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December 2023 by Andrea Senic
Very prompt , very knowledgeableExcellent service , highly recommended
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December 2023 by Katrinka T.
I am a big Rainbow Vacuum fan. I purchased my first unit almost 50 years ago and have owned several units ever since.I have always relied on Shawn to help with any service or parts I needed.He is very knowlegeable of the products and service.Shawn has recently helped me with the purchase of my fouth Rainbow Vacuum.I could not be happier with the demonstration of each and every feature it has to offer. The upgrades are marvelous.Thank you Shawn.K.Taylor
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November 2023 by Traci Nixon
Very knowledgeable, love this office , people our so nice , highly recommended for all your rainbow needsAAA ++++
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November 2023 by Kyra Smith
Shaun was super helpful in taking the time to walk me through learning how to properly care for my machine. Something the salesman did not do when I got it. So thankful for his time, patience and knowledge.
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November 2023 by Monica Headen
Great service. Very knowledgeable about machine. Explain each part of the machine thoroughly. Very nice and tested machine before I left. I highly recommend this place.
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September 2023 by Stan Bullock
Excellent customer service , the best everYou need service this is a place , very friendly people,Highly recommended
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September 2023 by Pam E.
Shawn came to my home yesterday and sold me my 2nd Rainbow. He was very nice and helpful and was great showing and explaining the features of the new model. I am very impressed with the updated vacuum and all the new features. We had our first one over 15 years ago. It was great then but so much better now. I was able to trade in a Kirby that was only used maybe twice since buying it. I did not like it at all so heavy and hard to use.So happy to have a Rainbow again!Pam EagleStokesdale NC
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August 2023 by ryan woods
Shawn is fantastic and spends quality educating and demonstrating this great product.
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July 2023 by Otoniel Echeverria
These people are professional and very helpful. We had a warranty claim that was submitted and returned quicker than expected. I learned a lot here working with Shawn and his crew. I highly recommend to everyone for all rainbow needs.
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July 2023 by Pida TurtleClub (Pida305)
Very friendly. Delivered at timely manner. Customer service was amazing. Shawn is very knowledgeable about the rainbow vacuum. They fixed alot of issues on my rainbow for free through factory warranty. Highly recommend
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July 2023 by Sophia Debrew
I took my vacuum in for a repair last month and Shawn the owner was more concerned with pressuring me to buy a new vacuum then he was with repairing my current vacuum. My vacuum most definitely was repairable. I knew if I purchased a new machine and traded mine in .. he would have just repaired it and resold it!!!!! Nevertheless he repaired my machine and it is working fine but I thought the cost was very pricey.
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July 2023 by Jordon Dove
Very knowledgeable and friendly and helpful to fix my rainbow. If you need it your vacuum fix I highly recommend coming here
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June 2023 by Linda Jones
I was thoroughly pleased with the experience I had with Shawn at Rainbow Vacuum Sales and Service. Since my old machine was irreparable and I knew the value from having owned one for more than 30 years, Shawn explained thoroughly the improvements that had been made for us seniors. The value I will receive from cleaner air, floors, and furniture will allow me to enjoy this machine for many years to come. My grandson said he even learned something from all the knowledge about the machine that Shawn shared. Their excellent service speaks for itself. I highly recommend this business.
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June 2023 by Jay Rose
Had no intention on buying a new one we just wanted our 25 year old rainbow repaired and rejuvenated. Thanks to Shawn he took the time to break apart the old one lost out what needed to be replaced and we opted to buy a new one with a warranty and better options. Shawn explained every clearly and was extremely professional. My wife and I enjoyed our experience and are happy with the purchase. HIGHLY RECOMMEND
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June 2023 by Carolyn Hanichak
Shawn was a very honest sells man. I would recommend this dealership to anyone who would need service on rainbows or a new rainbow. He helped me understand everything and walked me throughout all the steps.
