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November 2023 by Carole M.
Toyota of Greensboro just gets better and better! Shout outs to Ben in service, and to Sam LaFrance in sales. Sam is knowledgeable, helpful, friendly, and patient. The entire experience was terrific. Thank you Sam!
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November 2023 by Emily Grace
I loved my experience at Toyota of Greensboro. Jesse Meadows was very nice and willing to help me find the perfect car. After I bought the car, he went over all the safety features and made sure I was comfortable with the car before driving off the lot.
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November 2023 by Danielle Havard
I bought my very first NEW car today. I had the privilege of working with Mal. He was amazing. Not pushy at all. He was friendly and outgoing. He made the process quick and easy. Honestly, everyone throughout the process made me feel welcome and willing to answer every question I had. I love my new car! Thank you so much, Mal and everyone at Toyota of Greensboro!
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November 2023 by Z C
Wonderful experience! Justin was great in finding me exactly what I wanted! Everything was perfect! It was a blessing that I was able to find the exact make, model, trim, color, interior color, and upgrades. It's my Unicorn vehicle!
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October 2023 by Susel Dépinoy
Finally upgraded my 2005 Toyota Corolla to the 2023 Toyota Corolla Cross and the buying experience at TOG was a breeze! From being able to chat with Mary online (and watching the helpful reels!) who gave tips on car buying, setting me up with a salesperson, to working with the best salesperson, Samantha! Samantha listened to what I was looking for and made sure I was comfortable with the buying process and of course, that I was comfortable with the price of the new vehicle I was purchasing! I was able to communicate with Samantha throughout the week - from my first test drive to purchase. So thank you Samantha for making my buying experience amazing!
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October 2023 by honey 07
I contacted Toyota of Greensboro for the lifetime power train warranty they offer. They ordered the car I asked for and it was not the color pictured that I thought I was getting. They worked diligently and quickly to find me another suitable vehicle. They found the car I wanted in a different color that I love more than the original one that I had picked out. Raekwan Scales helped me through this journey and answered every question I had. He is a terrific salesman. They even had my car delivered which saved me 4 hours on the road. Thank you Toyota of Greensboro!!!!
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October 2023 by Sharron Fields
Absolutely excited about my new car! Samantha was amazing!! She went above and beyond making my car buying experience seamless. Everyone at the dealership worked together to make sure I knew what was happening along the way.. I will never shop anywhere else!!
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September 2023 by Kayla H.
It was time to trade in my old car and upgrade to something newer. After a lot of research I decided I wanted a Toyota and I visited Toyota of Greensboro. I met with one of their salesmen, Dylan, and I test drove several cars and was able to decide on exactly what I was looking for. I ended up looking for a few months and Dylan was super helpful the entire time. He was very responsive and genuine throughout the process. Finally a car that had exactly what I was looking for became available and that was it. The buying process was very easy and overall a smooth process. I absolutely love my new car and would recommend buying from Toyota of Greensboro.
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September 2023 by Ashley Smith
Had a wonderful experience here at Rice Toyota! Bought my first car today & the whole process was a breeze. Mal was awesome to work with! He was quick to respond to questions and kept me updated on the location of my car daily! Greg in the finance department was amazing! He was so informative and explained everything in detail.
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September 2023 by Jeff G.
Bought a new truck from them (the 5th car I had bought from them). After the warranty expired, I brought it in for an inspection. They failed the tires so that I would buy a new set. There were less than 40,000 miles on the original tires! Service department constantly up sells and is slow to process vehicles. Avoid them at all costs.
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September 2023 by Louise B.
My husband Just purchased a Toyota Tundra Shanique was a great salesperson! Entire dealership was very accommodating! Great car buying experience!
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September 2023 by Marisa F
Toyota of Greensboro and my sales associate, Samantha, made my car buying experience the best I’ve ever had! Samantha listened to me when I told her what I was looking for. I thought I’d be a Honda fan for life but Samantha found me a 2022 Toyota Sienna that was a perfect fit for my family and we made the switch! Thank you, Samantha for all your help navigating the car buying process without the stress or headache! You made the experience enjoyable and I’m so grateful. When shopping around for your next vehicle, definitely head over to Toyota of Greensboro and ask for Samantha!
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September 2023 by emilia kinsley
Just purchased my third vehicle from here and have nothing but amazing things to say about this dealership. Samantha was the one to take care of me & helped me order a RAV4 Hybrid XSE. From start to finish, she was very patient with finding the perfect vehicle, attentive and provided multiple updates to keep me informed on the status of it coming in. She went above & beyond with the customer service she provided to ensure I was happy and I would highly recommend her to anyone looking for their next car!
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September 2023 by Jill F.
Brought in my 2015 Toyota Corolla to get serviced on September 4, 2023. My car was making a noise and I took it in. I was told I needed multiple repairs. The noise was a front stabilizer link assembly that was bad and the ball joints needed replaced. I told them if that was the case I wanted a wheel alignment after the new stabilizer and ballJoints were installed. Also I was told I needed new coolant my car had 106,042 miles on it. I was also told I needed to resurface rotors and get new front brakes on my car, my battery was in the yellow, (actual cold cranking amps 556) and factory cold cranking amps was 640. I agreed to everything except the battery. Repairs were $1,713.15. When I went to pick up my car I was told that one ball joint was damaged and they didn't have anymore so they put on the stabilizer link assembly and did the wheel alignment and all other services I would have to come back to replace ball joints. I told service rep I wanted another wheel alignment at no charge because the alignment needed to be done after the ball joints were replaced. I was told if it needs one it will get one. I said it will need one after ball joints are put on and I want to make sure that gets done. They said ok. I paid and made an appt for Sept 9th.I go back Sept 9th and I said I'm just about due for a tire rotation, oil change and spark plugs can I add that to getting the ball joints replaced. They said sure. The bill was $1,198.98. I pick up car and I see the wheel alignment is not on the receipt. I was told the alignment was redone but not itemized or charged on the receipt. I asked for it to be put in writing that the wheel alignment was done. They would not put it in writing. They pulled the car around and I checked to see if the tires had been rotated, they had not. I put little stickers that said driver front, driver rear, passenger front, passenger rear. I said the car tires were not rotated. I showed them the stickers. They said they would take it around and get that taken care of. I asked to speak with the service manager and was told they were not available. I said I should not have to pay for the rotation ($19.95) because it was not actually done and I also wanted to talk to service manager about the wheel alignment issue. No one came out. They brought car back around and I don't know if the tires actually got rotated or they just moved the stickers. The (coolant) was very low. If it got replaced it needed to be filled properly. I do not know if they actually performed this service or I just got charged. I checked the oil and it wasn't almost clear like it usually is after new oil change it also wasn't coating dipstick completely. Did the oil get changed? I allegedly had spark plugs changed but how do I know that was actually done or that new ball joints were put on? To add to this situation I compare the multipoint inspection paper on the back of each receipt and on first paper 9/423 it says both front and rear brakes are in yellow and battery is in yellow.l, and the fuel lines and connections, vapor vent system,(damage, leaks, corrosion are in the red) On second multipoint inspection paper 9/9/23 it says front and rear brakes are in green (I only got front replaced) battery is in green (good) but doesn't show the actual vs factory cold cranking amps. That spot is blank. It also says fuel lines and connections, vapor vent system (damage, leaks, corrosion) is in the green. My question is are these reports for the same car? How can "issues go from red to green" or from yellow to green? Without being "fixed"! After getting home same day (Saturday Sept 9th) I called Toyota and asked to speak to a service manager and they said their wasn't one available but they would have them call me back. I asked for a name and number but they would not provide one. Around 4:30 pm I got a call it was from someone at Toyota and they wanted to know what issues I had. I told them and they said they would try and get manager on phone to please hold. They came back on the line and sa
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September 2023 by Hannah Lawson
Jacob Nigh did an awesome job explaining everything on the vehicle I was looking at. Super thorough on the features and helping me set up my phone to the car! Any questions I had he answered them and made sure my family and I were comfortable the entire process. Best experience I’ve had in a dealership!
