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July 2024 by Hilda Abimbola
Well done. My Toyota feels new.
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June 2024 by Candace Jeffries
IF YOUR INSURANCE sends you here as a recommendation -GO somewhere ELSE!!! I always had to call to check on my car I never received an update about my car. They kept getting my car mixed up with someone else’s!! While working on my car over the days they had it the left my windows down and it stunk of garage/shop smell. (I remotely get notified of all activity on my car!!) Never locked my car doors. The paint job did NOT match the rest of my car. No apologies and really up charged my insurance! I really don’t write reviews that much but I didn’t want others to experience this bad service. ….oh the “survey link” they sent me afterwards didn’t work when I clicked on the link. I wonder why???
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April 2024 by Dixon Johnston
Quality work and very attentive Customer Service.
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April 2024 by Sandra Alston
My Volvo S60 was side swiped on the drivers side (this is the 3rd time I've been the victim of a careless driver so I was MAD ? ?).
This Collision Center did such an outstanding job and my car was ready a week early!! I will recommend them to EVERYONE! I am so pleased I could do a praise dance ?
Thank you Carolinas Collision of Greensboro
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March 2024 by michele gray
Very knowledgeable, professional, and friendly!
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March 2024 by Ted Endriss
Even when things happen large and small, you want a place you can trust and be at least relaxed and happy they're working on it.
Everyone here was very friendly, knowledgeable, and helpful with my issue. Their techs are highly skilled, certified and detail oriented. If you have the unfortunate need to visit a business like this, you've found a great one.
Their top tech, Johnny is such an asset and an amazingly talented, tenured and meticulous auto enthusiast. It's great meeting your doppelganger of a different trade, I can make furniture, working with wood since about 5 or 6 with my contractor dad. Johnny is the same with his dad and cars, could take any of it apart then confidently put it right back together better than before. He's definitely who you want to fix it, if yours is a treasured ride.
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March 2024 by Patricia Woods “Pat” Barbee
My experience there was very good The customer service is excellent and the people friendly and helpful. I was dismayed though to see that they had blocked off one of the handicap spots with a vehicle that was there being repaired or something I don't know the circumstances and when I mentioned it to the person I talked with they seemed kind of nonchalant about the fact that they had an awful lot of traffic and not enough parking lot space. I still think that they should respect the handicap spaces and find another space to park a vehicle. Other than that I had a great experience.
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March 2024 by Reggie Bowman
Great customer service but slow to finish the work.
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February 2024 by Angela Scoggins
Very nice people and great customer service!
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January 2024 by Christine Rizzo
Great work, people & cost.
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December 2023 by Krystle Giles
Very disorganized, my claim fell through the cracks, and now no one can help.
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December 2023 by LeeLee Wiggins
Carolinas collision exceeded my expectations with their fast and efficient service. The team kept me informed throughout the process, showcasing their commitment to excellent customer communication. I am thoroughly impressed with their amazing service and would highly recommend them for anyone in need of car repairs.
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December 2023 by Nicole Kavanagh
I hate leaving bad reviews, but in this case it is necessary. I was told my car was being fixed, I kept getting updates saying it would be fixed on a certain date and everything was on schedule. I called the day I was meant to pick up my repaired vehicle to confirm and I was told “ don’t come, ignore those texts, wait for us to contact you” I then received a new estimate (this is like well over 2 weeks after my accident) new estimate was way higher, I had to contact my insurance then wait another week for insurance to decide to total the car. Now I’m out of time with my rental car with no options to purchase a new vehicle, because I’m still waiting on paperwork. When I went to pick up my plate and belongings, if I had been given the smallest apology I wouldn’t be here writing this. I’m being blamed for an accident that wasn’t my fault and In a horrible situation, a simple apology would have gone a long way.
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October 2023 by Natasha Tibbs
Great service and very friendly staff. Good atmosphere and overall experience.
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October 2023 by Karla Velasco
As told by others I completely agree if your insurance company recommends you to this place GO SOMEWHERE ELSE. I’ve dropped off my car to get repaired after getting rammed from the back and took it in to get a rear body repair . Repairs took around 3 weeks ,the date for pick up kept being push back but I understood as long as my car would be repaired properly . I picked up car the day it was ready , I recommend to take with you someone who knows well about cars . At first looks repairs looked good but after taking it home to get a better look at by someone who has more experience than me there were issues with left rear light sticking out and parts not being welded in right . I also noticed stains left on back seats that were not left there when I dropped off the car . They were smart with it , by dropping down back seats so I would not see the mess and stains left behind on my seats . I took it back to try to get it fixed they made excuses to say that they didn’t know anything about the stains and that the welding and repairs that were made were the best they could do . They put light back in to the best of their ability , I REPEAT BEST OF THEIR ABILITIES . They tried taking some of the stains off but was not completely removed . Keep in mind I was a whole hour scrubbing trying to remove grease stains off with no success . I also noticed both car power outlets in my car were no longer working . Before repairs outlets were working just fine , but after pick up both outlets were no longer working at all . I went back to repair shop to get answers and to get it fixed since at drop off they were working and after they were not , manager came outside with me and I told him problems he basically said they had nothing to do with power outage , and was no help . I explained to him that this made them look bad seeing how patient I’ve been with their shop after so many issues after pick up . He did not want to listen or take accountability for issues.* Don’t be surprised if you leave your car to get repaired and be left with additional problems!Services: Painting
