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May 2024 by Saviour Zah
GARY HUDSON should not be allowed to work for Goodyear or any other establishment that provides service. He called the police on me because I requested his name for his unprofessional and unethical way of speaking to me. Knowing very well he was wrong, I waited for the police to arrive. The police spoke to me and realize there was no issue and let me go without a warning. However, they stated that Gary Hudson is banning me from Goodyear, and I'm thankful for it. Although I have received tremendous customer service from previous employees. I will never set foot in a goodyear again, if Gary Hudson is the type of individual who has the authority to ban me. The entire experience was shocking because I was respectful and polite, and the fact that he used the police in that way was just deplorable.
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May 2024 by Arvin Fitzgerald
Great customer service
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April 2024 by Chemika Nunnally
Friendly staff. Very helpful. Even saved me money by telling me I had a while before I needed brakes.
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April 2024 by Nora Anderson
My family has gone to the Battleground Goodyear since 2000. The staff is knowledgeable and polite. I've never felt pressured to get extras or add-ons. They do excellent oil changes and state inspections.
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April 2024 by Joyce Privette
First time visit on 4/5/24 as I needed emissions work done on my vehicle to pass inspection. This location came highly recommended from several people in the apartments where I live.... and now I know why. They were able to get me in quickly and everyone there is friendly, helpful, respectful and especially- most important to me- patient with my questions. The work was done just as promised and quicker than I had anticipated and I even was able to use a very good coupon. I cannot thank them enough for outstanding vehicle service and customer service. You will not be disappointed visiting Gary and his entire crew for your vehicle needs! ?????
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March 2024 by Lovely Lady
I am so grateful for Goodyear! Gary and the boys at this location just took great care of me. Polite efficient and knowledgeable. Thanks guys for treating this woman with respect & courtesy. BB Loves her new shoes!
-Tracey
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October 2023 by Sutton M
I made an account online and scheduled an oil change just to be told I can't use that type of oil. I drove way out of my way to come here too. I don't like bait and switch scams. I literally put my cat's make and model in the system it should have told me I needed a different type of oil there but they want you to come in and over pay for an oil change. I would go elsewhere.
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August 2023 by Sharmila Sesetty
$900 for an AC repair! Oh so expensive!
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August 2023 by Shahram A.
I took my car there for change a tire. They sold me pre-damaged tire. I didn't understand at the timeMy car is started shaking. I take it there to fix and I realized my tires damaged They charge me $180 for road hazard protection (free replacement tire)They not responsible about that? and I asked him why they call police for meThe manager of this place he's terrible
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June 2023 by NxtGeneration
If I could give this place 0 stars I would. They do not want any extra business even if they appear to be Not busy. Coupon is scam and they will upsale you. I took my car in for oil change and an older man came out , didn't greet, said I needed my car registration to put into system or he couldn't help me. I brought back info and then he said that my car takes only synthetic which is not true. When I told him that I do not have to have synthetic he pushed my registration paper back to me without a word. I guess that was my cue to leave. Unfortunately BADYEAR will never get my business. I don't care if they offer free business. Guess I should have read the reviews before going.
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April 2023 by BE400 PLT
Do not take your vehicle here if you value the appearance of your wheels.Absolutely ruined mine when I took it for 4 new tires.I expected better from Goodyear. Won’t be back.PS - they weren’t like this when I took it in. Unfortunately I picked it up in a rush and didn’t even think to check.
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February 2023 by Skylar Christel
Didn’t give me the advertised discount and added extra fees. What was advertised at $40 ended up being $55. Customer service was not prompt but the service to the car was.
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February 2023 by Chris Whitmore
Terrible service here. Counter service is trash. Don't ever come here. I promise you'll thank me later..
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November 2022 by Francis Irwin
Management very rude talked while walking away closed door in face.This is second time I've been there same thing.Dont even rate a 1 star.Will not recommend except to stay away.
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October 2022 by Darwin h.
I took my car for car care service check my brake, oil, tune up check wheel alignment check . My appointment was at 1:30 my car was out at 2pm I ask them you guys check my car that fast. Told him ain't no way in hell it took 30 mins . It took Firestone hour or more to do a brake system check. He told me leave the store yes they are racist u can see all in his face n how he acted. Dnt waste ur money or time here.
