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November 2023 by E Moss
No long wait to pick up the rental. Friendly service at the desk. Really nice compact SUV. Prices are higher than other car rental companies but sometimes cheaper isn't better.
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November 2023 by Kerry McAdoo
Greensboro National Car Rental at the GSO airport is a great place to rent a vehicle. The entire staff is amazing. My go to car rental company.
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September 2023 by Steve Midas
This is at the Greensboro airport!The pick-up experience is slow but the staff was very friendly.The drop off was very quick, and since it was prepaid and I took the time to refill the tank, it was even quicker.Midas 5-stars for the close proximity to the departure gates.
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August 2023 by cindy ardon
I would rate zero if I could! National Car Rental's customer service and staff are useless. Following a work trip, my beats got left behind by accident after a work emergency... Despite my efforts to quickly contact every possible avenue, I received nothing but automated responses from this company... If you happen to forget something, don't bother attempting to reach out to anyone at this location. After submitting a claim, all you receive is an automated message promising future contact. When you call, they'll inform you that the only communication method for this office is through email, leaving a message for the manager to “contact you.” Visiting in person won't yield any results either, as the staff will claim your item is missing, and management is conveniently unavailable due to a meeting. Customer service is a joke and every person will give you different answers & excuses. The lack of accountability for retrieving lost items is disappointing. Even an Uber service demonstrates better manners than this location! I just wanted my beats back. Please be aware of this location! & If you're considering their service, I strongly recommend triple-checking for your belongings before dropping off the car because you will never get it back!
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August 2023 by Mad M.
We left a camera bag in a car we exchanged for a faster rental. Lol. Anyway. They went out of their way to keep in contact with the person who rented it and got it back to us with no hassles at all. I won't rent a car from any other rental place ever again. Btw, that Hemi Challenger was a lot of fun. Also, that bag had approx 8k worth of camera and gear in it. Whomever rented that car and returned our stuff, thank you as well. I wanted to give you a reward but couldn't get your info to do so. So if you rented a car at the Raleigh Durham intl airport July 9th I think and it had the bag, let me know. I'd like to sent you a reward.
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July 2023 by Casey Rife
Juan helped me find what I needed & Nas made the rest of my trip the best! I highly recommend this team! Hands down one of the best locations I’ve been too! Corporate should take some notes!
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June 2023 by Keya Rice
The service was very fast and efficient. I’d like to give a special thank you to Tereal at the National Counter at GSO Airport. Tereal went above and beyond and even came from behind the counter to help me look for the perfect car and handled everything short of driving it for me! Thank you very much and I hope his hard work is recognized!
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June 2023 by Granthams Replacement
There are 23 people in the line and the associates are incredibly slow. Avis and hertz are moving customers 3 times as fast.
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June 2023 by Dennis Murphy
No Emerald Isle here. 12 people in line. Two people at the counter. If they had one person outside at the Isle, this line would move.
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March 2023 by Hazel Clark
The employees at check-in & check-out were all amazing!! They saw that it was my birthday and offered a complimentary upgrade, which is so nice. I had a wonderful bday in NC - thank you! Looking forward to my next rental here
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February 2023 by brent worrey
Elite is the way to goFirst timeStaff was super helpfulSuper easyShould of went with charger but went sensible and got a highlander
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December 2022 by Isaac V.
I come here quite often for business, this location is always helpful, and quick with service. During my 70 rental days in GSO this year I've never had anything but great service here!
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October 2022 by Sara Salmon
Arrived after a delayed flight and was informed they are out of cars. Waited for a Lyft in front of 5 national cars available. Staff was not remotely helpful and according to other reviews has a habit of doing this.
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October 2022 by rob wilkey
Reserved a car and got a confirmation. Arrived at airport and no cars left. Sorry about your luck. I have used these guys for years but never again. No help. No suggestion as to where I could go. No apologies. Luckily Uber got me to my destination. Try somebody else. Not these guys at this airport. Pretty sad excuse for a rental car agency.
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October 2022 by Shannon White
DO NOT RENT from this location! They did not have a car for me despite a full lot. Seemed like they were waiting to leave and could not be bothered to provide cars to late arrivals.
