Ross Dress for Less offers best brands and latest fashions for family and home at 20% to 60% off department store prices. The store has good prices for authentic wears, fitting rooms to test wears, and discounted prices on some selections. Customers find clothing, shoes, accessories, and necessities for the home. However, the location is often unorganized, short staff, and long lines. Shelves look like a tornado, with items on the floor and sections to get through. During Christmas the store feels overload of Christmas and some dressing rooms are closed. The men's section is small and messy, with jeans and shoes sizes all over the place. The cashier is friendly, but the store feels like a thrift store.