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November 2023 by Jarod Vermeesch
Excellent first experience. Fast, friendly, informative. Reasonable cost for service.I do believe that I've found my new 'usual' shop.Thank you!Service: General repairs & maintenance
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November 2023 by Jordan Miles
Jeep Guys are great. Clear communication, respectful team, knowledgeable, and fair prices for services, especially oil changes where other places try to gouge. I usually do my own repairs but when I'm not up for it or time is an issue, I bring my jeep and prius here for service work and oil changes - they do it right!
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July 2023 by Pink Peonies
The service was very good and quick. The receptionist was very friendly and helpful. My car was inspected and recommendations as well as price quotes were made but they were not pushy in making the sale. I will definitely use their service again!Services: Vehicle Inspection
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July 2023 by Rubi10aTX
Not really a Jeep shop. I was having some issues with my Jeep's check engine light coming on. I took it to the dealer and wanted a second opinion so I called up the Jeep guys and explained to them what I wanted. The lady was nice and said sure bring it in! I told her I'd be towing it in from about 80 miles away. I show up at the shop and see a Subaru and a BMW in the garage being worked on. No Jeeps in sight. Not a good sign. I go in and speak with the guy at the counter and tell him what I'm there for and he tells me they don't do that kind of work. What? Apparently the nice lady who answers their phone doesn't know what they do. This place is a joke. I guess they just do oil changes and put air in tires but any real engine work they don't do, at least not on Jeeps. Total waste of time. Real Jeepers wouldn't go to this place.
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July 2023 by Charlie Detweiler
I was stranded 9 hours away from home. Autotrends went out of their way, traveling hours away to get a part I needed. They could have just ordered it and waited overnight, but because of their dedication, they fixed my car the same day I brought it in. Thanks, Autotrends!
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July 2023 by Rubi10a T.
Not really a Jeep shop. I was having some issues with my Jeep's check engine light coming on. I took it to the dealer and wanted a second opinion so I called up the Jeep guys and explained to them what I wanted. The lady was nice and said sure bring it in! I told her I'd be towing it in from about 80 miles away. I show up at the shop and see a Honda Element and a BMW in the garage being worked on. No Jeeps in sight. Not a good sign. I go in and speak with the guy at the counter and tell him what I'm there for and he tells me they don't do that kind of work. What? Apparently the nice lady who answers their phone doesn't know what they do. This place is a joke. I guess they just do oil changes and put air in tires but any real engine work they don't do, at least not on Jeeps. Total waste of time. Real Jeepers wouldn't go to this place.
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June 2023 by Sam Mihelich
Friendly staff. Communication was great. Downtown location is easy to get to. They seem honest and the prices are fair. Cozy waiting area with treats and coffee. They have after hours pick-up which was convenient for me. I can tell they really value customers by the excellent service I received. Highly recommended.Services: General repairs & maintenance
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June 2023 by Stephen Romaine
The staff was both knowledgeable and friendly at check-in and check out. They communicated the status to me regularly. I liked getting the vehicle inspection/recommendation checklist via text and being able to review it and then communicate what services I want to have completed. They put a floor mat cover, seat cover and steering wheel cover on to keep the drivers area clean.Services: Steering & suspension repair
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June 2023 by Luke Kaiser
I used AutoTrends for my wife and my cars, and I really like them, and I usually take care of my wife’s car for her. I’m out of the country currently, and my wife needed an oil change for a road trip. She dropped it off and told me that the experience was awesome, which of course makes me feel great. If you live close to downtown, I highly recommend them, and there’s lots to do around there if you’re looking to kill some time while you wait.
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June 2023 by Michael Turner
As always, the Autotrends team was great: friendly and communicative. When they needed to go get a part they didn't have on hand, they notified us. We didn't mind the delay at all but it was nice to be kept up to speed on progress.Service: General repairs & maintenance
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May 2023 by Chris Galloway
Great customer service! Great atmosphere as well they offer refreshments while you’re waiting! It was quick by they did a check on my vehicle to make sure everything was good! I Highly recommend this business! You won’t be disappointed!!Service: Oil change
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May 2023 by Vickie Gallimore
Jeep Sahara soft top replaced. Everyone was very helpful and professional. I am pleased with the work that was done.
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May 2023 by Lexey Bee
The team at Autotrends were extremely friendly and helpful. I saved money on the oil changes I had been getting elsewhere and they took care of getting 2 new tires on my car as mine were seriously in need of replacing. They were quick and efficient. Their team is kind and thoughtful. I can't recommend Autotrends enough for your car needs!Services: General repairs & maintenance
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May 2023 by zoe rough-broglin
Very quick and professional service! The lobby is a very nice atmosphere and always smells good which I appreciate. Prices are affordable compared to the stellar location and look.Services: Oil change
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May 2023 by Beverly Williams
Employees were very friendly and the service on the car was excellent. But, when I received my bill it was broken down with the quantity of each item. I would definitely like to see the cost of each item and the time it took to repair. Including these items will give the customer a better understanding of how the total cost, including labor is calculated.Services: Auto engine diagnostic
