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June 2023 by Google user
Outstanding service!
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April 2023 by Talita M.
I was greeted and offered assistance while comparison shopping for an electric bike for my college student. The floor assistant was knowledgeable about the bikes, warranties and maintenance.
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December 2022 by Stephan M.
I have been shopping at REI for as long as I can remember, it is the premier store for outdoor equipment! Most outdoor stores have very similar products but where REI stands out is the phenomenal service they offer to the shoppers and their amazing return policy! There are other great outdoor stores that I do shop at but REI will always be my go to!
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November 2022 by Shelby W.
BERT BERT BERT!! The most solid dude in all the REI lands, hands down! I came into this location and needed a full kit for a week long trip in the Colorado mountains. I was looking at the packs and he came right up, told me to throw it in with some weight and really test it out. This surprised me just because I didn't expect him to put weights in it and let me shop with it on. Bert took the time to put me in front of a mirror, show me how to properly wear the black, and then he made all the adjustments with me wearing it. He then explained how he had the older version of the pack and that he loved it and had used it for a few years. Bert talked to me about how to properly pack out the bag and 100% sold it. I wore this pack in -20° weather and hiked all over the mountains with it. I need to pickup some straps and a few other things and it'll be perfect! Thank you Bert, you're the dopest out there and I hope people come to this store and specifically ask for you. You are a rarity and I hope REI acknowledges you for your professionalism.
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April 2022 by Brian P.
Well I don't camp. Not even a little. My idea of roughing it is a hotel with the door on the outside and no waffle maker. That being said my family loves bugs and being outside smelling like smoke and sleeping on the ground. These guys can help with that stuff. Very friendly staff and easy to find everything. Yes prices are high.... They are high everywhere. Bu everywhere doesn't sell hiking underwear. (Didn't know that was a thing) Yup. If you like the outdoors this is the place.
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March 2022 by Will R.
I actually really like coming to REI and browsing through their products. Great assortment of all things outdoors from apparel to necessities and leisure items. I appreciate their mission/vision in giving back and sustainability. My experience as a shopper....it's never really pleasant. Doesn't happen all the time but once I get "this" vibe (this actually happens more than not than just this company), you feel a certain way. Not that I've been fully followed around, but I can get that rub and feel that is just not a comfortable or welcoming experience as eyes always somehow end up on you. Now there's very nice & helpful associates, but there are times where I feel like I'm seen as someone suspicious or something.
