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December 2023 by Joanne Griffin
Kim Perdue is an amazing person who helped us so much with everything! Will recommend all my friends and family to y’all.
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December 2023 by bobby sullivan
Had pleasure of working with Kim Perdue! She was so patient and awesome in helping us with the purchase of our forever home!
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November 2023 by Michelle Miami
Excellent customer service! It was such a pleasure working with Gabriela, she's friendly, professional, resourceful and personable. She worked diligently and efficiently as I searched for the perfect pre-owned car with a clean carfax report in good condition. She took time to explain the terms of the loan, extended warranty and GAP insurance. She processed the paperwork electronically and made the transaction seamless for the dealership in Coral Gables, FL. I was so excited to pick up the car the next day, thanks again Gabriela for making it happen!I've been with Acclaim FCU for over 20yrs since I worked for VF Corp, and they have consistently taken care of my financial needs with exemplary custom care. Ceasar helped me with my previous auto loan years ago and was equally awesome to work with. Thank you to the entire staff and leadership, you all are the best! ?
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October 2023 by Kayla Danielle
I’ve been working with Acclaim for years and they are beyond amazing, professional and I highly recommend them. They always go above and beyond to deliver excellent service. Thank you Gabriela & Cesar!
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August 2023 by Eric Jones
This is a credit union with many people who genuinely care and take time to learn who you are. They’re great at going out of their way to make sure that you have all the information you need and all the help they can possibly provide. The personal experience, has been truly meaningful and impressive. The people at Acclaim, more so than even the good financial products they have, our way we have stayed with them so long and will continue to do so.
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August 2023 by Sydney St.Pierre
I have had 3 car loans now through Acclaim. Gabriela was so nice to talk to, and very helpful! She really made the whole process as easy as she could. I appreciate how quick everything was, from her fast responses to the whole process overall!
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May 2023 by Ricardo Jones
I have been With Acclaim Federal credit Union for many years and, They are Very Awesome and Love of your Life...The Best in The World ?❤
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May 2023 by Melissa Coffer
Kim Perdue was awesome to work with! Very professional and always answers my questions promptly and in a timely manner. I have been with Acclaim for a good amount of years and they have never failed me! And Kim was just the icing on the cake!!!
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April 2023 by Jessy Peña
If you want more of a family route and not the traditional bank feeling of the institution then you have found it here at Acclaim. They are so responsive and really care about you and understand that life sometimes happens and are not only interested in making money off of you hitting you with fees and penalties like other banks do. So supportive and understanding and they really work with you. I’ve been a member for over a decade and I live in NY not in the Carolinas and I couldn’t be happier. Customer service times 10!
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January 2023 by Helen Marshall
Melissa Gonzalez helped me on January 19 2023. She was extremely knowledgeable about everything I asked her, very polite and went above and beyond in helping me with my problems. She is truly an asset to Acclaim Federal CU. Her Customer Service abilities are Outstanding! I have been with Acclaim since 2006 when I lived in North Carolina and have enjoyed being with them. But it is Employees like you Melissa who go out of their way to help a customer that make the company. Because we as customer have a choice where we bank. So Thank You for everything you did for me I truly appreciated it! Helen Marshall South Carolina.
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January 2023 by Matthew Robinson
Gabriela went above and beyond to help me service a loan when dealing with a very difficult car dealership. She always had my best interest in mind and was creative and resourceful in helping me find solutions. Working with her and Acclaim was by far the highlight of an otherwise unpleasant experience. Thank you!
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December 2022 by Brandy Saunders
If you are searching for an extended family that understands the needs of their customers in the community; Look no further!I am an active member for 10+ years now. I have witnessed my mother's financial blessings, wisdom, and phenomenal treatment from Acclaim for 25+ years.Acclaim creates memorable experiences with consistent solutions. Diversity and inclusion is a priority at Acclaim, everyone matters. I trust that the AFC Team has my best interest at heart.Sending honorable mentions to Cameron G., Kim P., and Veronica C. for their concierge service.The AFC team takes excellent care of my family and I, we feel valued and appreciated!
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December 2022 by Paulet Carter
I have been with Acclaim for 40+ years. Not going into exact dates because it would tell my age!I would not trust my money to be managed by any other institution.Your not refered to as just a number, you are treated as person. Every problem is researched and always solved in a timely manner. The staff always welcomes you with a smile.Thanks to Cesar and Melissa for helping with financing my car. They have the best rates in town !!YOU GUYS ARE THE BEST !!
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December 2022 by reginald williams
My debit card was compromised right before Thanksgiving holiday. Veronica had a card sent out next day air but I wasn't able to activate it due to an error with the card. I begin to panic but she helped with activating the card herself and sent out another card next day air as backup. She also got me in touch with a shared branch local to me in FL. I really appreciate her going the extra step to take care of my needs right in time for Thanksgiving. It really means a lot to have quality, caring people to help service my banking needs. This is the main reason I bank with Acclaim because of people like her working there. Thank you so much Veronica!!!
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December 2022 by Janet Shockley
As a AFCU member, I’ve had an exceptional customer experience for over twenty years. The associates are professional, knowledgeable, kind and extremely helpful. They value their members and provide outstanding financial services, in all aspects of the industry.
