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August 2023 by Xavier Lindon
I have been calling for 2 months to get my lease noelle said that it’s not in the system and someone else has to get it for me. But wouldn’t tell me who. Can’t ever get anyone on the phone because I work during the hours they are open and getting to speak to someone on a Saturday is a joke. If you need the leasing office for ANYTHING your out of luck better of doing it yourself.Unless you talk to Brooke nothing gets done.
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July 2023 by Justin Woodruff
I would give no stars if I could. They moved me into a unit that was clearly not ready for anyone to live in it and I’ve had nothing but problems. It has been almost a month and despite multiple visits to the leasing office I still do not have a handle on the door of my microwave, which I feel is such an easy fix. My toilet has been leaking for about 3 weeks now despite two visits from maintenance. I wasn’t able to wash clothes for the first two weeks I lived here because the outlet my washer is plugged into didn’t work. The lights in my bedroom also never turn off which sort of has me concerned that there’s some sort of wiring issue. Like am I living in a fire hazard? I’d also like to mention that my carpet is FILTHY. There is dried paint in it and all I asked for was to have it cleaned but I guess even that was too much. They also neglected to tell me what I’d have to go to the post office to get a mailbox key, and they only ever told me because I went to the leasing office and asked about it. After submitting a maintenance request in the leasing office I was told that I’d be sent an email so that they could follow up with me and never received anything. Save yourself. Do not move here.
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July 2023 by Eboli Knight- Brown
Make sure that you read your lease whether you are renewing or newly leasing. We just went through a renewal and let's just say the amount that we were told and the amount that we signed for were totally different. Now from my understanding, a contract is a binding contract and you're supposed to go by what is written. After contacting corporate to get things situated, we still ended up paying a different amount. The manager even separated the cable and trash amount from our total rent amount which has never been done before. The only thing we’ve ever paid separately was the water bill. We just agreed to what she said because at this point we were tired of emailing back and forth. We've never been late on our rent since we’ve stayed out here. Ever since the old manager Heather resigned this apartment complex has not been the same. I pray that we find somewhere new soon because we will most definitely be leaving ASAP. Don’t get me started on the pool situation and other things that are happening out here, I’ll be writing a whole book by then. All I’m going to say is if you have another option to choose from, choose that one and not here because they do not care about you, just the fact that rent needs to be paid.
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July 2023 by Christian Liggins
Terribly managed community. There has been no landscaping done in over a month. Its July now and the pool is still swamp green. There are cars sometimes double parked for days at a time. There is a car parked right at the entrance that is riddled with bullets holes. Many of the residents are disrespectful and will wake you up with loud music at 6 or 7 am on the weekends. The breezeways haven't been cleaned in at least a year. The simple work orders we have put in were never complete and they lied to us about completing them. Residents will be grilling on their balconies and on the grass behind some of the buildings. My apartment wasn't turned well before my move in, there is red glitter all in the carpet in one of the rooms. Trash isn't getting picked up, especially inside the buildings. The company clearly doesn't care about any of this, as they have not communicated at all that they are working on these things. Embarrassing
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July 2023 by Jacqueline Hilliard
We moved in a year ago and things were fine. They should've replaced the carpet in both of our bedrooms because of smell and stains. Over the year, we've had 3 different property managers and with the last one, things went downhill fast. Landscaping wasn't done in over a month, the pool is swamp green in July, illegally parked cars have not been removed. There's also a car that has 4 flat tires and has been shot up at the entrance and has been here for over a month. Makes you feel unsafe. Also they refuse to do my maintinence orders because of my dog that sleeps 20hrs a day and barks when they knock on the door.
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June 2023 by Yoshun Keyz
Listen Hands Down, I was homeless living in my car and in hotels after moving from GA Ashley Oaks had made my 1st month there great already. They listen and they care. Hands down they are the best
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June 2023 by Michele Morris- Campbell
So far we have enjoyed our time here at Ashley Oaks community. It is relatively quiet for apartments and the staff have been helpful with information. We do wish that the outside area was screened in. Co
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May 2023 by Heavily
This is a horrible community. We have had three managers within a year they do not uphold what they say on their lease. As far as getting things done we do not have maintenance and the police is starting to come into the neighborhood a whole lot we’ve had a white van driving in the neighborhood, trying to get children in the van and people are also fighting and shooting guns off if you want to live in a nice community you need to find somewhere else to live because this is not the one “Ashley Oaks apartments”
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May 2023 by tyrence vann
Been calling since beginning of week at open, afternoon, and before close and no one has answered nor returned my calls. They lie about putting notices on your door and I have a ring camera to prove it. They don’t make residents aware of complaints. They harass my baby’s mother about our lease which her name has always been on but when I ask for the property manager to call me and speak her mind she has yet to do so nor have they told us what the notice they supposedly left says. 3rd management team in my year and a half living here, terrible. And don’t get me started on the lengthy, no communication maintenance request smh. 0/10 management
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May 2023 by Ashley
The new property manager noelle miler is completely rude, we barely have maintenance men and the ones we do have she’s even rude to them. She just got here and she’s already given a bad impression to everyone.. we’ve had 3 different property managers since my year of living here.. and honestly I wish they never left.. she’s been here for only about 2 weeks and has definitely made a negative impact in so many ways.. and don’t expect to reach her because she keeps her office door locked 24/7 in “meetings” would not recommend because of how she’s choosing to run things.. 0/10.
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May 2023 by Lex
If i could leave 0 stars I would.. Noell Miller the new property manager is not helpful in any way. I would not recommend at all as long as she’s here.. there is barely any management and they keep the door locked literally all day, so don’t bother to knock nor call because you will get no response.
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March 2023 by Marvin Epps
I would like to show my appreciation mr Ernest and his management team to the wonderful job, but they have done six taken over. There’s much improvement that has been made and noticeable such as dog feces. That was a problem now is contain , one of the most important things to me about mr. Ernest is easy to be approachable and so his concerns and treat you with the upmost respect , once again thank you
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March 2023 by Suray Lynch
ASHELY OAKS nice place to visit,move in & rent descent environment clean yard grass bushes kept up to part i believe they are 1,2, bedrooms etc...
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March 2023 by A C
An unexpected visit dropping off an instacart order not knowing this could possibly be home....Mrs. Michelle has done a wonderful job assisting my family with finding our home, giving her honest and truest opinion. During our tour, Mrs. Michelle had a great word of wisdom for us. I'd recommend anyone to Ashley Oaks.Ashley Oaks Apartments has a nice and clean environment inside and out. You get exactly what you are paying for. It's all honest!#goodvibes
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January 2023 by Jacqualyn Mensah
I’ve been working with Ms. Michelle on the process of leasing. So far, she has been absolutely amazing and has made this beginning process so easy & simple. She is kind, funny & just a genuinely good person. I hope moving in and living here is just as positive. Thanks again Ms. Michelle!