not helpful & definitely no good customer service didn't even greet me when I walked in.
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January 2024 by Blu TGI
Came in to ask 3 simple questions, Waited an hour and a half while the sales manager stood around checking people in like it was a restaurant. No triage. Eventually when the "Maître D" ran out of of people to queue up and after guaranteeing me that I would be the next person seen, he went to hide in the back rather than try to help anyone. Eventually got my questions answered.If you can call customer service, do so. Staff here were only interested in new sales.Went down the road to a competitor and was helped immediately. Will be terminating service.
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January 2024 by Jenna Griffin
Terrible terrible customer service! Every time I go in the store the employees are very rude. They give you the wrong information and act like they don’t even want you there as a customer. Will never go here again. I’ll just stick to the US Cellular in Winterville, they always have excellent customer service! Never have I ever experienced bad customer service there.
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August 2023 by Lisa Bolognone
I’ve always had a courtesy associate… there is a person or two I would not want to deal with, but other than that, wait time has never been long for me. I like the location.
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June 2023 by Luther Taylor
Prince very knowledgeable and helpful. Thanks
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June 2023 by Janet Matthews
Erica was amazing!
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June 2023 by Ricardo
Terrible service...
Plans full of catches...
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February 2023 by Greg Duncan
Needed help with a minor repair. They gave great advice, and answered a lot of our random questions. Very pleasant and helpful. Several associates pitched in. Been a USC customer for a long time and will continue.
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September 2022 by Jessica Cobb
The limes were long but they managed to handle everyone's questions, concerns and purchases quickly and professionally!! Charles was AMAZING!! He was personable and really connected with my wife and I, in the short time we were there. Thank you US Cellular for getting us in and out without rushing us.
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August 2022 by Cathrine Hossack
If I could give zero stars I would, was there on Sunday and I was told that we didn’t qualify for the $700, that we would need to trade in our phone and could only get a Samsung. 30mins later another USCellular store, didn’t need to trade in the phone, qualified for the $700 and could get an iPhone. Don’t just trust one store, this was eye opening and honestly keep your wits when wanting a new phone.
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July 2022 by Brandon M Allen
I am unable to publicly voice everything. I experienced inequality, and retaliation by my boss, since starting in July of 2020. I am a former employee of the Columbia, Mo corporate store.
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June 2022 by Stephanie Sutton
Very helpful and personable
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June 2022 by Loretta Stox-Bellah
Associate was free nice n helpful.
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June 2022 by Douglas Gorham
I came here to try to fix the issue with my phone (newest phone) connecting to 5g and the guy that helped me was rude and said there was nothing he could do and recommend I just use wifi if I need the internet. DON'T UPGRADE AND DON'T USE USCELLULAR!
