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June 2024 by Mary Williams
Your response to my previous posts 2 months ago are misconstrued, twisted and downright lies. Do better. And you lack professionalism and cultural humility. Completely disingenuous and dismissive.
My opinions, thoughts, and feelings regarding the service I received at your establishment are valid and should be held with concern if you are an astute business person. You are trying to water down, dismiss, and twist my words so that I am seen as the one who is at fault and you are the victim. Do better. Update your business management and customer service skills and training. Find a business coach who can teach you how to effectively and successfully address a customer's grievance. The mere fact that you are going back and forth with me under YOUR BUSINESS PROFILE shows me and the United States how poorly trained you are as a business owner and manager and I am so glad I took my business somewhere else.
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May 2024 by Rose Battle
Best service hands down! I never leave disappointed, and have been going every 2 weeks since July, 2023.
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April 2024 by Gabrielle Kapusniik
The best place! Affordable, clean, and atmosphere!!! I’ve been going to Luka for 5 years in July and he can literally do anything you ask! I love all the nail artists here! They are actually artists and don’t over charge you! You will not be disappointed unlike at other salons..I added some photos of designs that I’ve gotten from Luka done over the years!
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April 2024 by Nichole
Ben is the best. He’s been doing my nails for a while and has always been consistent!
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April 2024 by Carol Pettit
I have been seeing AK for years. He is great and the facility is clean and neat!
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March 2024 by Jimmy Real
Me and my wife enjoy getting our services done here st this nail salon. Very friendly staff and atmosphere. Totally recommend coming here if your in the area.
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March 2024 by Christina Michel
I love the atmosphere as soon as you walk into Beverly Hills. The welcoming and friendly staff. Can’t forget to mention that everyone does a wonderful job. They will most definitely have you feeling lovely by the end of your service. Thank you always.
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February 2024 by Marva J.
The experience started out ok and the salon appears to be well run with ample staff. It was my first visit and the technician Luka which I requested from a referral seemed knowledgeable about doing my nails and pedicure. Cleanliness was just ok and I was not impressed with the pedicure chairs that were very high off the floor with a narrow step in order to get up in the chair. The nail tech had to assist me to step down after the pedicure which I think could be a cause for safety concerns. The pedicure technique was run of the mill and when you spend extra money for callus care, the attention in that area was very minimal and a week later my heels seem to need another pedicure. I got gel polish on my natural nails and in less than a week, the polish is lifting from several nails as if I have tips which I don't . The polish is not chipping but lifting off my nails. That seems very unusual and perhaps not proper application. The price was a little expensive at $45 dollars for gel polish and $34 for marginal pedicure . I now have to go and pay to get my nails fixed and the gel polish should last at least two weeks.
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January 2024 by Sangita Joshi
Good staff and good environment. Definitely recommend it.
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January 2024 by cindy valle
It was my first time in a while getting my nails done and I was nervous at first but the employees were very friendly and welcoming! Ben did my nails and I honestly think he did a great job on them ! Thank you so much for creating a warm and welcoming place guys !
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December 2023 by Tanya Park
Amazing customer service, creative and always kind. Wait time isn't too bad.
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October 2023 by Kasey Bober
Mimi did an amazing job with my nails. Her attention to detail is impeccable. She was so gentle with my cuticles and I enjoyed the massage.One downfall is the manicure station needs some attention. There is old nail polish on the glass divider and the counter needs a good wipe down. Other than that I thoroughly enjoyed my visit to Beverly Hills Nail.
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October 2023 by Veronique F
Awesome salon!! Be sure to see Tina!
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August 2023 by Aaliyah Johnson
It’s an entire vibe , not only are you getting your services done but the actual service of being welcomed and treated so well! They absolutely nailed it with the decor!!
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August 2023 by Shelley Bowen
Very friendly staff, they did a great job on my pedicure! Will definitely be back!Service: Pedicure
