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August 2024 by Aimee moreno
They always close before the time posted. I asked them why are they closing when it's not even 4pm yet? I even showed them it was still a few mins until 4. The guy locking the door replied saying they "go by their own clock" and proceeded to close and lock the door in my face. Very rude employees. You shouldn't post online and have signs on the door saying you close a certain when this specific location closes at whatever time they want.
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July 2024 by Nikki Penn
They never answer the phone ?
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June 2024 by Ukno Who
If you can avoid dealing with the short gray haired lady behind the counter I'd highly recommend doing so she will make your visit feel unwelcoming. Too lazy to check and see if there are any more available packages to buy and would not provide 4 inches of tape to seal a package up like all the other workers there do if you're in need. Despicably rude encounter every time.
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June 2024 by RamonaMarie Williams
Post office chronicles Janet at Soabar said was Supervisor and refused a lady her mail, treated her like a little kid and yelled where everyone heard the lady's business.... got to do better #PostOfficeKaren
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April 2024 by Dee
Mail man said he delivered a package at my door at a certain time and never received it. I was standing at the door when he said he delivered it. Going on a 3 weeks haven’t received new mailbox keys for new address. This has to be the worst post office in Greensboro.
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April 2024 by Jay Hooks
I dealt with Ms. Sang, who just so happens to be Lead Sales Associate; she refused to give me a claim number & says she didn’t have one. She guesses I could call the customer number to get a claim number if it’s that important to me. When I tried to get her name, she covers her name tag and says, “you doing too much bruh.” And gets the supervisor.. to still be argumentative with me when I’m only trying to get a claim number from her saying it was under investigation so that I had note of the info. And I also for for the Greensboro P & DC; and this has been by far my WORST EXPERIENCE working/dealing with my Federal employer, United Stated Postal Service.
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April 2024 by Shalonda Gaddy
Package missing and not able to get in contact with a representative to see where my package is. I’m not liking the customer service line. I NEED TO SPEAK TO A PERSON NOT THE AUTOMATED SYSTEM
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March 2024 by Lamont Williams
Was very rude and unprofessional noncompliant to doing a FOIA form or complaint form. They denied me on both. DID NOT READ RULES AND REGULATIONS BECAUSE IN SECTION 7 IT STATES THAT I DO HAVE THE RIGHT TO RECORD IN A PUBLIC BUILDING MANAGER GAVE ME THE MIDDLE FINGER AS WELL AS EMPLOYEES. CURSING ME OUT WILL BE FINDING OUT POSTMASTER OF THIS LOCATION AND REPORTING EVERYONE OF THEM PLUS POSTING VIDEO ON YOUTUBE.
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March 2024 by Amia Middleton
When I came in, everybody was talking and running their mouths. I finally got recognized and the lady told me to go use the pens in the lobby to write my address, I did, came back and the lady was gone. The man next to her continued to ignore me and address everybody else who came in like 8 whole minutes later and then proceeded to be rude. And when I asked when the lady would come back he said “well you weren’t standing in line” mind you NOBODY was in line. The older black man with glasses and a Jerry curl in his head needs another training on customer service. Wish I knew his name so I could say it but yeah don’t waste your time here. I’m sure any other postal office is better.
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February 2024 by Morris
Excellent job at my post office bulletin board for black history month. Excellent job young ladies Always can expect the best from these lady
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December 2023 by Shannon Jolley
They are always so rude here. Just normal information they say in a rude way. Every time I need something from them it’s a battle and they huff and puff and complain about their jobs. I needed a box number from them. Finally got it after talking to managers and the worker came over and said “see how hard it is for us. That’s why we don’t do it”. They had the info I needed. But refused to do it because it was hard. Lovely.
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December 2023 by nicki richmond
just called to follow up about a package I didn’t receive and filed a claim for. Jennifer upfront gets 5 stars. Give that woman a raise. I would like to add i’m SO SORRY RHONDA. I understand this is an inconvenience for everyone. thank you both for helping me navigate this situation, and delivering our mail every other time with such care.
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December 2023 by T.J.
I would give this post office a zero if possible. I have made several complaints to Jennifer because on several occasions this year my packages have not been delivered & when I issue a missing package complaint Jennifer's response is the case is marked as resolved because tracking number says it was delivered! It says it's delivered but not to me! I stay in a neighborhood where we have a cluster box and on multiple occasions not only have I not received my package but I have received other people's packages and have placed them in the return box. Clearly, someone is being very careless & lazy, just like Jennifer's responses to my claims!
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October 2023 by M S
I just saw that terrible rating, when I was checking on the hours. I personally don't get it! It literally started costing me extra $; to use this Post Office (when I moved). However; IT'S SO WORTH IT!!! The employees there are ALWAYS SO NICE! I love that - REAL LIFE HUMANS (?Lol) ... still smile and talk to me IN PERSON!! I pray the day never comes that THEY turn into some of my other destinations..... where it's a machine greeting me or a person forcing me to scan a QR code, etc. I'll close by saying that I 100% recommend this Post Office so much that it inspired a craft project (that I still use today ?)!Respectfully, MS VCHII
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October 2023 by Carolina Berlanga
I went this location today morning,Sincerely i was terryfied by the comments about the service,but this lady Aisha?( Im not sure of the name, im sorry!) She was very kind,patient,she was the nicest person,everything was so fast and i didn't have any problem,these People are humans too and deserve the best treatment,if you go anyplace with a bad attitude,a bad attitude is what you deserve!! Thank you guys,you're doing a good job!
