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December 2023 by Alison Bullard
I walked in ready to make a deposit and have money cashed from a check I received recently. This check was for 10,000 from an account with Wells Fargo. The lady who assisted me asked for help from her coworker (another clerk) who sat beside her, who took over. Brandon is his name. I let him know I have received checks from this person for years, around the same time. They said they saw but they needed to put a hold on the check. I asked why a hold was necessary seeing as how I have history of his checks being cleared for years. Brandon then told me to go to Wells Fargo. I then told him I had contacted places where I have medical bills that I need to pay today, and that I needed it in my account today, because of the urgency of paying them. He then said, very loudly so everyone in the bank, customers and employees, “I will not cash a 10,000 check for you from a personal account!” Brandon made a point to draw attention from everyone around him. He was accusing me of fraud, and it was clear. I then told him he was very unprofessional and asked for the person in charge, who is the VP and she did what I asked her to with my check. Please address this with Brandon at this location. I am never going back into this branch, and I am researching other banks to transfer to at this time. Brandon was highly inappropriate and unprofessional and degrading.
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November 2023 by Moriah Washburn
We love this branch! They are uniformly friendly, helpful, and accommodating! Hands down our favorite SECU branch in Greensboro. Special mention needs to be made of Foram, as well - she is a stellar teller, remembering our names and usual needs, and going the extra mile in every way in the months that we've been going here. Good branch and great people!
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November 2023 by Travis Hester
I love SECU, however a bank teller here named Foram is very cold and borderline rude to customers. Went in to make a deposit and she was very rushing and rude, especially when handing me the receipt after the transaction.
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November 2023 by Jeff Martin
Super helpful staff here.
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April 2023 by Briana
Called and spoke to representative at New Garden location who was very rude.
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April 2023 by Agent 47
Very secure and great service
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March 2022 by Haileigh Autry
Very disappointed in the mortgage staff. He was very unfriendly and unhelpful. Made the experience unpleasant
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August 2021 by Jennifer Glenn
Unbelievably terrible service! Honestly if I never walked into a SECU again it wouldn't be soon enough
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June 2020 by Neuro Nade
Best credit union for Veterans and Law Enforcement. Couldn’t be happier. Sean is a my “go to” for everything related to finances and football.
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October 2019 by Joel Webb
I love our credit union. They really are here to help you.
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September 2019 by Abbie Morin
Me and my husband opened a joint checking account and were seen by mr. Hennessee and we transferred 200 dollars into that account. We signed all paperwork given to us. We wait to get our cards in the mail and the cards got lost so they send them again. We receive them and I go to check the balance and the money was never transferred into the account. So basically we thought we had 200 more dollars than we had bc it was never taken out of the account. When I called the bank to figure out what was going on the lady was very rude and couldn't really offer any explanation. Very disappointed.
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January 2019 by C A Rubio
I have been a very active member of SECU over 40 years. I have had accounts, credit card and major loans at SECU. I've banked with several institutions for the past 60 years and the best of them don't come even close to the professionalism, expediency and high quality financial and customer services that I receive at the NC State Employees Credit Union - and that includes not just my local branch, but every other branch office I have used across North Carolina. If you qualify for membership, you would be missing a lot if you don't join and take advantage of their quality services.
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October 2018 by Shabby
Been here since 06'...clearly gone down hill. Slowly moving my accounts to another bank entirely.
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August 2017 by Andy Mitchum
Very smooth, very professional experience doing a car loan and depositing unusual checks there. Can recommend it to anyone. (Well, anyone who qualifies for State Employees' Credit Union...)
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March 2017 by iconicSun
Service was great .fast, professional, and exceptionally nice