-
September 2024 by Janice Steffe
I worked with Ramon. Ramon was very professional and very helpful. He helped me find the perfect vehicle in my price range! 10/10 I will recommend him and Capital to others!
-
September 2024 by Patsy Hege
Great place to buy a car. Great staff, very helpful and knowledgeable. Thank you Cam, Joquan, Kelly, William for all your help
-
September 2024 by J Lo (J Lo)
Had an AWESOME!!!!! experience from the time I walked in until I left. The staff went above and beyond to help me with my purchase!
Keep up the great work !!!
-
August 2024 by Ali Noori
I bought a 2015 Subaru Outback with 119,000 miles a month ago. After two weeks, I found an incomplete recall on the car for a leaking front exhaust and noticed the CVT was leaking oil. I scheduled an appointment at Capital Subaru of Greensboro for the recall and asked about the CVT leak. They mentioned they’d check if it could be covered under a previous recall.
The next day, they sent me a quote for $1,710.77 to fix the CVT leak, along with a photo of the leak. I told them I couldn’t afford the repair at the moment. Later, they charged me $259.48 for diagnostics, even though they initially suggested they might be able to cover part of the cost under the recall. I feel it’s unfair to be charged for a diagnostic without any repair done.
-
August 2024 by Allison Neese
Nick Pappas was the absolute best salesperson I have ever come across! He made sure I got everything I wanted in my vehicle and made the process so easy. If you want a great vehicle and a great buying experience, Nick Pappas is your man!
-
August 2024 by Ashley Flournoy
I had been to several dealerships, and from the second I stepped into Capital Subaru I could tell I was at the right place. They were so helpful, informative and intentional!! Gwynn made our entire process seamless from beginning to end! Could not be happier!
-
August 2024 by Nay
Drove an hour to purchase a vehicle from them. Spent 8 hours finalizing my purchase to find out 30 days later that I will not be receiving my plates because this dealership did not inspect my vehicle before selling it to me, which apparently is illegal in NC. On top of that, I had to call them to rectify the situation and was told that my name was on a list of several others who they messed up on by not inspecting the vehicles. So the fact that they knew this error occurred and did not attempt to contact me is unacceptable. My temporary plate is now expired and I now have to scramble to fix their mistake. UNACCEPTABLE!
-
August 2024 by Mackenzie Herrst
I would not take my business to Capital Subaru again in the future. This was a difficult process from the start. I began my interaction with Lyle, a sales rep who seemed very nice and honest about the vehicle, however in my text correspondence with him I discovered his dishonesty about the condition of the car. I was purchasing a 2015 Crosstrek as the second owner and was told the condition of the vehicle and when I raised questions about maintenance on the vehicle they were met with remarks about X services being performed by their service department to ready it for sale including the 100K mile services as the car was at 91K at the time, I was also told the tires had much life to them and was shown a photo of the quarter test on the Crosstreks tires. I later found out with my trusted mechanic that this vehicle not only has to be serviced in about 20K miles but that I do need new tires sooner rather than later. Upon closer review of the tires the tread did not match that of what was in the photos I was sent. I was also informed of a Code that affected the transmission(likely needing replacement) that had been present for well over 400 turns of the ignition (I had the car for 60 days) which was well over the amount I would have turned it on since purchase. This all aside from the final sale itself which I completed with a new manager Mr Campbell and never saw Lyle again coupled with the fact it took them 3 days with 3 separate trips to even get all the papers signed, the car wasn’t clean, and bait and switch pricing of the vehicle from $14,799 on the listing to $16,799 on the papers and additional tire warranties I was made to sign under the guise they were for the “included tire protection” then to find a $1,399 charge for this in the final paperwork along with a $399 theft protection charge I was never informed of. All this to say I will purchase my Subarus elsewhere from now on.
-
August 2024 by Collin Cecil
Buying a car can be stressful… luckily I got the salesman of a lifetime! Nick Pappas made the car buying experience as easy as 1, 2, 3! He was helpful in every category possible and answered any and every question I had. Big Thanks to Nick and the team at Capitol Subaru!
-
August 2024 by joey bedrosian
I had an exceptional experience at Capital Subaru of Greensboro, largely thanks to Jessica (Jessi) from the internet team. Her expertise and assistance made the entire car-buying process smooth and enjoyable. Jessi was incredibly knowledgeable, responsive, and accommodating throughout. Additionally, the finance portion with Johan, ensured that the financial aspect was straightforward and efficient. Overall, I was impressed with the professionalism and customer service at Capital Subaru. It was truly a pleasure, and I highly recommend them for anyone looking to purchase a new vehicle. Many thanks to Jessi and the entire team!
-
August 2024 by David French
Nick Pappas made the purchase process fantastic! He is excellent.
-
August 2024 by Kim Hodnett
We entered the dealership and were immediately greeted by Nick Pappas who was so knowledgeable, professional, kind and excited about the brand he was representing. Nick Pappas took the time to answer all of our questions regarding a used Subaru purchase and encouraged multiple test drives. We eventually decided on purchasing a new Outback after talking with Nick regarding warranty and features. It took us time to decide which car was best for our family but Nick was patient, kind and professional throughout the entirety of our decision process and kept us informed at every turn. We love our Subaru! If you’re thinking about purchasing a new or used car, see a true professional - Nick Pappas!
Thanks Nick!
-
August 2024 by Michelle Harris
I recently bought a Forester with the help of Nick Papas. It was one of the best car buying experiences I've had. Nick is a no pressure salesman and very knowledgeable about all the features of the different models, so he sold me exactly what I wanted. Nick and Capital Subaru are great! After my experience, my husband also decided to buy a car from Nick.
-
August 2024 by ellen keogh
There are not enough stars to give this dealership for the wonderful experience we had at Capital Subaru of Greensboro. Nick Pappas is the best of the best. He went above and beyond to make our purchase smooth and enjoyable. Thank you so much.
-
August 2024 by William Harris
Nick was a patient, no pressure salesman totally focused on providing me with the necessary Subaru information to make an informed decision to purchase a new Forester. The end result was i ordered a 2025 Forester which has now been delivered and I am 100% satisfied with both the purchase agreement and the new car.
