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September 2023 by Peter
Absolutely THE best for any VW owner. Fair prices, great service, and he definitely knows what he’s doing! Will continue to be a loyal customer as long as I have my carServices: Air & cabin filter replacement
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September 2022 by Donald G. Holmes
Good service and fair prices.
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July 2022 by Rica Boo
Slow but great service he’s a one man band better prices than vw dealership
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April 2022 by Mingyan Li
Nice owner, I did my car inspection there last year and just did my oil change there. The owner was willing to help when I asked about different questions about my car.
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February 2022 by Joshua Hutchinson
Exceptional. Trusted. Top tier service. Remarkable care. These are just but a few of the many positive descriptors that I could use to describe Der Wagen Haus. I recently had some major engine troubles with my 16 Tiguan and was trepidatious about the repair process but Alan explained everything plainly and gave the utmost care to my vehicle. For the first time in my life, I felt comfortable with leaving my car with a mechanic and knew that I was being given a fair opinion without any unnecessary repairs being pushed. DWH, you have gained a lifetime client and I will be using your services exclusively going forward! I highly recommend utilizing their services for your car needs.Services: Engine repair
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February 2022 by Shannon S.
My daughters VW Golf would not start and was having some strange steering noises when it would start. Had AAA tow it over to Der Wagen Haus after calling to see if he could take a look at it. They did a great job diagnosing the starting issue and finding what was casing the steering noise, and fixed both issues. The price was very reasonable and they could not have been more pleasant to deal with. I would highly recommend taking your VW to them!
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January 2022 by Richard Spivey
Very knowledgeable on Volkswagen and Audi. Allen was extremely helpful and friendly. A great place for your German car
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October 2021 by Larry Pierce
The owner was very disinterested in helping me on several occasions. He had an attitude when asked for a simple quote. A completely unpleasant experience on two different occasions. I would not recommend this shop to a diverse crowd if you understand the implication.
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September 2021 by Adam Williams
I have been here several times for state inspection and have always received excellent service
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May 2021 by Amanda W. Everhart
There are still good people in this world and yesterday I got to see that first hand!
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May 2021 by Julia Koloski
More than happy customer: I had the BEST experience here. I got a flat tire due to a bent my rim on my 2013 VW Jetta, had to get it towed to a dealership to get the locking lug nut removed and get the spare installed. After getting my car back, Alan (the owner) was able to order me the rim and tires and install them for HALF the price the dealership quoted me. Alan was so friendly, professional, and did amazing work for more than a fair price. I recommend him for any work you need done with hard to find VW part replacements. THANK YOU ALAN, I will be back!Services: Tyres
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March 2021 by Troy Hensley
I would recommend this place to any Volkswagen owner in the Triad. Throw the dealerships out the window. Alan is a very friendly guy and goes above and beyond with his work. He’s also very knowledgeable, honest about what he can do and what needs to be done, and is great at keeping you in the loop with your vehicle. I went in after I discovered a wet spot on the ground under my car (VW CC), and when I arrived, Alan came outside with me, popped the hood, and quickly identified a few places the leak was potentially coming from. He was very keen to give me an idea of what he’d be working on. Very open and honest. Bear in mind, I had contacted about 5 other shops before this, and none were willing to work on my CC. He explained to me the problems he discovered after looking it over, and got me out at a very fair price for the work he had to do. He also came in on a Saturday to get it finished before I needed it to go to work the next week (sorry to cut your weekend short)! I took it in on a Thursday, and it needed a fair bit of work since the previous owner had neglected it, but the wait was totally worth it! If you have a Volkswagen and are in the area, don’t bother going anywhere else. Alan is the guy you want. Der Wagen Haus has my business from now on!Edit: At the time of writing this (3/20/2021), his schedule is pretty full, but if you can work with him, and you can work it out with your own life, I promise it’ll be worth it.Services: General repairs & maintenance
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February 2021 by David Evans
Alan is very meticulous with his work, and I believe gives great value for the money.
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September 2020 by Denean Ward-Jeffries
I have been a faithful customer for over 25 years and I have never been disappointed!!????
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July 2020 by Mike Browne
Expert service for German and all cars. Very fair prices and gives me confidence everything is done right. Alan took the time to take me through what he did and why, show me the repairs, and then even show me the old parts. Also walked me through what will need to be addressed in the future but also why it can wait. Car is running like a top thanks to him!
