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November 2023 by Elizabeth Anderson
Great service. Help there goes out of there way to make it a very pleasant experience. Five stars.
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October 2023 by Fred Saunders
Looking for a place to trust to work on our vehicles, I tried colony tire, because their reviews were all mostly positive which got me to give them a try. I'm really choosy of the people and place who work on my cars. I just want to get what I pay for, quality work at a reasonable price. I went in for a oil and filter change and 4 new tires with an alignment.Colonies pricing was very fair and the service seemed good. While I was there I even got a price for a battery for our other vehicle. I also asked for my tire pressure to be at 34psi. After my car was done the service manager, went over my alignment results and told me that I needed to replace an adjusting arm, as I called it, he just showed me what it was and said this piece and explained what it did for the alignment. He said he will have to order it. I told him ok let me know what it would cost. This all was done Oct.13th over a week ago. That vehicle sat for 2 days after this work was done when I checked the tire pressure with a good quality pressure gage and all the tires were a different psi, 4 to 5 lbs higher than I asked. A tire place who sells tires who doesn't make sure your tire pressure is where it should be, is nuts. When I called to tell them, I talked to the service advisor and all she said was sorry.And on top of that I've never heard from the service manager about the part he was suppose to order. I think they may have to work on their customer service skills a bit...TO YOUR RESPONSE:It figures you would come up with a bogus reason why I didn't hear from you on ordering my part.I'd never say that I had to talk to my wife first when it came to taking care of our vehicles..just so you know..sounds like someone's trying to cover their_ _ _.........
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September 2023 by douglas barham
Had a 7:00am appointment for a tire rotation. The truck was taken in on time and finished in a timely manner. All the people at the store were very friendly.
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September 2023 by Mark N
Unfortunately, my 2pm appointment that I had my truck there for was forgotten by the shop. I came out from work (just a few miles away) around 5:30pm and quickly realized Colony never called me back and I was without a vehicle to get home (which was 45 miles away) and Colony was closed for the evening.I had to spend $40 just to get home.I’m a long-time Colony Customer (about 15 yrs) and I have taken all of my vehicles there because it was so convenient to my work.I called the shop in the morning and they apologized up and down & said we will have ready early this morning. I scheduled about $35 to $45 worth of work to be done. The manager (I think) did not charge me for the work as I was stranded the evening before and paid $40 to get home.That’s how it went. I’ll certainly consider Discount Tire in the future as a price comparison and decide on that metric.
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September 2023 by Jimmy Latham
Couldn’t ask for a better experience. Jimmy and his staff are professional in every aspect of my visit. I HIGHLY RECOMMEND COLONY TIRE for all your vehicle service needs
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September 2023 by Laura G
They took me on time and I was out of there at a very reasonable time. I will be using them for my auto servicing. I just moved to the area. First experience with another company was horrible. I was very impressed with Coopers. Thank you.
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September 2023 by Michelle Corey
I had a loose shock on my car last week & Blake fixed it without over charging me like the dealership was going to. I highly recommend them for all of your automotive needs.
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August 2023 by R Leap
Great service! Dropped my vehicle off to get 4 tires mounted/balanced and one of the take/offs put on the spare. They gave me a ride to work and called me an hour later saying it was ready! I picked it up during lunch. Easy peasy and all was good! Been using their service for years and never had any complaints. Thanks !
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August 2023 by Betsy Bunting
The service was amazing. Fast and friendly. Set an appointment and they were spot on at getting me in. Technically competent service crew and I loved that ! When you are there be sure to see the French Bull Dog Lou Lou.. she entertains folks. Very friendly atmosphere! I give them 5 stars !! Betsy Bunting /Greenville
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August 2023 by Robert Carpenter
Easy getting a price quote, great support/knowledge finding an alternative tire size (mine were discontinued), and excellent timely service on the install. Would definitely recommend Colony Tire.
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August 2023 by Kris Cartwright
I'm from Washington and you'd think there'd be shops in my area that could help me, but they either act like they ain't got time or can't do it at all. This was my 4th trip here to Colony Tire, and service is always outstanding. The techs in the back are amazing and quick. I'd give 10 stars if it were possible. Great job guys and gals for keeping my tow truck up to par. I highly recommend yall and I will be back.
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August 2023 by carolyn williams
I have been receiving service from Colony Tires since moving to Eastern Carolina three years ago. Since receiving service from them I've had one unfavorable incident regarding my appointment not being secured. The appointment was changed but was not indicated on the books, this left me withoyt receiving services for two weeks after the rescheduled appointment. No one admitted to the claim, however I do know her name and I also know she's relatively a new employee. Besides this one mishap, I have never experienced anything but professionalism fast and accurate service from Colony Tires.
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June 2023 by Erica Dixon
It was my first time being serviced at Colony Tires on Thursday. I needed new brake pads and new tires. Everyone that works there was professional, knowledgeable, and provided great customer service. I highly recommend.
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June 2023 by Carly Espada
**EDIT** just picked my car up, came all the way from Maryland, and the issue still wasn’t fixed. They did fix something that was wrong, but not the biggest issue :( they were very nice and timely, but I can’t give them 5 stars. They looked over my concerns, just like every other place in the area. I hope you don’t get stuck in Greenville, NC.~~~~~~~~~~~~~~~~~~~I was visiting the area from MD and had some car troubles on the way in. I wasted my time at 4 other car shops in Greenville, everyone telling me the wrong thing and charging me for their incorrect information. FINALLY, I found Colony tire, they took my car in earlier than the appointment time, and almost immediately called me back with the correct diagnosis, and fixed up my car pretty quickly. Don’t waste your time anywhere else, just go to Colony Tire
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June 2023 by Megan F.
All of service needed (alignment and oil change) at a reasonable price. Great customer service. Clean facility, sitting area. Timely and efficient servicing. Grateful for my visit.
