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January 2024 by Kimberly Cunningham
Make sure you don't take nothing free because they charge your account and they don't give money back very rude workers
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December 2023 by Seiquest Muldrow
Regina and Katherine are worth keeping around. It was a tough day and my previous cell phone provider was making it extremely difficult to switch. They did not back down or give up even though it was late and difficult. Thank you guys for just trying and not quitting when you could have. So far no disappointments with the service!
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November 2023 by Tadd taylor
Without my permission they changed my plan adding two lines and raising my of my bill. Then the manager when I asked for my upgrade try pushing a phone into my hands that I told them I did not want several times and kept swearing up and down it was better than I thought it was but I have reviewed Motorola g power and knew it wasn't the phone I wanted. I was completely appalled even contacted the company over such mistreatment. To find out that they had added two extra lines and charged me for this that I did not wish or want to have. Making my bill a total of $270 from the $55 it was. And even said that $160 was to be paid up front having my phone service cut off. If you can avoid using the store I would
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October 2023 by Gary Harris
Great deals and I love the great customer service. It hasn't this good in years. Regina is amazing and I am going to come back to see her soon.
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October 2023 by Nancy Mitchell
I switched to Metro from Spectrum and the two ladies in the store who assisted me were awesome! Very attentive to my needs , and also got me a free line of service! If you’re looking for a great company with astonishing customer service visit this Metro !
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October 2023 by Zay Toga
Regina and Nancy is a great team. Luv they vibe, sweet ladies.
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October 2023 by Listonia Mitchell
Ladies in the store was very rude and nasty had a gun in the store and told me she had one behind a sale misunderstanding for your safety I suggest don't go to this location
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October 2023 by Jesse Cole
Light skin lady with glasses is a fraud she stole my money and talk to much and very rude and nasty wouldn't recommend
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August 2023 by patricia murphy
Love my New phone!! THANK YOU
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July 2023 by Jazmyne Monroe
It's 9:30am and at this location they are never open on time. So sad and there is a line outside and ppl are waiting to pay their bill. Smh
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June 2023 by Star Thorpe
I've been a customer here for years, it's been rough a few times in the past. It's a great atmosphere now here with Katherine & Regina. They play oldies and smiles on their customer's faces. The change has been amazing, it took some time but it was a great visit. They high-five customers, it's always busy but you enjoy the time with laughter. I'm a loyal customer of Regina's. She has been at a few locations as a staff but now as Supervisor she has earned it and it shows with her at the location. Don't ever let her go!!!
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June 2023 by Mamasz Maldonado
Every time I come here it's always a great vibe. The customer service is on point and it smells good. I get to enjoy buying things and paying my bill, who does that?
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December 2022 by Cortney Williams
Thanks Anna you rock the best customer service ever ask for anna
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July 2022 by Patricia Phillips
Sabren was the best rep I EVER encountered with Metro and I've had them for several years! She went above and beyond to make sure I got a good new phone and accessories..she even helped me choose the best phone for my personal needs and patiently answered all my questions. Thank you Sabren, you're the best!!!
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May 2022 by Brandy Tapsoba
I went there to pay my bill and they told me that they only take cash so when is was leaving in saw them take this man payment with a card I was in line for an hour only for them not too take my payment im never going there again