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February 2024 by brian guella
Called the day of to get prescription filled after placing the order 2 weeks in advance not ready. Told it would be ready by 10 am the next day okay no big deal. Drive up there to pick it up and no one filled it and was told to come back in 20 min now I don’t have time to get it till next week due to my schedule. They could have filled it on the spot to make up for it.
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February 2024 by Jordyn Jackson
The pharmacy needs to have more than one person working at a time. I drove to the drive thru (which had a bizarrely long line), told the man at the window what I was picking up, and he told me the total for the order. He steps away, and I thought he was going to fill my prescription. However, I realized by the third or fourth prescription bag that he was, in fact filling a bunch of different prescriptions. I wouldn't have had an issue with it if it didn't keep me waiting 45 MINUTES. I SAT IN THE LINE SO LONG THAT I actually.Update: Third time I've come to this pharmacy. There were five cars in line. IT TOOK AN HOUR. AN. HOUR. Worst pharmacy in town. Switching pharmacies immediately.
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February 2024 by Demi Cicinnati
This will be the second time now that my husband has gotten out of surgery and I held for over twenty minutes only to be told the medicine will be ready when it’s ready. If someone is calling saying their partner just got out of surgery and it’s an emergency you would think they would keep an eye out instead of giving excuses. I worked for a pharmacy for four years and never did we say things like that when it was something needed direly but a patient. Do not use this location if you can help it
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February 2024 by Dionne Diggs
Pharmacy is so bad and they don’t even care!!!
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January 2024 by Diago Sanchez
The pharmacy is always forever slow no matter what. They lied on 2 different occasions saying my stuff was ready or being filled. Still didn't go right then gave them more time and when I did go they still weren't ready. And then they look crazy like your not supposed to speak on it.
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January 2024 by Denise Robinson
Tried to get someone to answer the phone. On hold 35 min. Hung up
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January 2024 by K D
Wait times are ridiculous for pharmacy and staff tends to be off putting
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January 2024 by Terri Fletcher
I ordered a 4x6 mounted photo panel online. The cashier didn't understand that picture had to be mounted. After 10 minutes, he finally found the 4x6 mount, he handed me the picture and the mount. I gave him $20.27 for the $4.27 purchase. He asked if I wanted my receipt, but did not give me the change until I continued to wait. As I was leaving, I heard him apologizing to the customer behind me, but he never apologized to me.
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January 2024 by Bumble Bee
Most of the daytime staff here are not friendly. Theres a male pharmacist in the counter who doesnt even smile at all. Im planning to change my phamacy to walgreens.
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January 2024 by Selina Allen
They sit there with all them workers and ignores phone calls. You be on hold for almost an hour. Aint nobody that busy.
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January 2024 by DeAisa Artis
Customer service in the pharmacy could use a lot of work. The employee acted as if they hate being there.
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January 2024 by Dylan Kennedy
Walked in for a flu vaccine. Sign on the door clearly says "walk-ins welcome". Pharm tech proceeds to tell us that it's by appointment only -- and it's completely empty besides one old lady filling out paperwork in the corner.
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December 2023 by Kenneth “Lewis” Leak
Nice friendly place to visit located in Kernersville NC on Main St. Enjoyed my visit here
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November 2023 by Jeff Oldham
This is the worst cvs in Greensboro...they never have the prescription you want.....always out...I'm moving myself....the reason they are always out is because they don't have the help to keep on top of things...the proper word for it is they are too cheap to hire someone....
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October 2023 by Lauren Pendry
This is a bit long but I want to add context:I went to CVS because Walgreens was out of my prescription. CVS had the medication I needed which was great! I had intended on switching all of my medications to CVS but after the way everyone treated me I've decided against it. I went at night to ask if they would be able to fill my prescription. The person did look up the medication but acted like I was bothering them. It was around 11 at night so I figured they were just tired. The next day I called to see if they had received my prescription. I had to call a few separate times because I wasn't able to sit on hold for over 10min due to work. I finally got ahold of someone who answered my questions like I was annoying them and I ended the call saying thank you for your help and was hung up on without a response. Then, when I went in to pick up my prescription, the person at the register also acted like I was an inconvenience. I don't expect a lot from people in the customer service field, I've been in it for 20 years myself, and normally I would brush it off because I know it can be frustrating working with the public and everyone has bad days. But the culmination actually upset me. Walgreens may have me on hold for a while but they usually have a lot of customers. This was not the case here. I would suggest anyone who wants to be treated like a human being find another pharmacy. I would like to add that I had a broken toe and it was painful to walk which was not the fault of the pharmacy but showing even the slightest glimmer of caring would have went a long way.
