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February 2024 by mike watson
Good service & good prices. Had cell phone battery in stock where Best Buy had to order. Service tech was right on with timing. Actually called to let us know he was held up with phone repair before us . Will visit again!
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February 2024 by Michael Mccoy
Great customer service friendly and informative.
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December 2023 by Brian Winslow
Fast & friendly service. Had what I needed in stock, ordered online & picked up a few minutes later to save 10%. Have used the Duracell brand deep cycle battery on a few of my prior boats & have always gotten good service out of their batteries. Been a loyal customer on marine batteries since
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December 2023 by Kevin Morse
Definitely go to this store!Excellent customer service!!Had to change truck battery in the parking lot. Would not have been possible without Ronnie!ECheerfully brought out some tools and got it done in 2 minutes!Old school customer service that is very rare these days!!!
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December 2023 by Caroline Houston
Stopped by to drop off batteries for recycling. Was told by the person at the desk “you can just throw those away - they don’t have mercury in them.” Really?!?!? I could just throw away paper and plastic, too - no mercury there, either - but that would defeat the whole point of recycling. I left in disgust.
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November 2023 by Kevia Crandle
Jeff and his team are awesome, very friendly and provide fast prompt service!
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October 2023 by QueenCBee Dayzzz
Purchased a battery for my vehicles fob in June. This past weekend my vehicle displayed a warning got message that the battery needed to be changed.I proceeded to the BP store at which time was told that the battery is still good despite vehicle warning on dashboard. Owner claimed to blow particles from inside battery case, and said that was the reason for the “misread”. He proceeded to test the fob’s buttons which responded. Car was parked directly in front-no more than 15 feet away so therefore it will respond accordingly. I was encouraged to return to swap out battery if the vehicle’s warning returned. Needless to say upon starting my car, the warning returned. I decided to wait a day to see if the situation would improve. When it did not, I returned to the BP store, I spoke with the owner who refused to replace my battery. I mentioned that the same situation was occurring with both fobs. He was only interested in trying to sell me a new battery.Long story short…I paid $12 for a battery that lasted about two months. Felt even foolish after speaking to coworkers who advised that for what BP charges . I can get up to six batteries, and then some elsewhere via online or in the community. I can certainly fathom as to why businesses fold—frequently because of selectively poor customer service. Very disappointing as I have made numerous purchases this year alone including the ridiculously marked up lifetime replacements.I guess you live and learn. Customer service is only as good as your most recent purchase. Make no mistake. I have no problem paying for a service, but a customer should not feel that they have been taken advantage of.
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October 2023 by Clark Yow
Brought my watch in today that needed a replacement battery. John had me in and out in 10 minutes and with a lifetime warranty!Excellent customer service!
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August 2023 by Billy Crawford
Always have what I need and service with a smile.
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August 2023 by Michael C. Clark
I've been dealing with this Batteries Plus location for a few years now, on a regular basis, and I've had very positive interactions with the owner and all employees that work there.If they don't have what I need and they know where to send you, they will direct you to where you can get what you want, this is very much appreciated!!!!!!!! mcc
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August 2023 by mohamed alsous
William was professional and a master of his craft, highly recommend to anyone in need
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June 2023 by gprokopo
During a thunderstorm my computer battery backup failed. I took it in, prepared to spend $200 on a new one. The staff tested my backup and determined that it was fine and that it was the battery that was damaged, even though it was still holding a charge. I bought a new battery and the backup is working now. They could have just sold me a new backup instead of taking time to find the real problem--that is superior customer service! I'll definitely shop here again.
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June 2023 by Jenny Hatcher
Will always provides exceptional service but today he really went above when I came in during r!ush hour after work and he replaced my battery. It is service like this that keeps me coming back to batteries plus!
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April 2023 by LINDA TEMPLE
Bought 6 batteries for golf cart , William the manager was great !
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February 2023 by Christy Harris
William was an excellent sales rep. I watched him as he waited on the older lady in front of me. Some folks just don't have what it takes to provide great customer service but William is not one of those people. This guy know how to provide excellent customer service! Great job William!
