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December 2023 by Forestene Dunston
Several times, I have requested all packages & boxes to NOT BE LEFT BY MY FRONT DOOR & to ring my doorbell!
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November 2023 by Trinita Nelson
Everyone here is so friendly
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September 2023 by shopofwax
They said they made a attempt... Been home all day waiting for my package.. Lies lies lies. More like the driver is lazy or didn't want to get wet from a sprinkle of rain.. Shame they can be so sorry and get away with it
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August 2023 by David Hicks
It's 4:30 and package that was supposed to be delivered yesterday, shows on truck today for delivery. It was promised to be delivered today by 2:30, the 800 phone system is a joke, the automated system assures you cannot ask a rep about the package. Very poor customer service. We have a crew having to work overtime waiting on this package and I am not really sure the truck is in operation. This is not the FedEx that it used to be. So sad.
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June 2023 by Alex Smith
The driver, I guess sign my name to the package, and said it was delivered. but later said he didn't delivered the package. When we filed a case on the loss package, I guess he decided to tell the truth. we told FedEx thst we have video surveillance on our property and we don't any truck delivered a package a time the driver said it was delivered. I'M REALLY MAD. I really need that package to provide a service the very next day day
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May 2023 by Donnie Skinner
Driver didn't leave package in directed location. We live on a private gravel road and drive left driveway spin marks in driveway and spin holes in road. NEEDS to obey speed limit signs in neighborhood childrenat play!!!
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May 2023 by Paul
FedEx is terrible! Consistently late delivery! A package can be on a truck for delivery that doesn't make it to my house that day. I don't know if it's just this location or countywide but I'm seriously considering not ordering anything that is shipped through FedEx!
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April 2023 by Brussels Penka
Didn't think there could be a customer service based company worse then the post office but I was wrong.
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March 2023 by Philip Barnes
Did not deliver a package when said picked it up at that location.
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November 2022 by SS Me MT
They delivered this from the Greenville NC branch to my front porch. When I got it inside it was dripping with some red liquid. Contacted Fedex and they contacted this station but never heard anything from them. What an incompetent bunch of folks here.
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October 2022 by Zachary Andrews
They consistently toss my packages into the empty lot next to my house, or illegally put them in my USPS mailbox. They always mark the packages as delivered to "front door" or "front porch" despite not actually doing so. Multiple complaints to FedEx themselves and the BBB have not resolved it. Terrible company staffed by incompetent people. My mail lady is fed up with it too!
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August 2022 by Fatima F
the FedEx carrier lady, she always chatting too much with unrelated subjects to her job And throwing the packages ? outside the driveway not even at the house door.( maybe they change some or the associates this was the experience with one she delivers to our house in Tarboro 27886, (No offense to her or the company or a brother or sister amigos and senoritas.. they need to improve the service more .. this some of the packages ? labels and will Post the packages pictures.. our Local Post office doing excellent? Job to the Community. Also UPS. Amazing services.Thx for the POOREST SERVICES . FEDEX .?.
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May 2022 by Patricia Rogerson
Dropped off a box to be sent back to Amazon in March. Been waiting for Amazon to get it so my grandson can get a refund. The man that came to gate to get it said we'll take care of it. Never gave my husband anything . Amazon says they haven't got it. Went back to FedEx they say they need a tracking number and Amazon says the same thing. Now we are out of $160. Not very happy over this situation.
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February 2022 by sheri goodyear
I ordered my package 8 days ago. If UPS had delivered I would have received in 4 days. It has been 8 days today. The driver left a tag on my door and never knocked. I'm 25 feet from my door!! The driver failed to even leave his name, time it will be delivered, and date of the non-existent attempt on the tag he left on my door. MY Fiance is a driver for fed ex. He called to make a formal complaint against the driver, that was a joke. The Customer service dept said they couldn't contact the driver to redeliver today, or inform the driver to drop at location he would be dropping any other packages today. I see this particular location already has a 2.6 rating on Google...and no way to contact his home office in Greenville, NC. It must be nice to work for FED EX because drivers get to do whatever they want without any repercussion! FED EX needs to send someone from home office to straighten out this office! I wouldn't have believed that in 2022 customer service stated they had no way to contact this driver, I call B.S.!!
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February 2022 by Chelsey Brock
I absolutely hope FedEx gets bought out by UPS or someone who cares about peoples packages because FedEx is HORRIBLE!!! I have been waiting for a package that has been being delivered for almost a week now. It also has now broken my other packages that were suppose to have been here today as well, so now I have to wait even longer. FedEx drivers NEVER leave my packages at my house, I have to drive around till I find them. FedEx is a JOKE. I will NEVER recommend anyone to use FedEx to ship ANYTHING.
