-
November 2023 by Itzel. Berrelleza
Came in today for my 4th purchase, Emily helped me, and like always the best costumer service! I can’t wait to receive the new living room set!!
-
August 2023 by Brittany Deason
Wow!!! It's so hot in this place you can barely even focus on what you're trying to buy! I was here to furnish my entire home and spend a lot of money with this store, but had to leave and go to Kimbrell's instead! On the up side of things there was a very nice man there that tried to go above and beyond for us, very professional, and polite! The store manager! (Daniel) He tried to make the experience the best he could but I just could nor tolerate it anymore. My husband went and got his heat gun from the truck and it was reading 84° in the building! The manager continually apologized letting us know that they were having some issues with the AC and offered us a bottle of water. Not only is it not okay for business, you have your employees working in this heat all day! Do better Ashley!
-
August 2023 by Patrick Dean
Great staff, great people. Shayne, Robert and Daniel are awesome to work with.
-
April 2023 by Marlena Hagler
Ed the store manager was fabulous when the mattress I wanted was going to take 2 months to come in. He offered a better mattress at a better price on one that would come in sooner. And their prices on mattresses just couldn't be beat in a store in town with free delivery and set up.
-
March 2023 by Barbara S.
I had a bad experience with Ashley furniture years ago,I don't recommend anyone purchasing furniture from this company. The furniture they sell is garbage.my mother taught me when I was growing up to buy quality furniture...furniture is like and investment. I have a dresser beside my bed that my mother had in her bedroom when I was in t he 6th grade and I still have today and 69 yes old.Thrift stores are very popular and they sell real furniture.i know alot of people had the same experience I had with this company. I don't understand why people still shop there.
-
February 2023 by Vaughn Smith
Outstanding service. Thank you very much. Will will definitely return for more furniture based solely on service and product quality. Happy customers.
-
January 2023 by Karen H
I found what I wanted online but I prefer to order from a store when ordering furniture so I have a face and a name if I need something. Ramal who unfortunately moved after my order was fabulous. He helped me apply for the credit card (my choice), get the same price as online, and even ordered a coffee table that they did not have in their store. The manger and rest of the team was wonderful! They even introduced me to who I would be working with after Ramal left. While I did order already, I have not had my items delivered yet as I need them in January. I will post hopefully just as an amazing review for the 2nd half of the process!
-
November 2022 by Tony M
Didn't appreciate salesperson " stalking us" as we shopped. They need to learn to stay away or lose sales.
-
October 2022 by Ronni McKown
Bought a coffee table, end table, and couch 36 days ago. Went online yesterday to look up a feature of my coffee table and noticed the price listed online for the coffee table and end table were less than 1/2 of what I paid with no special sale listed. They claimed it’s due to labor day, but the labor day sale listed on the item says an additional 5%. Then they said it was due to the financing I got, but the sales associate went through the financing options with me snd the price did not change significantly if at all (I would have definitely noticed if the price doubled), unfortunately I don’t have the paper she did the math on in her notebook. Because it’s been over 30 days and the furnitures delivered they stated they can’t price match or do any additional discount. The furniture so far is nice but I won’t shop here again after this experience. Future shoppers make sure to check the website before you purchase!Edit: they now state I have been “taken care of”. After reaching out to the company (and having to retract out several times after being told they’d contact me in 24 hours, I was told there was nothing they could do because the store said it was there policy…so I am still paying over double the advertised price for my furniture. And at the time no other cost options were told to me/I wasn’t told my price would be less than half if I paid outright…if I was told that I would not have financed. Still will never recommend this company or use them in the future. Lots of other options in Greenville.
-
August 2022 by sharon hayes
Paula is a great asset to Ashley Furniture Store and the main reason that I would return to make additional purchases in the future. She was warm, friendly, patient, very knowledgeable and professional! Thank you, Ms. Paula for a wonderful customer service experience!The House of Hayes appreciates you!
-
May 2022 by Charlie F.
Note: this location is now Ashley Outlet, and not the standard Ashley HomeStore I was considering a new bedroom suite and went into this Ashley Outlet store to look around. A salesperson greeted me and guided me to the bedroom area. Since I mentioned that I wanted to look around, he allowed me to do so and went elsewhere and checked in with me a few minutes later. I found one design that was marked as a floor sample and ready to be sold at a discounted price. I told the salesperson that I was interested but not ready to commit at that moment as I had a few other places I needed to visit while in Greenville. I did return a few hours later, and the floor sample had a new even more discounted price. We did the transaction and started the process of having it delivered. I was a bit shocked to have to wait about two weeks for an on the premises floor sample bedroom suite to be delivered to my home. Regretfully the selected time for delivery conflicted with my work schedule, so I asked a neighbor to supervise the delivery. The neighbor knew where the bed and dresser were to be put in the room, and the delivery folks put them in those spots. However, they did not center the placement of the bed and the dresser, which were clearly not centered in this small room. It was noticeably off-center to the naked eye. I had to get a couple of neighbors to come over so we could move the furniture into its proper places. I am pleased with the quality of the furniture, the discounted price, and the salesperson.
-
April 2022 by Veronica
This is a wonderful place to shop for home furnishings. The staff is helpful and friendly. Their customer service is out of this world.
-
March 2022 by Jennifer Sylvester
Brandon helped us find exactly what we were looking for. Very patient, allowed us time to relax and test the comfort of various items. Extremely knowledgeable and suggestive of products we liked. Provided us with accurate information about sale pricing and financing. This store will be my first stop when shopping for furniture products in the future.
-
March 2022 by Brittany Smith
I had a GREAT experience at the Ashley Homestore Outlet in Greenville. Furniture looks great, CSRs were very sweet and patient. Thank you guys so much!!
-
February 2022 by Jacquelyn Markland
Five stars is given for Quinton. He is an excellent salesman. He is friendly, attentive and most of all he listens. He did all he could to find what I was looking, but was never pushy or tried to sell me something I didn't want. I cannot yet review the actual furniture, but I can definitely recommend the shopping experience. Thanks for your help Quinton!