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January 2024 by Amy Barreau
Always get top notch and personalized customer service. Best banking experience ever!
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November 2023 by Lee Comer
Christian at this location lacks authority, competence and appreciation of client's time. In general, he is apathetic. I will not visit this branch again and grateful that it isn’t the one that is most convenient for my daily business.
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March 2020 by Mindful Mary
Desiree was very fast & friendly 5 star service i was happy especially leaving the other branch upset...
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April 2019 by Mad Momma
Desiree was very fast & friendly 5 star service i was happy especially leaving the other branch upset...
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November 2017 by REDSHIFT SYX
Terrible bank. Everything is a hassle. What a joke.
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December 2016 by Anthony Troeger
Can't say enough great things about this bank, especially this branch. Josh Apel is the most responsive and professional business and personal banker I've ever had the privilege of dealing with, and his staff is outstanding. Banking here for life!
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November 2016 by Oscar Syx
The local staff is great. But that's about it, been with them for 6 months. Issue after issue after issue. Banking app is broken, website down for weeks on end. Rude customer service from the 1800 number. Spend 30 minutes on the phone unable to "find your account". Hope Trump shuts these banks down.
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July 2010 by A Google User
I cannot praise this bank enough, and especially their staff member Teresa Class. I recently had a very difficult day and was hit with an overdraft problem at the same time. Teresa was the soul of kindness to me and handled my difficulty with great patience and professionalism. She followed up on my issue a few days later and went above and beyond to help me. She obviously had the support of her managers at First Citizens as well, and I truly feel that they, and she, had my best interest at heart. I will never change banks! Tracy Carpenter
