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February 2024 by Allison O'Briskie
Staff is friendly and helpful. Free breakfast has lots of choices and is delicious. The room is clean and spacious. The beds are comfortable. Enjoyed our stay!
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February 2024 by Darrius Mack
VERY pleased stay. The receptionist that booked my RSVP, Sierra was extremely pleasant and prompt! She was swift with the booking procedure. After arriving Derek as the front desk was knowledgeable of the facility and even checked to make sure my room was up to par. This is hands down the best Hotel I’ve stayed at in YEARS. Highly recommended!
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January 2024 by Tina Goins
GREAT HOSPITALITY... GREAT PEOPLE VERY WELCOMING..
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January 2024 by Debbie Edens
Rooms: The room was very nice, the bed slept good and the shower was awesome. It's is close to many restaurants and shopping choices.
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January 2024 by Brandon Smith
5 star staff, especially Derek. From check-in to check-out, everything was wonderful. Rooms were clean and spacious. Beds were comfortable. Breakfast was good. Prices were good especially in comparison to the quality and service received. We have stayed in 800 dollar a night rooms in other locales this year and they don't compare to this Best Western. The building is just a building, but the staff is what makes it great! Thank you, we'll be back.
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January 2024 by Katie Owens
We took a short trip to visit our family before Christmas. The hotel room was clean and well cared for. The bed was very comfortable. Breakfast was adequate. The service was great.
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January 2024 by Tiara Marshall
That staff was SUPER friendly! We had to leave early early so the let us grab breakfast even though it wasn't open yet. Very clean and the room was sooo nice. Wish we weren't staying for just one night. 10/10 I would DEFINITELY recommend this hotel to anyone coming to NC.Rooms: The room was spacious and very clean.Food & drinks: They had a complementary breakfast that was delicious. There was something for each of us!
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January 2024 by Mark Spencer
Good breakfast and friendly staff a little
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December 2023 by sugar beet soap co
Stayed two nights and start to finish was very impressed. Walking in the door to check in…two staff were at the counter. Incredibly friendly and helpful and checking in was seamless. The room…was blown away by everything. Ac worked great, room and bathroom were SPOTLESS and The beds and pillows were AMAZING. Literally like sleeping on clouds. Great shower pressure and plenty of towels. The breakfast spread was awesome. Fresh and great variety with an attendant who was helpful and paying attention. Every time I walked through the lobby the staff spoke to me and asked how my stay was going and did I need anything. Loved the snack counter and it being open 24/7. Not overpriced. Cannot say enough about this place. Was SO happy with our stay. Great job y’all.Rooms: Spotless and most comfortable beds and pillows I’ve ever slept inFood & drinks: Awesome breakfast with waffles, sausage and eggs, toast, bagels, fresh fruit…amazing.Noteworthy details: Staff were amazing. Incredibly cordial and helpful. I really appreciate how they take pride in their job and the hotel. They enjoy working there and it shows.
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November 2023 by Rick Church
We have stayed here on two occasions. It's a great place to stay. They have a great staff, a hearty breakfast and clean rooms. We thoroughly enjoyed being there . After arriving we discovered that we had left my toothbrush and toothpaste at home. After going to check if I could purchase these items at the front desk I was instead given some complimentary ones. Thank you for your great service. I would highly recommend this Best Western on your next trip to Greenville NC.Rooms: The room was very clean and comfortable.
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October 2023 by D D.
Originally thought the place wasn't to bad. I'm Very picky when it comes to cleanliness and this wasn't the cleanest but I can deal with it for 2 nights. Went down to breakfast after the first night, had a decent amount of choices. Did a load of laundry, $1.50 in quarters for wash machine, $1.00 in quarters for dryer. Before leaving for the day, spoke with housekeeping and ask them just to remove used used towels that were in a pile and replace with clean towels. They left us 2 clean towels, no wash clothes, no hand towels, no floor mat, there were clearly 3 of us. And yes, I had left a tip. Stayed second night, went to breakfast at 9am and it was already put away and cleaned up. Breakfast ends at 9am so our bad. The clean up guy isn't very friendly either seemed rushed and not liking his job. Front desk receptionists were friendly. Didn't get to use the pool but looked nice. My first impression was I would stay here again. But since then have changed my mind.
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October 2023 by Sierra Frost
I stayed 2 nights here on a long road trip. I have a connective tissue disorder, so I experience a lot of body pain and random symptoms. I had a couple issues with my room, but Derrick and Nadine and the cleaning staff (I'm sorry I didn't get their specific names), just fixed it no problem.My whirlpool room was very clean, the bed was comfortable, and the staff was very kind to me. They talked to me about the area and really accommodated my disability with patience. I don't always experience that kind of care as a disabled person.Best Western, I hope you can show gratitude and a bonus to the staff at this location who are working really hard.Rooms: Ground floor whirlpool room is clean and comfortable.
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September 2023 by Sharise Ruth
Called ahead and confirmed they accepted pets. I’m here for a reptile convention over a hundred miles from home. Currently have 40 non-venomous ball pythons with with in separate tubs all in a big storage tote. You could not see them but I was honest with them. Initially they said it was ok. Then I got a call that it was not ok and I had to leave immediately. I asked them what I was supposed to do at 830 pm and they said not my problem but we don’t allow snakes so get out. I confronted them again at the counter and again they told me to leave.
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September 2023 by Joann W.
This is my first time in Greenville. I was kind of skeptical staying at a Best Western. This Best Western changed my mind. It was clean, safe and the staff everywhere was nice and very helpful! I am very impressed with the amount of gluten free options they had.... They even had almond milk!! I can never find hotels that accommodate someone with a gluten allergy and lactose intolerant! I would definitely recommend!
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August 2023 by Leigha Hernandez
This is a great hotel with even better staff! From front desk, housekeeping, breakfast staff, they were all amazing. The grounds and rooms were beautifully kept. Nice to have a hot breakfast to get the family going without having to buy elsewhere. Loved our stay and can't say enough great things. Was in a nice part of town as well.
