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“Kimmy was EXCEPTIONAL!!!! She was so patient with me. I could NOT sign into my Gmail or Yahoo email. All this information was SAVED...still could NOT get into it. She said "Patience is a virtue." She displayed that today. She answered ALL MY QUESTIONS...so nice & helpful.”
“I was helped by Adrain, he was VERY helpful. I waited as he assigned Elderly Couple, he was very patient with them and me. He was very , knowledgeable about services and products. Thanks again Adrian !”
“Jake was amazing today with helping to fix my daughter's phone! Somehow her cousin's # got on my daughter's account and my daughter could not call out or accept calls, but Jake fixed it and it didn't take him a lo g time. Thanks Jake!”
“My monthly fee went up but the service went down. It worked great at first but service has been shoddy for the past few months, the Internet keeps buffering or going in and out. Constantly says check internet connection. I thought service was suppose to get better with price increases.”
“Alexis was tremendously helpful to me ŵith switching my carrier and connecting my service, She is an angel that God put before me today. She was patient and explained in words I can understand, She is definitely an asset to your company”
“I’ve always had a courtesy associate… there is a person or two I would not want to deal with, but other than that, wait time has never been long for me. I like the location.”
“My daughter and I went inside Verizon today very frustrated about our new service. Phones we purchased online were not working correctly and we had spent a week going between stores and speaking online and over the phone with Verizon. Tameka met us with a smile and treated us like family. She worked tirelessly with us as we spoke to 4 different people over the phone. After more than two hours the issues were finally resolved and we felt like we had made a friend. The customer service Tameka gave us is rare these days, but the Verizon store on Red Banks gave me some hope today!”
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“Went in to upgrade my phone and was assisted by Jon. He was extremely helpful in helping me find one suited for me as well as the needed accessories. I’m very grateful of how patient he was since my previous phone kept restarting constantly during the process but was able to get everything transferred over to my new one. Overall, extremely satisfied with my visit.”