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March 2024 by Abit Sada
Bad customer service, they make you wait a long time, and in the end they don't answer, they did the same thing to me 2 times in 2 different establishments, they didn't let me create an account.
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March 2024 by Markel Burrell
Besides this branch being short staffed, I always feel well taking care of with any of my personal or business needs. Tiffany the branch leader is exceptional! She always goes above and beyond for everyone I have witnessed her give assistance to including myself! I feel bad sometimes to see her running around making sure everyone is taking care of but somehow she gets it done. Besides the lack of help at the branch, I love my experience so far with Truist!
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February 2024 by Mimi X
Poor customer service from the Bankers, especially the women bankers. They see you but don't.
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December 2023 by Paul Fields
Love Truist as a financial institution. But don’t waste your time at this branch unless you feel like growing roots while you wait.
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December 2023 by Brian Jones
One bank teller on Friday before Christmas.The absolutely worst bank.
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November 2023 by Kathy Humble
Friendly staff that work hard to take care of customers. Knows us by name and understands how to best help us. Sometimes the wait is long because they are way understaffed.
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September 2023 by Velletta Wiley
This is the worst bank in North Carolina!
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September 2023 by Kristy Andrews
We have been doing business at this branch for over 20 years….Friendly and professional. The bankers and tellers know you by name and strive to do their very best always even though they are short staff.
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September 2023 by Totally Wireless
More than 45 mnt wait to do deposit
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September 2023 by Kailey Neal
The two stars are for the nice lady who helped me but the behavior of the lady helping the gentleman in front of me would have me NEVER open an account here. I was here to cash a check and this gentleman was in front of me, trying to doing a wire transfer (for the first time) and she was inpatient and shaking her head at him mutliple times and loudly told us sorry for the wait. I told her that was fine it was only her (at that moment) and told him it was fine, first time for everything isnt easy when he apologized. What poor customer service! I would be so embarrassed to act in such a manner.
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September 2023 by debbie plasket
Slowest bank ever takes 20 minutes to make a deposit
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June 2023 by Chris Warren
By far the worst bank I have ever had in my life. Atm is down 35 percent of the time. Atm just stole $11 from me, I proceed to be patient and wait for 20 minutes outside in the drive through. Get told to go see Lola. No one tells me she is in a meeting. Then I have a choice. Either wait an hour for $11 and fill out a “claim” or just lose my money and keep my time. This is a hostile place to keep your money, convenience is non existent. DONT.
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May 2023 by D B
I guess this bank doesn't want people to have access to the ATM over the weekends.
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February 2023 by Vyctorya Cyr
This is the worst bank you could possibly use!!!! Please do not use this bank! Apparently, unless you live in the state of NJ, they charge you a $5 monthly maintenance fee. Account will be closed today!
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July 2022 by steve forrest
Need suggestions for good banks. It is obvious Truiest wants us gone. I have confirmation number on my transaction and they are still unable to find my deposit. I and sure they will find my weeks pay. With gas prices what they are I may need to stay home until they find my deposit.