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“Sharon at Welcome Credit Union was very helpful and efficient in setting up a new savings account for my husband and me as we moved from another state. It was great that she could pull out and transfer our funds from a different credit union in another state to this new account. I highly recommend Sharon and Welcome Credit Union.”
“Patricia was amazing in helping me open up an account. Took the time to explain everything regarding the account and even followed up on my experience afterwards. Will definitely visit this branch again.”
“I had to help one of their customers, who is currently a patient in a nursing home, access her account and they could not have been more wonderful! I'm seriously thinking about transferring my own banking here because of this one interaction!”
“If anyone is looking for bank that is run by professionals, look no further than First Bank of Greenville, N.C.. Kim R. is the best and I appreciate the manner in which she helped me resolve my issue today. Thank you sooo much!!!!!!
E.S.P.”
“The staff is great very helpful friendly I been going to this location for yrs an there is never a long wait time in line....or if ur waiting to speak to one of the representatives abt ur account ?”
“Had a good experience here. Had an horrible experience at the one in Smithfield NC. What I went there for yesterday, they refused to do. Came to this branch, and the manager knocked it out quickly. I can't say enough about the difference in attitude and behavior.”
“Katie is a fantastic loan officer to do a deal with on a loan. We work some crazy hours and the run of the mill 9-5 hours wouldn’t work for us. NO problem Katie works just as hard so she makes the deal happen no matter how late it gets to be. On top of being there when you need it, this was also the smoothest car deal I’ve ever done. Then when the deal was done you could hear the joy in Katie’s voice that we got what we wanted. Passion people that’s what makes you good at what you do!! Thanks Katie!!I’ve dealt with this credit Union for years and you will not find one better!! It really has that hometown bank feel.”
“These five stars are for Bianca. Friday morning Nov. 3, I went to the drive thru atm before the lobby opened to deposit a check my dad had given me to pay wedding vendors (my wedding was the next day, Nov. 4). I put the check into the machine and —nothing happened. The atm made some noises and then showed a message that said my transaction was cancelled, but didn’t give me the check back. I was waiting at the door when they opened and panicking. Bianca was so calm and sweet and was able to get it handled within about 10 minutes. Ms. Bianca, you saved me from becoming a bridezilla and for this I thank you. ❤️”
“Best experience ever thanks to Mr. Husain , I left the bank in a better mood than I walked in with ! He talked me through everything very well, made sure I wasn’t confused and was very amicable. Had some good laughs as well. 10/10 experience, ask for Husain !”
“I have been banking here for years. They are very helpful. Teller staff is top notch. I feel like my money is protected at this bank from fraud. Being a former banker, I know the stress a teller has on them to prevent fraud. They are bombarded with odd situations when it comes to money. If they are a little cautious about your check, be patient and polite. You will always get what is rightfully yours. The bank and the teller need to feel comfortable with the transaction. They have to cross a lot of t's and dot a lot of i's.”
“The management and staff of this branch are always professional, personable, courteous and respectful. They are an asset to both the community and the banking industry. I am a longtime BOA customer but have also banked with other institutions. This branch is classified as a “community branch” and their genuine concern for the individual patron is evidenced each time I visit.”
“The staff has been very helpful and very professional; making my business transaction very easy. I really appreciate their service. Thank you Mr. Hutson, Mr. Peo and Ms. Megan Jones!”
“I love how helpful this branch is! Everybody was very friendly. The bank manager was happy to assist the older customers. I felt very happy with my experience in this building today!”
“Having a Bank account ain't for everyone managing an understanding the principles of a $ is important if you planning on stepping in financial security as a single mother I'm grateful to bank with woodforest an open a savings account for my son as well”
“Overall pleasant experience! I was greeted promptly upon entering. The teller had to get a banker to address my question / issue, but I didn't have to wait long. The banker, Chelsey, was very welcoming and friendly! She tended to my issue quickly and in a very professional manner. This was my first time doing business at this branch, and I'm glad everything went smoothly. I will definitely return!”
“Wonderful bank! I don't bank here myself but my father does and has banked here for as long as I can remember And I'm 30 lol so atleast 25+ years! The tellers are always very nice and professional whenever I go in!”
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“we couldn’t be more happy with the whole home buying process. You guys were amazing to work with and made everything floow smooth and quick. If someone would have told me a month ago we would own a home by the end of January I wouldn’t have believed them. You made our dream come true.”