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June 2024 by Amy T. Williams
Wonderful bank and staff
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April 2024 by Julie Hardy
Unbelievably slow ..on a Friday afternoon....understaffed...1, ys 1, teller...and 2 other bank employees running around acting officious and not pitching in with a very looooong line of people ....
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April 2024 by Jason Cline
I called twice, was put on hold by the automated agent when wanting to talk to a representative. Only to be disconnected at the 10 minute mark twice. From reading reviews about the in person customer service, I must say I believe them after this experience.
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April 2024 by Christine Noah
This is the worst bank. I wouldn't go there, ever, if i didn't have to. It's takes 30 minutes usually just for a simple deposit, inside or in the drive thru. When you're waiting inside, people come in complaining about various things with their accounts & expressing how unhappy they are with their experiences with them. If you really must use a commercial bank, choose anyone but PNC.
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April 2024 by Samantha Solomon
I came into this branch today to sign my signature card and get the hold off my check. Key Perry is a liar and unprofessional. I gave him my license and my check in his hand and he did not return them to my hand which I had out to receive them. He placed them on his desk one at a time and did not want to touch my African American hand. He also said all he had to do was make a phone call to take the hold off of my check that PNC put in place and then turned around and said he wasn’t going to do it. It’s a check from my 401k and was verified with no problem by a bank that I don’t even bank with. This branch is racist and I will never step foot in this bank ever again.
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April 2024 by Justin Giersbrook
I won't come back to this branch.
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January 2024 by Stephen Curtis
It was so thoughtful of Vince to take the time to schedule an appointment for me a month in advance. It was so nice to show up bright and early for my verbal and email confirmed appointment, only to find the branch closed that day. Great job maintaining those PNC standards! Keep up the good work!
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January 2024 by James Ragland
The absolute worse, holds deposits for almost weeks
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November 2023 by Kisha Kelley
Wonderful and very pleasant experience! This PNC bank has always been consistant - professional, friendly, and very welcoming! Vince was extremely helpful, beyond kind, patient and very knowledable! Thank you!
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September 2023 by Dani
This bank is always a trash trying to do a simple payment and take 40 minutes inside and drive thru, they need to find a better way to wok. And the worse think is that is not ve long line. Trash trash .
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August 2023 by margaret dockery
They are very slow, prepare for a long wait.
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July 2023 by Ken Wilson
The only thing they do well is make sure that my money is where it’s supposed to be. Aside from that, it’s terrible service that’s going to take up legitimately 20 minutes of your day, even though nobody is in line in front of you. The same people working the desk are the same people working all three lanes outside. There is absolutely no convenience for anything and the excuse is always thank you for your patience. We’re not being patient because we want to, you have our money so we don’t have a choice. Currently looking for a different bank.
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June 2023 by Olivia T.
Extremely slow service, rude workers. Took over 45 minutes in the drive thru to deposit a check and get some cash back with no line in front of me. There was at least 3 people working that branch. No one came to the window for at least 30 minutes prior to me start hitting the call button asking for service or my stuff back. The personal service at this branch has never been great since I moved to the area, but at this point, Im looking for a new bank. Apparently, there is no manager, but an acting manager who didn't even provide her name.
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June 2023 by Kyle Goodman
If You routinely have 15 minutes to kill, The PNC drive through is the place for you. Not only will they take up all of your time even though there's no one in line, but they'll get it wrong so you can go inside and visit with the staff there too.
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June 2023 by Dave
This location is terrible. Get ready for long lines with impertinent and indifferent staff.
