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July 2024 by Steve Padg
fantastic customer service and always has the products I need in stock!
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July 2024 by William Peyton
Awesome knowledgeable friendly staff!!
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July 2024 by Jax
Jeff and Edgar are so great! I use them professionally and personally. They are always patient and kind, they answer questions cheerfully and knowledgeably. I appreciate their sense of urgency that never sacrifices courteousness. 100% recommend this location. I live an hour from where I work and if I need something on the weekends I will wait until Monday so that I can use this trusted store. Thank you so much for making my job easier and for the awesome work you did repairing my personal phone.
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May 2024 by Lisa Cartwright
I just left and I wanted to let Edgar know how much i appreciate him! He was AMAZING! Went above and beyond, tested my battery, installed a new one… quick and easy! Thanks again to Edgar… he was simply perfect in time of need!!!
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May 2024 by Matthew Blount
Great service and kind workers. They have been able to fix my phone twice without a cost. They really made the experience welcoming and I am grateful for that!
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April 2024 by Cass Spade
Went to replace some lightbulbs from my kitchen— we were treated with courtesy and respect as Edgar helped us find what we needed! I would highly recommend Batteries Plus to anybody seeking professional and effective solutions for their needs?
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February 2024 by mike watson
Good service & good prices. Had cell phone battery in stock where Best Buy had to order. Service tech was right on with timing. Actually called to let us know he was held up with phone repair before us . Will visit again!
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February 2024 by Michael Mccoy
Great customer service friendly and informative.
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December 2023 by Brian Winslow
Fast & friendly service. Had what I needed in stock, ordered online & picked up a few minutes later to save 10%. Have used the Duracell brand deep cycle battery on a few of my prior boats & have always gotten good service out of their batteries. Been a loyal customer on marine batteries since
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December 2023 by Kevin Morse
Definitely go to this store!Excellent customer service!!Had to change truck battery in the parking lot. Would not have been possible without Ronnie!ECheerfully brought out some tools and got it done in 2 minutes!Old school customer service that is very rare these days!!!
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December 2023 by Caroline Houston
Stopped by to drop off batteries for recycling. Was told by the person at the desk “you can just throw those away - they don’t have mercury in them.” Really?!?!? I could just throw away paper and plastic, too - no mercury there, either - but that would defeat the whole point of recycling. I left in disgust.
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November 2023 by Kevia Crandle
Jeff and his team are awesome, very friendly and provide fast prompt service!
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October 2023 by Troy Congleton
Had a great experience
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October 2023 by QueenCBee Dayzzz
Purchased a battery for my vehicles fob in June. This past weekend my vehicle displayed a warning got message that the battery needed to be changed.I proceeded to the BP store at which time was told that the battery is still good despite vehicle warning on dashboard. Owner claimed to blow particles from inside battery case, and said that was the reason for the “misread”. He proceeded to test the fob’s buttons which responded. Car was parked directly in front-no more than 15 feet away so therefore it will respond accordingly. I was encouraged to return to swap out battery if the vehicle’s warning returned. Needless to say upon starting my car, the warning returned. I decided to wait a day to see if the situation would improve. When it did not, I returned to the BP store, I spoke with the owner who refused to replace my battery. I mentioned that the same situation was occurring with both fobs. He was only interested in trying to sell me a new battery.Long story short…I paid $12 for a battery that lasted about two months. Felt even foolish after speaking to coworkers who advised that for what BP charges . I can get up to six batteries, and then some elsewhere via online or in the community. I can certainly fathom as to why businesses fold—frequently because of selectively poor customer service. Very disappointing as I have made numerous purchases this year alone including the ridiculously marked up lifetime replacements.I guess you live and learn. Customer service is only as good as your most recent purchase. Make no mistake. I have no problem paying for a service, but a customer should not feel that they have been taken advantage of.
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October 2023 by Clark Yow
Brought my watch in today that needed a replacement battery. John had me in and out in 10 minutes and with a lifetime warranty!Excellent customer service!
