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April 2024 by Official Silent Praize
I love this store! Great quality and great cusomter service! Shop shop shop!!!
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March 2024 by Hunter Adkins
Rude employees, rude management. Would rather donate everything to goodwill or Salvation Army before going in this place again. Would take my business elsewhere.
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March 2024 by Madison Cahoon
3-7 days to hear back and you can only bring in one tub of clothes. I’ve never heard this at any other once upon a child I’ve been to and they are rude. I walked in with 2 tubs of clothes in my hand and the woman waited for me to walk around to the other side before she told me I had to leave my tubs with her.
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March 2024 by Joy C.
The managers must treat the staff like garbage because the staff treat customers the same way. On more than one occasion the staff has been rude and acted like it was not their job to help me, talk to me or even answer simple questions like where things are located in the store. They never look happy to ring you up.Sales and coupons are a joke. There are racks in the store that look like everything on them is $1 but if you look at the tags they are still full price. It’s a total scam. My coupons are never honored for seemingly made up reasons.The one good thing about this store is their selection of baby clothes, they have so much stuff, most is priced at $3.50. But if you watch sales you can get stuff brand new for that price at target. ??♀️I wish Greensboro had better options for consignment.
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March 2024 by Marisela Rondon
They don’t respect the customers
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March 2024 by Madii Willi
There are definitely some snotty employees (especially when selling, but I think they’re EXTREMELY understaffed and overworked), but every once in a while I get a nice one!I definitely recommend shopping here. Especially during the 10 for $10 sales.If you’re looking to get rid of old clothes, just be aware, they do not buy dirty, broken things. This place has high standards. Which is why I like shopping here.Again, they are understaffed and overworked, so they are crabby when you come in trying to sell! Not a reason to treat people badly, but try to remember it’s not personal.
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March 2024 by Igor Zheldakov
Horrible customer service. Lost the bin that I brought with 65 items of new clothes. When asked them to give my bin back or refund the cost of the bin, they said the owner is not vacation and they are not authorized to refund for the bin. Will come back to talk to the owner when the owner is back from vacation.
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February 2024 by Azariah Lewis
If I could, I would give them zero stars. Yes the place is clean but a horrible place to sell to. I have sold here a minimum of five times bring the same bag every single time and today they tell me they no longer accept duffel bags. The same bag I bring every single time Today they’re no longer accepting bags. They’re only excepting baskets or totes. They will lie straight to your face and have you waste your time.
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January 2024 by angelica-michele ward
The employees are very friendly. I always get what I need. I always get a greeting at the door, if I need help they always ask me. I love coming here it’s my favorite one.
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January 2024 by Temica Carter
This place has turned into a complete joke. I called before I came to drop off and was not told the clothes had to be in a bin. Purchased a bin from Target and they told me it would be next day before I would get a text. 2 hours later I get a text saying they couldn’t make an offer because I needed to wash my items and bring them back. The items were already wash and why should I wash them again for a consignment shop, y'all are not baby gap! And I guarantee if I hadn’t picked up my items they would have kept them to sell.
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December 2023 by Jess Paneda
I enjoy shopping at this store, it’s always clean and the staff is great! I always find what I need.
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November 2023 by Kia Freeman
This place is trash! Over priced, they don't buy at decent prices and then they have the nerve to have special hours and all of these limitations for selling clothes. It is insane! And they never answer the phone!
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November 2023 by Journee Phifer
This place is awful the staff is rude! They offered me $25 for a bin full of stuff that they didn’t even go through! Never will I ever shop here again! My stuff was still folded after getting it back so I know they are not going through my things! The manager is very rude! And she has an attitude problem! Very unprofessional!
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November 2023 by amber pegram
Attitudes/rudeness are wild here...i felt the bad atmosphere as soon as i walked in......and as i stood at the counter i was sent too i stood there while a worker complained about her work apparently; ststing they needed another work meeting . I agree so yall can disscuss the bad attitudes in the room and that apparently you dont acknowlege the customer standing right in front of you. Mean while other girl typing away on her phone.
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November 2023 by Raven Baulding
FOREVER LOST MY BUSINESS. I have been taking clothes here for a while now and never had an issue until I dealt with the snippy employee working today. Maybe the business should send more direct drop off instructions instead of so many “we miss you” texts. After the snide comments by the employee working, who acted like it was a hassle to have to even speak to me, I decided not to leave my children’s clothing today and upon making that decision, she continued to mutter about me as I was leaving. Will not be dropping off or shopping somewhere where I am not valued as customer.
