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February 2024 by Christa McInnis
I would like to express my sincere appreciation for the exceptional service that was provided. My insurance company faced some challenges in handling my rental, and the team remained patient and understanding while I worked through the situation. From start to finish, my experience was incredibly positive.
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February 2024 by Tyshon L.
rented from them MUUULLLTIPLE times. always made reservations and what not to secure a car. strangely today i had a very rude man not give me a car to rent. due to the fact that i was under 25+ (24), didn't have a CREDIT card, a utility bill that has my name and address on it (im a college student). but before on multiple occasions during my history with enterprise i was able to rent a car, pay with debit card displaying name, and show proof of address, along with insurance. they also tried pressing me on getting their protection fee on it , i simply declined then the man proceeded to apply pressure to me saying "o tHiS cAr iS $40,000, iF aNyThInG bAD hApPeNs tO iT, tHaTs mY cHeCk" then saying "oH i dOnT fEeL cOmfOrtAblE gIvInG yOu tHis cAR". after that whole convo he just started making up excuse after excuse on why i couldn't rent the vehicle. again, ive rented with them on multiple occasions by giving them all the needed documents and payments and what not. but this man for some reason just was so ugh. never in my life have i had this encounter or even a hard time renting. he was very disrespectful and very rude and i hope karma strikes him down FAST ! anyways heads up you guys, beware of that rude ass man and don't let him pressure you into getting that protection payment fee thingy if you do not want it lol
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January 2024 by Barbara Davis
Great service
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January 2024 by Emily Whipple
Steer clear unless you want them to file false claims on your insurance.
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November 2023 by Gerradi Towns
I had no issues renting a car here. The associates are always nice and had me on my way with my rental in mere minutes. Upon returning, I hurried off and left my garage door opener in the visor. I had planned to return to get it later when I received a courteous phone call letting me know that I had left it. I came back and retrieved it with no issues whatsoever. I will be returning here for all my car rental needs.
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November 2023 by Rebrand Johnson
Horrible experience the brunette female with glasses read my sensitive information outloud with people in the lobby, and took pictures of sensitive information on her personal cell phone. I was forced to provide three phone numbers to be eligible to rent a vehicle. They proceeded to call the 3rd number to "verify" but never stated the reason for their call or asked if the individual who answered knew the name matching the reservation..they simply called the individual told them they had to call back leaving the individual in a panick if everything was okay. They discriminate and profile at this location and were extremely unprofessional!! With so many other locations nearby, save yourself some time and the hassle and choose another location. Their only explanation is that they are privately owned and allowed to do as they wish.
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November 2023 by Cheryl Charles
Overall experience a 10. The staff was very accommodating, polite, friendly and professional. Observing the synergy among staff members was indeed a breath of fresh air. Congrats Enterprise, Cornwallis Dr. Greensboro, job well done ?
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November 2023 by Bridgett Schoch
I just want to give a shout out to the Cornwallis Dr. location employees Kaylie and Roquelia! These ladies go above and beyond for their customers. The moment I walked in it was like taking to a couple of girlfriends I've known for years. They made the process so smooth and painless. I rent cars a lot from Enterprise and have been to many different locations. I now go out of my way to this location because they're just that great! They need a raise if they haven't had one already because it's extremely difficult to find customer service like this these days!I've also never had an issue with one of their cars and love how clean they are, always. Thanks guys for doing such a wonderful job!! It's truly appreciated!
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September 2023 by William Coates
Enterprise car rental is very professional and friendly. The vehicle are spotless and in top working order. The process of renting a car is easy and quick. No long drawn out forms to deal with. Great experience.
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August 2023 by Tim W.
If staggering ineptitude and enveloping apathy had a child, it would be this Enterprise Rent a Car. Go somewhere else. The attitude here is one of annoyance that you are making them work. From the moment you park in the hopelessly overcrowded lot, and the guy washing cars tells you you have to move because you are inconveniencing him, to the moment you are given the keys by the person inside who would rather be having unanesthetized hemorrhoid surgery, it's just a special experience. It's a Harvard School of Business course in how to make a customer regret they chose to give their decreasing in value money to you! I'd rather walk.
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August 2023 by patricia murphy
Always my go-to for a rental car. Very professional and always friendly staff. Thank you.
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August 2023 by Edith Hall
Great. Although the vehicle had "need oil change light" on. Otherwise, great service and always great vehicles.
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June 2023 by Doug Davis
Most upbeat location I have ever been to. I felt like one of the gang. Top notch customer service. Very prompt in and out. Love the manager Kaleigh - she has been very attentive to me! Always a warm smile. I vote 10 out of 10 - A+ for these guys. Everyone person I have interacted with there has been awesome. On the phone or in person!??
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June 2023 by Jacqueline Vanstory
I would highly recommend Enterprise Rent-a-car I rented the car that I wanted, the staff was very pleasant. They made sure that I was completely satisfied with my rental before leaving for my trip. Even took the time to call to see if everything was going on ok while I was on my journey. I will forever be a customer. Thank you guys for making my trip pleasant and safe.
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June 2023 by Kathy Sims
The car was extremely clean. The branch manager and representative helping me at pick up were very friendly.
