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June 2024 by Trish Owens
I like this store.
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June 2024 by evelyn vines
Always have what you need
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June 2024 by Rebecca
Great place, friendly people. I can usually find exactly what I want.
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June 2024 by john weisser
Contacted lowes about returning a ac unit because it didn’t fit my window. Explained the situation to the first employee and she stated “that it should be ok to return depending on the manager if they are a d&$k” spoke with a manager and he was explaining the policy that was contradicting it’s self, asked to speak with the store manager and explained every from the employee to him and said he would honor it due to the situation being a grey line area. I arrived at the store minutes after closing WHILE customers were still checking out and had an employee come to the door and let me know they were closed. I understood and let him know I spoke with the store manager and he said to come up to return it. The staff member then told me to leave annd try angain tomorrow. Asked to speak with him and the original manager came out and told me I’d have better luck at Home Depot. I am very displeased with the inconsistency from this store. After returning this unit IF they let me because that same manager will not be working tomorrow or pass on any information I will NEVER give my business to another lowes store again.
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June 2024 by Elian Amaya
I bought this today at Lowe's and used it to sand drywall plaster on a wall... I didn't use it for more than 5 minutes and it was already broken... don't buy it anymore it's garbage...
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June 2024 by Dianna Hill
Went 6-4-24 looking for shower bench. Couldn't find one. Asst. Mgr, Mont stopped to by. We told him what we were looking for. He located it and said he would be happy to go find it. I had questions about the bench . He opened the box and took it out to see if it was what I needed. It was . He was very friendly and helpful We bought the item . Great customer service!
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June 2024 by francisco sorto
Bad customer service from the store manager at Greenville NC. I purchased a $1600.00 mower. I bought for my son, who was going to graduate from the police program and was buying his first home. So, I wanted to help him out. I got it out and used it for the first time, and after 10 minutes, it started making a strange noise that was coming from underneath. So I looked under to see if something was stuck underneath it. But I didn't see anything that was in the way. I went to the store and spoke to a manager, and they said that they would have the store manager call me. A WEEK went by without a phone call. I used it for the second time and again after about 10 minutes, it started making the same noise and again I looked underneath and again nothing. I started to finish mowing. It started up, but the blades would not engage. They finally started to spin after me, pressing the lever to get them started several times. I finished mowing, but the noise didn't stop. I called Lowe's customer service, and they said that it was up to the store manager if they would let me return since it was used. So I asked how else I was supposed to know if it worked, if I didn't use it. It was less than 25 days since I purchased. Well, within the return period. I had called the Toro, and they said that it was up to Lowe's if they would return. I called Lowe's and spoke to John, the store manager. All he said that they couldn't take it back because it's been used. He said , "Next time, buy the warranty." So I guess I'm out $1600.00 and stuck with a crappy Toro mower.
So I guess you have better luck buying something at a yard sale or a thrift store. You'll get better customer service.
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June 2024 by Jay Moore
Wonderful respect for all armed services.
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May 2024 by Randy Hobbs
need checkout employees
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May 2024 by Suzanne Burgett
Beautiful garden center, pricing on plants n things, much for my budget!!
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May 2024 by Speed4tu
Typical lowes. Had what i needed and easy check out.
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May 2024 by Thomas Palmer
It’s Lowes…what else can you say?
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April 2024 by SCOTT BOND
I don't work for Lowe's but I had to self-checkout then, have my bag checked. See my first sentence (I don't work for Lowe's)
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April 2024 by Ashlee “Nicole” Lahocki
Nice ppl find stuff easy
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April 2024 by Stephen Davis
I go to Lowe’s for the customer service. I went to this Lowe’s in hopes of receiving that customer service. Unfortunately I did not receive it. After asking someone to help with getting some wood cut I patiently waited, and waited, and waited. After 30 minutes of waiting and having multiple people pass by but not help I decided to go to Home Depot. Very bad experience. Definitely won’t visit this store again.
