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July 2024 by Teresa Clemons
Awesome work
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July 2024 by Kudakwashe Kagura
There are many times a pastor will use a personal experience in a sermon and this experience I had will be one of them. My car was experiencing issues and so I took it to advance auto to run a diagnostic because my engine light was on. When I got there and they ran the diagnostic and the computer didn’t have a clear answer but as the owner of Komplete auto walked out he heard me explaining what was going with my car and was able to give a clear diagnosis. He did not offer his business as a place to go but instead stated I should get the car fixed by a mechanic. I am thankful I went to that auto shop because this man was able to assist me quicker than the computer and much quicker than the dealership. In addition his price for labor and parts was phenomenal. I will certainly be going back for other service needs!! He was very kind and knowledgeable, and works diligently and promptly. God truly provides! Thank you Komplete Auto!
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June 2024 by Monique Melton
Great Customer service, They had my vehicle fixed in a timely manner, good Quality bodywork that was done to vehicle, affordable pricing would highly recommend
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May 2024 by Meka Le
Come check them out he did a wonderful job on my paint job..thanks
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April 2024 by Morgan Overby
I was in a wreck and I used this place as a last resort for my car because I needed it fixed as soon as possible for insurance. It was suppose to be a simple fix with my bumper and having it painted. They completely took advantage of the fact that I am a young college student that doesn’t know anything about cars. They never gave updates or stayed in touch, and had a million excuses for what was going on. There were multiple times I couldn’t get in contact with them at all to pick up my car. I had even driven to pick up my car at the time and date he provided and he wasn’t there at all, he even ghosted multiple times. I finally get my car back weeks later and less than a month after the paint is chipping and my bumper looks like it is about to fall off due to the fact that it is missing clips to hold it in place. I’m now going to have to get my car fixed at a different location and pay out of pocket for what should’ve been done right the first time. I would NOT recommend them at all.
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April 2024 by Randall Overby
Its review time. It looks like the front bumper that was replaced and painted is missing some clips and is coming loose. The paint itself is starting to chip off which is insane considering I was told it needed to be painted three times to get it right. What was to be a one week job turned into three weeks. Our insurance paid for a 2 week rental while Komplete did provide another vehicle for our daughter to drive for the remaining time. Communication was sketchy at best which is something we are not used to. I think the paint job has a one year warranty but we will not return it for the repairs. We will contact our insurance and find out what steps we need to take.
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April 2024 by danny Headley
Had great experience here. Great pricing, good quality service.
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April 2024 by Jeremy Britt
Good so far
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February 2024 by Tyler Curry
Kept our car for months and lied constantly about how much work was done on it. He would tell us we could get it that day, but then at the end of the day would push it back again. He did this for months.
Once we got our brand new car back, the work done on it was a disaster.
Definitely lowered the value of the car.
I do not recommend taking your vehicle here. He will “smooth talk” you and act nice to get your vehicle. Give timelines that he will NOT meet.
If you want your car done fast and done well - this is not the place.
Look up the BBB reviews, facebook reviews, and ask around Greenville community before giving your car to this man
or you may not see your car again for a long time.
Edit to the response: we will never bring our vehicle back to you no matter what, seeing as we would probably not get it back for months again. Plus, the work done on it was horrible. We can happily take/post a video of the side of the car that you worked on and show exactly where all the damage is at.
We have also already gotten quotes from multiple other shops about the damage you’ve done and are talking to our lawyer about small claims to get that money back. You’ll most likely see us in court soon.
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February 2024 by Karen Hamlett
Komplete auto? More like Komplete Nightmare!
I didn’t get my car back until after 9 weeks. We brought it here because he told us it would be a one week job. I’m pregnant and have a one year old boy. I had to (last minute cancel) missed pregnancy appointments, had to cancel my sons first birthday plans, my sons doctor appointments, his first Christmas activities, we had to cancel his Christmas trip to see family. This was our only car. I wasn’t even able to in advance have a ride because he continued to tell us every other day that the car would be ready to pick up and do not cancel/change plans.
He doesn’t answer the phone or texts. I had to start contacting him through burner numbers to get him to answer us.
Horrible communication and customer service skills.
He keeps telling us every three days that the car will be ready, but then either ghosts us when it’s time to pick it up or last minute tells us it’s actually not ready.
This has been ongoing for 9 weeks of this type of unprofessional “communication.”
It got better when he hired a secretary, but still he would tell us we could pick up our car at 6pm- then at 6 tell us it’ll be a few more hours but we can still get it that night. Then have us waiting all night long. Next day he would tell us he needed more days.
If he had told us from the start it would take 9 weeks, we wouldn’t have taken here. Or if he was just honest throughout the job, and gave us realistic timelines instead of constantly lying to us every day, it wouldn’t have been so emotionally damaging to us.
Once we got the brand new 2023 car back. The brand new doors he ordered had paint bubbles, nicks, etc. the doors weren’t aligned up correctly and there were gaps in the seals. For someone that had the car for as long as he did, it shouldn’t have had one thing wrong with it.
He also left the trunk not completely assembled inside, left bolts and screws out in trunk, left spare tire kit out and scattered, left his painting tape and paper in there.
Please do your deep research before selecting a place. If you look at the BBB website, fb reviews, the negative Google reviews, or even ask on a moms Greenville fb page… You will see that I am not the only one...
I am one of many, many people that he has done this too.
Some people have still not received their car for over 12 months.
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February 2024 by Aaliyah Knight
Horrible he is a horrible man he feed your head with lies and say this gonna be done when it’s not he will keep your vehicle for months at a time ! He will lie about the days it will say he’s done and he doesn’t have no employees there how the heck can you have a business with no employees there if you couldn’t do the work you shouldn’t take people cars and money karma you will reap what you sow I hope you get bad cause you deserve it your rude and you lie so much I hope this place gets shut down
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December 2023 by nelia brown
10/10 highly recommend , good customer service , fast , an overall good experience would go again
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December 2023 by Anthony Bernichio
If I could give a 0 I would. DO NOT DEAL WITH THIS PLACE! My vehicle sat for 7 months all while I’m paying for a rental car out of my pocket just to find out the car was totaled. And that’s not because he called the insurance company but I had to get a supervisor involved because I was trying to get the car moved to another body shop and he would not release the vehicle. Wouldn’t return phone calls or respond to texts. Very unprofessional and incompetent. BEWARE
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December 2023 by Jade Jones
Definitely a 5 star rating, needed a back window replacement and he got it done in no time for a great price, would definitely be back if needed
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December 2023 by desiree aude
Incredibly helpful, second time coming to this man for repairs. He has always taken good care of us. ?? ??