-
February 2024 by G S.
I went into Walmart today, looking for some pretty basic items. There was a great selection, of yogurt. This isn't the Walmart I usually shop at, so the selection varied from the one I'm accustomed to. I was able to purchase several of my favorite flavors that the Neighborhood Market no longer carries. Score! In the ice cream area, there were maybe 6 varieties of Yasso bars. Score again! Back, in the creamer section on one row, they must of had 3 or 4 dozen of the Great Value brand vanilla creamer. It is, the last flavor I'd get. But, it was overflowing into other brands, such as International Delight brand creamers. There wasn't a single bottle of ID in any flavor, on the shelf that had price tags designating that ID flavor A, B, C....where it's supposed to be. So, I looked at the Coffemate, and Starbucks brands for a flavor. The section only contained flavors that had vanilla in them, or some sort of sweet cream. Bomb! Fast forward to the mayonnaise. There was 1major band that had a promotional x amount off, if you got the size y, or larger. One color expired in 2022. Mayonnaise doesn't last that long. So, ewww, another bomb! On a side note, I bought a few things from different aisles that had issues, too. The shower mat I wanted showed a price of $5 or so. At checkout, it rang up for $18. No, thank you. A couple of other, minor things like face soap, a candle and such were off by $0.01 to $6 at the register. Some were in my favor, but, the most of the items over $1.00 off were in Walmart's favor. No!!! The last item that irked me, was a tube of the lipstick I normally buy. In one row, all of the lipsticks in 2 colors, had those peel off coupons to redeem at the register. My primary color, that I always purchase did not have a coupon on it. But, a potential color did. So, for $2 in savings, I decided to try the new one, because of the price. Every single lip product in 3 different colors, had the coupon on them. You might ask why, I am so focused on this coupon. My answer was that they all expired in 2017. So, I looked at another comparable national brand. Their $1.50 coupons had expired in 2020, and, 2021, depending upon the coupon. In this trip, I did not get some of the items I specifically went after. I totally was not into products that had expired. Then, only 1 manned register was open, in addition to most of the self checkout lanes, it was 8-9 carts deep, with some with merchandise in their arms. Of those in line, many were frail looking senior citizens, or, some, were in the automated scooters. They needed help more than I did at that point. The self checkout was probably 6 carts deep, but, with so many registers open, and the carts carrying fewer items than the cashier operated lane. When I kept seeing stuff come up with the wrong price, I hit the signal for help. I wanted the items removed from my bill. Help never came to delete the incorrect ones. The girl was in one corner looking surly at her phone. The guy was talking to one of his buddies that was checking out, not paying attention to his actual customers. Neither helped despite all the signals visible, for help. On the items that were incorrect, I put them back in the basket, while the "good" items were at the top. After that, I got back in line again. I started check out all over, since my former screen had not been cleared. So, I buy the things that measured up,!and left everything else in the shopping cart, behind the gabbing boy. I pushed the cart slightly into him, so that the nudge would refocus him. The cart didn't cause him to miss a beat. The gossip continued after I had paid. Everything else was left in the cart, still touching the boy. The woman was in the corner, now. She faced the corner, while continuing on her phone. My guess was she didn't want security cameras to see what she was doing. Maybe she had the same mentality as my Schnauzers. When they do something wrong, they hide under an object. You still see part of them still sticking out. But, if they can't see you, it's t
-
September 2023 by Rhodes S.
Waited for 30 minutes for a pickup order and was repeatedly ignored by employees when they were fully aware that I was there for the order (which they admitted they "lost") - girl in the car next to me was also being ignored. When I called the store, I was placed on hold. Finally I received a solution: File a complaint. That's it. Absolutely terrible and will NEVER come here again.
-
November 2022 by Zay M.
I visited here at 8:05am on Tuesday morning. I don't think I've ever came here this early, lol. It wasn't very busy and I got a decent parking spot. I came to get some groceries and dog food. The prices continue to rise, unfortunately. I did find everything I needed without issue. They have Christmas stuff out included gift options. It had me wanting to get stuff i definitely didn't need lol. I utilized self checkout and used Walmart pay via Walmart app to check out. The benefit is that it saves receipts.
-
April 2022 by Joe R.
Broken items, never answer the phone, bad customer service. I will not be using this store again
-
March 2022 by Joyce H.
I shop at Walmart all the time. The staff is friendly, helpful and I find what I need. Great store.
-
February 2022 by Ron M.
Employees at this location are lazy & get upset when I ask for help. It's like I'm interrupting their phone time or their music time. There should be a company wide policy that bans the use of cell phones & ear pods while on the clock & on the floor. And people wonder why the minimum wage is not $15/hr.? Go to this location and you'll easily get your answer.
-
September 2021 by Avni R.
Went here again. Tried to ask an employee once again where something was, she ignored me. One to realize she had ear buds in, smh. So how are you gonna help anyone if you can't hear them?? This is what they're paid for??
-
February 2021 by Sherrie B.
Not that Walmart gives a rats behind, BUT this store at Pyramid Village should be closed down, management(?) and 95 % of the employees fired. There are a few, very few, good people who work there, but by far they are overshadowed by the sorry, could care less employees who would rather talk on their phones WHILE on the salesfloor, completely ignoring customers while they yack, yack, about who does their hair and nails and who they shacked up with over the weekend! NO help in ANY dept. Need paint? Might as well stand there and shake the can yourself, need something off a top shelf or something that is so far back on the shelf you can't reach? Better find a ladder or climb the steel and knock it down yourself. Don't bother asking an "associate" for help, you get "this is not my dept." as they walk right on by. Never offering to get someone there who can help. Its nothing but ghetto and it is getting worse. Corporate needs to make an unplanned SURPRISE visit, NO WARNING and see what that store is actually like, because the ONLY time you see workers working, and asking if you need help is when the suits are either in store or on their way. Then they are busy, friendly little bees and all smiles. Otherwise its a do-it-yourself or customers helping each other.. And don't bother trying to call the store because the phone goes unanswered.. Oh, and don't even try and blame the pandemic, because this was going on LONG BEFORE any virus hit. Its a sorry, poorly ran store, that started out being a welcome to the area. Now its nothing but a police substation for all the criminal behavior in store and in parking lot. You would not catch me going there after dark unless I am armed and prepared to defend myself. Poorly lit and poorly patrolled by their joke of "security".
-
November 2020 by Jeff L.
This place continues to be the worst. Most of the people I saw and most of the employees I saw were either not wearing masks or wearing them incorrectly. The inside is kind of a disaster, even for a Wal-Mart. On the plus side, they did have hand sanitizer that I used and wanted to bathe in when I left the store. Yuck.
-
October 2020 by Ashia N.
This was literally the worst visit. The last three times I've visited this store the service was slow and the shelves weren't stocked. Absolutely no one was helpful... I don't understand why employees don't have way to contact a supervision from the floor. For a customer to walk ALL the way to customer service when they need assistance with something being open is ridiculously and unheard of. I went to customer service 3-4 times as they called for assistant in the hair/beauty department. I waited well over 20 minutes asking multiple employees for assistance. The supervisor in customer was so nonchalant. She was moving carelessly as I came to the desk multiple times not having a solution and eating chips. At one point I even tried calling the store from my location to avoid walking back to the desk. The fact no one could locate anyone with a key was EXTREMELY frustrating. Let me also point out I had three toddlers with me. Ages 1,2,3 who were getting tired of waiting also. My hands were full and we were picking up our last item which we actually never got because no one ever came to help. I told the supervision again and she never even came back around. I had a gift card in the amount of $2.95 from a wrong purchase and the gift card gave the cashier a hard time. This isn't the first time that's happened which prolonged my visit. I'm not been so frustrated like this I will do my best to avoid this location in the future. The customer service was extremely poor. One supervision on my way out tried to empathize with me but for what if no solution was made. I spend countless times visiting, picking up and tons of money in Walmart to be treated with so much disrespect. I'm so very disappointed in you Walmart- do better!
-
July 2020 by Nat C.
I was assaulted once and disrespected by an account employee at this store. She dressed like a man but looked like a female. I expressed my concerns and pointed out the to the Phillip Steed or Steen, manager, did absolutely nothing. I telephoned life the corporate office and referred back to the manager. Be the guard there is a cray, cray, associate by the name of Amelia, who displays aggressive and sarcastic tendencies toward customers ...When the employees are out of line the manager will support them. He is a liar and a skunk...