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March 2024 by In_gso M.
This is not the largest JoAnn store I've been in but it carries more than enough. The staff has always been friendly, helpful in finding what I am really looking for. Pricing is where it should be for most things. I like this store and enjoy my excursions there. The only down side to this (and any fabric store really) is the cut and then pay up front aspect. They staff is always shorthanded but cheerful and they try very hard. i would had preferred to give them a 4.5 score.
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January 2024 by Tammy Sardi
I like a store that has everything that you are looking for to make hand made
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January 2024 by Dianne Chou
Bewared of purchasing gift cards. It’s a scam. You are charged for the gift card and given a gift card without any money on it
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November 2023 by Christopher T
They don’t honor online sales and they were very rude about it. I walked out. This isn’t the first bad experience I’ve had at this store with rude employees. I will not return.
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October 2023 by roberta hover
Easy to find fabric that I was looking for, friendly service ?
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October 2023 by Coral Gables
Great store. Very welcoming staff and I can always find craft things I need here.
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June 2023 by Whitney Sweat
I had a great experience here! It was my first time at this joann's and found everything I was looking for. There was plenty of parking, and I received a friendly welcome when I walked in. They had a huge yarn selection, which is what I came there for. It wasn't as cheap as some other craft stores I've been to, but they always have a deal of some sort so I didn't pay full price. I'd recommend stopping by!
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June 2023 by Kim Cuny
Friendly helpful staff. Large selection. Clean store. Great sales. Always pull up a coupon from the corporate web page before you checkout.
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May 2023 by Cyndi K
The manager is very nasty & aggressive to the young employees. I will be contacting corporate. Love this store but that manager needs to be retrained or she needs to go.
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March 2023 by Hollie Davis
My 17 year old daughter and I went in about 45 minutes before close. We were on a mission. All the young ladies were super helpful and friendly. We felt like we were friends for a long time. Tha is the best feeling. Would go out of my way to go to that store. WONDERFUL EMPLOYEES!!!
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March 2023 by The Day
I love Joann's but some of the staff, primarily Mary needs glasses. She scanned a bolt of fabric and stated it was 50% off. Get it home after paying for the bolt only to realize it was only 30% off. I could only return it full refund as the manager that very next morning, said you should have caught it before you left. Like I said, if the person measuring it the first time would have quoted it right in the first place I wouldn't have had to catch anything!
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March 2023 by Carolyn Lindsay
They always have great sales for everyone that wants to start something new in crafting.
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February 2023 by Evelyn Barber
I went into the store around 11am on Jan. 7, 2022, with the intentions of purchasing everything I need to make skirt D of Simplicity’s 1559. I initially got help from a well experienced and knowledgeable and friendly salesperson. He left and went in break. When requesting help from the other male salesperson(bald, heavy, manager) in the fabric dept. He continuously said I might need to wait for the other guy to come back. I asked for a cut of fabric. When the fabric (No Iron pleather fabric) had an excessive amount of wrinkles, he refused to cut me another piece of fabric with less wrinkle. I explained the fabric had too many wrinkles and it was no iron and he still refused. This was my first negative experience at JoAnns—With the manager serving customers with no desire to satisfy. NOT GOOD!!!
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February 2023 by Melanie Baiardo
My daughter went to this store yesterday and the manager accused her of being homeless as she had her backpack with her. She is a student at UNC G. I will tell her not to bring her backpack shopping anymore...but it won't be here. We spend at least 100 every time we shop. Good thing I have a Hobby Lobby near me.
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December 2022 by Ebony G.
When I was in college I used to come here frequently as I was teaching myself to sew. Customer service is now non existent. On every single trip I feel that it is a bother to ask any associate for assistance.
